• SONAR
  • [SOLVED] Behringer XTouch fader behaviour in Platinum
2016/11/19 07:16:15
RishiS
I just plugged in my new XTouch. Got all the basics working in less than an hour (thanks to a video on youtube that helped). One thing i notice is that the faders , when moved quickly, get stuck at several points before moving.If i move them really slow and steady, they move fine.  They move fine when Sonar is closed, so im convinced its not some hardware issue. Just trying to figure out what in Sonar is making it behave that way.  Is it just a feature to stop making drastic changes to volume levels or is it some bug with the sonar-xtouch combo.
Thank in advance !
 
Edit : This was a grounding issue in my studio. Took the XTouch to a different building, works perfectly fine with Sonar !
2016/11/19 08:12:19
fireberd
I haven't noticed that with my X-Touch.  I've had it for a while and my main use is the faders.
2016/11/19 09:44:50
RishiS
I jut googled for the issue and found someone reporting the same issue with studio one. The conclusion was somthing to do with what information the DAW sends to the control surface. Not sure if some Sonar expert can give more insights on this.
 
http://forum.music-group....n-Studio-One-V2-and-V3
2016/11/19 10:52:28
azslow3
RishiS
I just plugged in my new XTouch. Got all the basics working in less than an hour (thanks to a video on youtube that helped). One thing i notice is that the faders , when moved quickly, get stuck at several points before moving.If i move them really slow and steady, they move fine.  They move fine when Sonar is closed, so im convinced its not some hardware issue. Just trying to figure out what in Sonar is making it behave that way.  Is it just a feature to stop making drastic changes to volume levels or is it some bug with the sonar-xtouch combo.
Thank in advance !

Can you be more precise HOW you move faders? Do you mean you are physically moving them with finger (since you mention "...fine when Sonar is closed...") and feel some "feedback" or you move them in Sonar and observe corresponding movements on the device?
 
The default "refresh rate" is 75ms (~13 times per second), you can try to change it in Sonar Preferences / MIDI / Control surfaces.
 
Also what you mean by "get stuck"? Are you speaking about milliseconds or seconds? Note that mechanical fader as "discrete" devices, if there are "too fast" (I do not have the device) you can observe a bit "jumpy" movements when you move Sonar fader. But it should be with 13Hz, so they should "stuck" for 0.1sec at most (really much less since they still need some time to physically move, f.e. on old Peavey that could take up to ~0.5sec).
2016/11/19 11:05:22
RishiS
azslow3
RishiS
I just plugged in my new XTouch. Got all the basics working in less than an hour (thanks to a video on youtube that helped). One thing i notice is that the faders , when moved quickly, get stuck at several points before moving.If i move them really slow and steady, they move fine.  They move fine when Sonar is closed, so im convinced its not some hardware issue. Just trying to figure out what in Sonar is making it behave that way.  Is it just a feature to stop making drastic changes to volume levels or is it some bug with the sonar-xtouch combo.
Thank in advance !

Can you be more precise HOW you move faders? Do you mean you are physically moving them with finger (since you mention "...fine when Sonar is closed...") and feel some "feedback" or you move them in Sonar and observe corresponding movements on the device?
 
The default "refresh rate" is 75ms (~13 times per second), you can try to change it in Sonar Preferences / MIDI / Control surfaces.
 
Also what you mean by "get stuck"? Are you speaking about milliseconds or seconds? Note that mechanical fader as "discrete" devices, if there are "too fast" (I do not have the device) you can observe a bit "jumpy" movements when you move Sonar fader. But it should be with 13Hz, so they should "stuck" for 0.1sec at most (really much less since they still need some time to physically move, f.e. on old Peavey that could take up to ~0.5sec).




I found this video that shows this issue with automation :https://www.youtube.com/watch?v=DtFwmEwhUHo . The solution does not look so nice though. If you download tht tool, it has a pdf that explains what the issue is. May be experts like you can figure out some fix within Sonar for this. I am also surprised why the issue is happening only with my setup. I have read other xtouch posts on this forum and dont see the issue reported by anyone. I dont specifically tweak any midi settings in sonar. I had been using bcf2000 and novation nocturn,But i have disconnected them now.
I tried changing the midi/control surface refresh   rate to 50ms ( lowest that sonar allows).But that showed no change.
I am not really moving it too fast.  Just regular usage.By getting stuck, i mean, it stops moving for a moment and then continues...just like it does when you move the fader that is not assigning to aa track. It goes to a certain point and you feel the resistance to move forward.
 
2016/11/19 11:35:38
RishiS
Btw...while the video I shared above shows automation..I'm moving the fader on XTouch by hand
2016/11/19 11:42:36
azslow3
RishiS
By getting stuck, i mean, it stops moving for a moment and then continues...just like it does when you move the fader that is not assigning to aa track. It goes to a certain point and you feel the resistance to move forward.

Technically that should be different, at least in my imagination how it should work... I mean when you move any fader it should not resist you till you release your finger (after that it should return to whatever place it should be). While moving inducted by movement in Sonar can be not smooth.
 
But I hope more owners can write something about there experience. Than it should be clear either the problem is in your device or in Sonar plug-in.
 
F.e. possible problem with concrete device can be broken/flickering touch sensitivity. If that is the case, I would expect exactly the observation you describe: periodic "resistance" to fader movements on not assigned strips and extra jampy feedback movements. But lets wait for happy users experience before making any conclusions.
2016/11/19 11:49:04
azslow3
RishiS
Btw...while the video I shared above shows automation..I'm moving the fader on XTouch by hand

So, I want formulate critical question to any other X-Touch owner:
 
If your project has 1 track and you start move let say fader 5, do you feel any "feedback" from the fader? And if yes, when exactly you start to feel it: immediately, in short time, after 1-3 seconds?
2016/11/19 13:01:54
RishiS
I see the automap device in my device list.Im not sure if that is causing any issue.I dont want to remove it coz i have useed autompped plugins in a number of projects.
2016/11/19 13:20:29
Ripwolf
Make sure you are not "pushing" the fader from the top or bottom of the fader but from inside the indent. I find that the touch sensitivity is jittery when "pushing". Same with the Faderport. Hope this helps.
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