@Saxon1066
I had the same problem on tow computers and solved it on the same way. The problem ist that some of the windows updates in the last 6 months cause the search process to hang. By manually installing these, the windows updater skips them and continues searching at a normal rate. Since you didn`t update for a year it could be a whole bunch of KBs you have to install manually. Check this site out, the guy not only explains the problem, he also posts every month a list of updates that could cause problems.
http://wu.krelay.de/en/
Greetings

Thanks, Aksuaho.  I'll check out that link. 
 
Well, it took about 5 1/2 hours to get Visual C++ 2015 uninstalled and reinstalled, and then about three hours for Platinum to update or fix itself with the Command Center, but . . . . SUCCESS!
 
That really was the key Win7 update.  It just didn't update correctly with the Windows Updater, so for me uninstalling first was what worked.  Hope everyone else with this problem got Visual C++ 2015 re-installed.
 
So, Platinum has launched for me--even with some of the optional Win7 updates having failed.  I'm not sure I want to mess with things now that Platinum is up and running.
 
I know we are responsible to keep our computers updated, but I, at least, don't like updating my operating system too often, since something else usually goes wrong.  It would have helped if Cake had posted a sticky saying we must update to Visual C++ 2015 before updating to the newest Platinum versions.  That's kind of a big change, I think.

Heh!  Platinum was working--then crashed--probably because Windows insisted on installing 234 updates right then and there, which it is still doing now.  At least I'm almost set!

Thanks for all the info here. I'm right in the middle of "DLL/OCX:  RegSvr32 failed HELL" at the moment too.
Saxon1066, the scenario you outlined above is right where I'm at: Visual C++2015 is somehow not correctly installed or incomplete, but I can't get enough info to know how to fix it..but WinUpdate now seems to be stuck and not downloading any new updates. I can look at my old C drive and see there are more updates that *should* be there.
Until Win7/MS blinks, I can't seem to get SONAR installed. Much tail chasing :)

dcmg
Thanks for all the info here. I'm right in the middle of "DLL/OCX:  RegSvr32 failed HELL" at the moment too.
Saxon1066, the scenario you outlined above is right where I'm at: Visual C++2015 is somehow not correctly installed or incomplete, but I can't get enough info to know how to fix it..but WinUpdate now seems to be stuck and not downloading any new updates. I can look at my old C drive and see there are more updates that *should* be there.
Until Win7/MS blinks, I can't seem to get SONAR installed. Much tail chasing :)

I think the key first step for me was doing what someone else here recommended--
1. turning off windows firewall temporarily, then
2. doing the windows fix for the windows updater:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Next,
3. I uninstalled, then reinstalled Visual C++2015.
It took a while--like 6 1/2 hours--to do all this, but it wasn't hung up like before I did the update fix.
4. With firewall back on, the rest of the automatic updates worked fine.
Give those steps a try!

Thanks..I think that's right where I'm at. Firewall is now off, and I left Windows Update ( in theory, fixed) to do it's thing while I slept last night. Woke up to 229 updates cued up!
 
Your 6 hour estimate appears to be spot on....time to get some other house projects done while Windows builds itself up :)
 
Update: ( pun intended) As others have noted, confirmed with my experience as well. On a clean install, one must let Win7 update FULLY in order for Command Center to do its job correctly. When you think Windows Update is caught up, chances are there are still A LOT of updates still on the way. If WUD appears stuck, walk away for a while and let it search. Your 300+ updates will be lined up soon enough. Command Center worked perfectly once this had been solved.

Ok guyz , i re up this thread cause i'm getting mad !!!
 
I updated my desktop to the last platnum version : everything fine , tried on the laptop .... same error message
 
tried to install the update you guyz linked : no way it says newer version installed , one suggested to update my system witch i hate an never had to since the 90 's !!!
 
3 gb of updates !!! , i install sonar , same buls**** , i tried to install agaoij the VC redist thing : same **** , newer version installed 
 
 
WTF ? i have one desktop that never been updated since 2014 : everything fine , and one dell XPS 15 fully updated that doesn't work ?!!!! all on windowas 8.1 !!
 
Logfile :
 
[16E4:16E8][2016-07-01T23:38:29]i001: Burn v3.7.3813.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Zo\Downloads\vc_redist.x64.exe, cmdline: ''
[16E4:16E8][2016-07-01T23:38:30]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Zo\AppData\Local\Temp\dd_vcredist_amd64_20160701233830.log'
[16E4:16E8][2016-07-01T23:38:30]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Zo\Downloads\vc_redist.x64.exe'
[16E4:16E8][2016-07-01T23:38:30]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Zo\Downloads\'
[16E4:16E8][2016-07-01T23:38:30]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026'
[16E4:16E8][2016-07-01T23:38:30]i100: Detect begin, 10 packages
[16E4:16E8][2016-07-01T23:38:30]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[16E4:16E8][2016-07-01T23:38:30]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[16E4:16E8][2016-07-01T23:38:30]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[16E4:16E8][2016-07-01T23:38:30]i102: Detected related bundle: {dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, type: Upgrade, scope: PerMachine, version: 14.0.23918.0, operation: Downgrade
[16E4:16E8][2016-07-01T23:38:30]i108: Detected compatible package: vcRuntimeMinimum_x64, provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, installed: {7B50D081-E670-3B43-A460-0E2CDB5CE984}, version: 14.0.23918, chained: {0D3E9E15-DE7A-300B-96F1-B4AF12B96488}
[16E4:16E8][2016-07-01T23:38:30]i103: Detected related package: {7B50D081-E670-3B43-A460-0E2CDB5CE984}, scope: PerMachine, version: 14.0.23918.0, language: 0 operation: Downgrade
[16E4:16E8][2016-07-01T23:38:30]i108: Detected compatible package: vcRuntimeAdditional_x64, provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, installed: {DFFEB619-5455-3697-B145-243D936DB95B}, version: 14.0.23918, chained: {BC958BD2-5DAC-3862-BB1A-C1BE0790438D}
[16E4:16E8][2016-07-01T23:38:30]i103: Detected related package: {DFFEB619-5455-3697-B145-243D936DB95B}, scope: PerMachine, version: 14.0.23918.0, language: 0 operation: Downgrade
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: vcRuntimeMinimum_x64, state: Obsolete, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: vcRuntimeAdditional_x64, state: Obsolete, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows81_x86, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows81_x64, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows8_x86, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows8_x64, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[16E4:16E8][2016-07-01T23:38:30]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[16E4:16E8][2016-07-01T23:38:30]i199: Detect complete, result: 0x0
[16E4:16F4][2016-07-01T23:38:32]e000: Error 0x80070666: Cannot install a product when a newer version is installed.

Ok guyz YOU NEED to install manually this one 
 
Windows8.1-KB2999226-x64
 
I tried this one before all the updates and no go i tried it now it it allowed soanr to install without having to install the Redist thing .....
 
I don't know what upadte allowed this one to install !....

I am SOOOOOOOOOO..... UPSET!!.  I had to spend five 12hr days to get Sonar to run again.  That is 60 hrs wasted.  You'd think that if the installer somehow knew that this or that dll was out of date or missing, it would have halted.  Instead it trashed the previously 100% working OK version of Sonar, AND REMOVED THE DESKTOP ICON FOR ICING ON THE CAKE.  I need this thing to work.
 
First off Windows Update has been discombobulated by Microsoft.  In the interests of posting a helpful post rather than a screaming rant, here is what you need to do:
 
1. Do a "clean boot".  Run msconfig and take notes of what was what before you screw with it.  On General tab select Selective Startup and clear the Load Startup Items check box.  On Services tab, select "Hide all Microsoft Services" then click Disable All.  Reboot.
2. Download from MS "WindowsUpdateDiagnostic", save it, then run it.  It will likely report errors it can't fix.
3.  Download "MicrosoftFixit 5020", save and run.  Reboot.  Run "WindowsUpdateDiagnostic" again to see if errors are fixed.  Likely not.
4.  Download and save "Fix WU"  from http://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility and run it.  Run the "WindowsUpdateDiagnostic" again, see if its fixed.  Likely not.
5.  Run the Fixit 5020 again, but this time select "Aggressive" mode.  Reboot.  Run the "WindowsUpdateDiagnostic" again.  Fixed?  Likely not.
6.  Run the command prompt as Administrator and give these two commands.  "net stop wuauserv" and "net stop bits".  If they can't stop, reboot, try again.  Once they are stopped, delete the contents of /Windows/SoftwareDistribution.  the folder should be empty.  Reboot.  Run "WindowsUpdateDiagnostic" again.  Fixed?  Nope.
7.  Download free Tweaking.com Windows Repair tool.  Boot to safe mode.  Run the repair.  Reboot to safe mode.  Run the repair 2nd time.  Reboot to normal mode. Run the "WindowsUpdateDiagnostic" again.  Fixed?
8.  Run the Fixit 5020 again in aggressive mode, reboot, then "WindowsUpdateDiagnostic".  Yay!!
9.  From Control Panel run Windows Update in "Check for Updates but let me decide".  Go buy a 12 pack, drink them all, go to bed.  In the morning install the updates found.  Reboot.
10.  From the Sonar Control Center try to update Sonar.  It will fail with various errors like "unable to register cw120auto.dll exit code 0x3", "missing opi-ms-win-crt-runtime-l1.1-0.dll", and give you a bunch of "can't register dll" errors which I went ahead and said Ignore.  I mean, is the choice to Cancel going to get you somewhere?  Nope. 
11.  Reboot.  Run msconfig again and put back all the stuff the way it was.  Reboot.
12.  Run Sonar.  If your stars are aligned, it will magically run.
 
Wasn't this a bunch of fun trying to figure out? 
 
Nope.

OK many thanks to all who contributed to this thread. Upgrading Sonar to Platinum on Win 7 was one of the biggest pains in the butt as I have experienced in software installation, but VICTORY has been achieved! So, if you are in the same boat as was I, follow the steps outlined above, and of all things, patience will be your best friend. I had to leave my machine running over night at least 3 different times while "searching for updates" and "manually installing VS 2015 C++ redistributable" and after all that was finally solved "Extracting Files" went on hour after hour. On my 1st and 2nd attempt, I kept on cancelling thinking something had gone wrong & it was hung up...WRONG. Let it go..Go out for dinner & a movie, go to a concert, fall asleep & wake up the next AM & Viola! Surprise Surprise! It finally completed. The information in this thread will likely solve the problem as it did for me.

My hat's off to the folks who posted here with the solution, but not to Cakewalk. I have been an avid user since 1995's CW Pro Audio 3. The company's recent decision to not take tech support calls is a bad one in my opinion. I put in an email to tech support. By the time I finally get any "call" from them, I will likely have started a few new projects & be into an upgrade or two. BAD CHOICE CAKEWALK. I realize the situation....this product installation issues have pushed tech support calls into a "red zone", but I feel that we who have purchased this software & have continued to be loyal to it throughout the years (considering the numerous other softs available & competitively priced) deserve better treatment than this. Your company's decisions as far as how to deal with tech support is an unfortunate one, alienating many longtime supporters/users such as myself. Yes the product is a superior one, and that is why I put up with all this BS. I feel it is unfair to sell a product, and then when it doesn't work (unfortunately due to various factors including this insane MS Win 7 update fiasco) tell us to "get in line" SHAME ON YOU! So, as I stated earlier, thankfully this thread includes the info necessary to make Platinum install over Win 7. Be Patient & keep on it! Steve