Mwah

Tom BThe biggest UAD-SONAR problem I've seen in the recent past, SONAR occasionally crashed when deleting UAD plug-ins.  I may have been trying to delete during playback.  I still tend to 'save'  before deleting UAD plug-ins.

I have had that, too, with UAD 9, Windows 10 64-bit and SPLAT. Not often, but a couple of times.
 
One weird and somewhat annoying thing I have had is with the Ocean Way Studios plugin: when re-opening a project, OWS seems to revert to the default setting (Remic, Studio A, drums) even though the drop-down menu window shows whatever I have chosen (and tweaked) last time. I had this an year or two ago, I think it disappeared with UAD and Sonar updates and now it seems to be back.

Finally someone that has the weird ocean way issue! I thought I was the only one! Hahaha! Unfortunately there are a few UAD 2 plugs that have done this. I don't remember which at the moment because I always save whatever state I'm in inside the plug menu each time. That is the only work around for this issue. It sucks so bad, especially if you forget to save the plug in state.

I've since switched to version 9 of UAD and will see how things go. Thanks for the replies everyone.

Anderton

Danny Danzi
UAD doesn't test in house anymore using Sonar, so we're pretty left in the cold unless someone from the Bakery can work their magic.

 
FWIW they do test with SONAR, however they don't officially support SONAR. This is true of a lot of companies with a lot of programs. Mostly it's about support teams maintaining a high level of expertise for the programs they consider as having the greatest number of users, as opposed to knowing "a little bit about everything." 
 
Actually Cakewalk does the same thing with the Mac. Everyone knows SONAR works with Boot Camp, and Cakewalk tests it with the Mac. However Cakewalk doesn't officially support it on the Mac because they don't want to have to field questions like "Why do my VST plug-ins that work in Logic not work with SONAR running under boot camp?"
 

Actually Craig, their tech support told me they do NOT test on SONAR at all. I spoke to two different tech support guys and they both said the same thing. I know you have connections and lots of inside information, but they are telling customers they aren't. One guy made a mention of them having to specifically create stuff for SONAR (remember the UAD SONAR only option on the UAD 1 cards?) and they just felt it wasn't worth it for them to work with us anymore. He didn't say why. He just said SONAR isn't supported nor do they test on it to even look into any of the issues I was reporting.

I felt like flying out there and choking him. Here I am with two octo cards and two duo cards, and you no longer test on or support my DAW? I wish there was something better.....I'd abandon them in a heartbeat. If the slate plugs weren't so dirty sounding and their support was better, that would be an alternative....but, it is what it is.

Oh well I spoke too soon about Sonar/UAD compatibility. I just deleted a UAD plugin and Sonar crashed. It threw up about a dozen UAC elevation dialogs (I thought there might be a loop) so Faultreporter.exe fired off that many times. The dump went to Cakewalk with my comments, maybe this one can get fixed because it is a longstanding issue.

PhilW
Oh well I spoke too soon about Sonar/UAD compatibility. I just deleted a UAD plugin and Sonar crashed. It threw up about a dozen UAC elevation dialogs (I thought there might be a loop) so Faultreporter.exe fired off that many times. The dump went to Cakewalk with my comments, maybe this one can get fixed because it is a longstanding issue.

Hope it gets fixed. I can't say I've ever run into that one, Phil. Just for the heck of it, do you run any other DAW programs? Maybe try reaper and see if it happens there. The ocean way thing we talked about happens in reaper too but doesn't happen in Studio One 2.

When I installed 9.0 this morning, I inserted and.deleted several plugs with no.error or crashing. The only thing I did get was, sometimes the project would sound out of sync upon inserting or deleting a plug and I'd just have to stop/start playback and it would be fine.

For what it's worth, I have found it good practice to always stop SONAR when inserting plugs or deleting them. On some things like Sonitus, I don't stop playback. But for the nastier plugs like UAD or some of the Waves stuff, I stop playback.

For all VSTi plugs, I stop playback at all times as I have had many a crash while audio is playing. Doing this has cut down my SONAR crashes down to about 1-2 per month or less. My biggest crash problem has been forgetting to wait for SONAR to close and shut all its lights down after x-ing out of a project.

-Danny

I'm using current versions of Sonar, UAD, and Win10 (the later ain't exactly voluntary<G>!)...
 
I've run into two problems, neither is in any way new:

1. the dreaded crash while removing a UAD Plug-in... hasn't happened in quite a while now, and when it did it was pretty rare, but you know, once bitten, so I am really careful, maybe a good thing, maybe I shouldn't have  to be so careful?
2. the dreaded plug-in won't load bug, rarer than it used to be, but still happens. Again there is a work-around, but it is annoying.

My system includes a PCIe Quad and an Apollo Twin USB.

In speaking with UA Tech Support I'm told this problem is a timing problem, and I don't remember the details (I'll try to dig up the email) but it has something to do with the say UA  asks about resources and Sonar reports them. Their suspicion is that the same mechanism causes the crashes.

As far as support goes, it appears that the do test with Sonar, maybe on an as-needed basis, but they are familiar with Sonar. They don't, yet, support Sonar as an official platform, but I have been told, a couple of times, that it is in their roadmap. They don't say when, and it would be impolite to ask...

As a rule I upgrade UA the day I learn about the  new version, always anxious to try new plugins! This did cause problems once, some time ago, but their releases have been among the most  stable I use.

I also upgrade Sonar immediately these days, because the roll-back works so well there is no risk any more.

Other than that I usually wait for the second drop - I ignored this advice recently with NI Kontakt v5.6, and I really wish I'd have waited... oh well.

I was running Windows 7 up until sometime this summer - I upgraded to Windows 10 - on a spare drive - just to see what was what. I'm not blown away by Win10, but neither have I run into any show stoppers, so I never bothered to go back to Win7.

Last observation - ignoring the two bugs I mentioned the only risk to installing a newer version is that you might like one  of the new plugins<G>!

OK, this is weird.
 
I had the disabled message today about 10 times in a row.
 
Now this is probably unrelated, but it just so happens that after I got those messages I decided to do some maintenance. My iLok drivers needed updating. So I updated them and on a whim I opened the same project that my UAD plugs were disabled and now they are not.
 
WTH??!!??

bapu
OK, this is weird.
 
I had the disabled message today about 10 times in a row.
 
Now this is probably unrelated, but it just so happens that after I got those messages I decided to do some maintenance. My iLok drivers needed updating. So I updated them and on a whim I opened the same project that my UAD plugs were disabled and now they are not.
 
WTH??!!??

Always something with these plugs! Unless we:

1. Get more popular to where they test on us
2. Sir Noel can work magic
3. We get a UAD guy on the inside

We're on our own, Ed! I once told their support guys that I would test on SONAR for them and I wanted nothing from them other than to help make UAD work right for us. They STILL turned me down. Lol!

PhilW

Tom B
<snip>
 
The biggest UAD-SONAR problem I've seen in the recent past, SONAR occasionally crashed when deleting UAD plug-ins.  I may have been trying to delete during playback.  I still tend to 'save'  before deleting UAD plug-ins.
 

Me too, I get that crash occasionally, but UAD 8.7 and up + Sonar September 2016 seems to be more stable in this area. I haven't had the crash for a couple of months now.

This is a known "well documented" on going issue that I wish Cake/UA would get resolved for their customers. I actually think it is more in Cakes court, as it only seems to happen in SONAR and only in the last couple of years. Never happened in earlier versions of SONAR (SONAR 8.5, SONAR X1,2,3, etc). If you can't delete multiple UAD plug-ins from a SONAR project without crashing said app.....then that is a BIG problem.
 
I've taken up my time, done my part and even reported the show stopping issue to both Cake & UA with detailed repro's (repro's 100% everytime) and still nothing gets done. It makes me wonder do these bug reports even get read. Sorry, I needed to air my little rant. 
 
http://forum.cakewalk.com/Deleting-successive-UAD-plugin-instances-causes-a-SONAR-crash-CTD-NOT-FIXED-m3368651.aspx
 
Cheers,
 
Billy Buck

Danny Danzi
Actually Craig, their tech support told me they do NOT test on SONAR at all. I spoke to two different tech support guys and they both said the same thing. I know you have connections and lots of inside information, but they are telling customers they aren't. 

It was not a support person who told me, it was someone connected with engineering. The reason for the dialog was because of the Pro Review I'm doing of the Apollo USB Twin on Harmony Central, and my telling them I'd be using SONAR as the main software for testing with the system. 
 
I suppose it also depends on your definition of "test" - whether you mean testing every permutation and combination, or a go/no go type of thing. That said...I'm using the latest UA software/SONAR/Windows and not having problems but I rarely do mass removals of plug-ins, either. 

I was not doing the removals. I was just getting the disabled message.
 
FWIW, I got these disabled messages in a 24/48 project and up until lately I work in 24/44.1.