joecampbel
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M-Audio Radium 49 Won't work!
Hey everyone! Maybe you can help my baffled ass out here, hopefully so because i've tried everything...
I have a Radium 49 M-audio brand Midi keyboard. It worked on my dell inspiron 1501 in windows 7 with Sonar x1 perfectly. I got another laptop when HD crashed and this one is a Gateway model MT6728 (Intel pentium T2330 @ 1.60 GHz, 2 gb memory , 32 bit op sys, it's fast enough, I could use more RAM I know....) I use a 4300054 Gigaware USB audio adapter due to my headphone jack being broken, and I downloaded and tried everry driver possible pretty much for the Radium 49 from M-audio and I assume the one WIndows installs from WinUpdate is the newest (correct) one as well and even tried some compatibility modes too in between the things I've found to try via google etc...
The computer sees the keyboard BY NAME and everyting in device mgr, not only on the usb port but in the sound driver list too as a keystation loader so it's not the cord or anything like that acting up, but Sonar WILL NOT see it in the preferences>Midi menu anywhere. After screwing around and trying stupid stuff like vista driers etc... I havfe gotten cakewalk to somehow acknowledge its been plugged in but never in the list on the midi menu....
I am out of options and I bet it's a simple fix maybe someone can help a flailer out?
This computer had come with Vista Home Prem on it and I originally thought it had to be Vista for sure, so after installing win7 I was sure it'd work, but not the case. I am so sick of working on the computer 10 times more than my music lately so I appreciate any help.
Thanks
Joey C
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slartabartfast
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Re:M-Audio Radium 49 Won't work!
2013/05/15 14:27:27
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chuckebaby
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Re:M-Audio Radium 49 Won't work!
2013/05/15 14:28:10
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check to make sure input echo is on..i always do that.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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daveny5
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Re:M-Audio Radium 49 Won't work!
2013/05/15 14:36:06
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Does Sonar see the Gigaware audio adapter under audio devices? Can you play a sample file through it in Sonar?
If that works, then plug-in the Radium.
Make sure you have ASIO mode selected, but also try WDM or MME mode if that doesn't work. This equipment is really below the specs needed for X1.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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joecampbel
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Re:M-Audio Radium 49 Won't work!
2013/05/15 18:08:52
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Okay thaks everyone Im totally appreciative but it's gonna be a bit more tricky...
To SLARTABARTFAST:
Thanks, but yeah i made sure those 3 things were in order while Vista was installed and I assume the fact that im running win7 now with exact same results means that im still S.O.L. but i'll try again as I await more replies.... The Device mgr sees it by name, and says working properly while the little MIDI icon is in the tray and Midi-ox says "no devices" or something like that. So that's out and of course I run everything as administrator but tried without, a few compatibility tries like XPsp3 etc.... thanks though.
To Chuckbaby:
Ya with my track record in Sonar as well as in general "Life" situations one would expect that I'd space-case it! I too forget to do the obvious often. Even LiveProfessor, a lightwieght app that runs vst's (maybe more too?), i think for live purposes, didn't see it either. LOL! I am surprised this forum is NOT littered with my countless requests for help with this type of ****, but nope...this is my first post and i've been a Cakewalk dude whose read this forum a majority of the time since Guitar Tracks Pro came out & changed everything for me, years ago! THat is a testamet to the quality help on htis forum for i simply have always found the answer without having to post. But I digress.....
And to daveyny5:
Thanks to u as well but yea the very problem i have is the fact that sonar doesn't see my device. so... wah wah wah.... no dice so far but to all of you: thanks, and here's more info....
I'm using only a usb cord not midi cables for a connection and this would be the culprit one would think, but it worked before & tried 3 cables. Also, I have a diff laptop so I am thinking it has to do with my Gateway MT6728 But apparently no one uses Sonar with the same model or they never have problems that would result in a google search, their solved post on any forums, or fixya.com etc... My lack of $$$, and archaic computer equipment are gonna to sabatoge my art again... for Cry-eye!
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daveny5
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Re:M-Audio Radium 49 Won't work!
2013/05/15 22:09:41
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Thanks to u as well but yea the very problem i have is the fact that sonar doesn't see my device. so... wah wah wah.... OK, so Windows sees it (in Device Manager), but Windows doesn't? That's unusual. What driver mode are you using (ASIO, WDM, MME)?
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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slartabartfast
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Re:M-Audio Radium 49 Won't work!
2013/05/15 23:05:55
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Device manager is primarily a measure of logical devices. It is quite possible to have a device for which drivers have been installed, but the device itself is not even connected, and still have device manager report it as working normally. The fact that Midiox also apparently does not see the device as a MIDI input, makes it likely that the problem is not due to a setting in Sonar, leaving the probable cause in the Windows to keyboard logical connection i. e. a driver or physical connection problem. If clicking on the midiox icon brings up a message from midiox that says "there are no MIDI input devices", that is what you would expect in this circumstance. This is not a Sonar problem. Have you tried connecting other devices to the same USB port, and have you tried the keyboard in all available USB ports? Have you tried connecting the keyboard as the only USB device connected to the computer? Just to be clear running an application on Windows under an administrator account is not identical to running an application as administrator. To run the driver installation as administrator, you would need to locate the program "Install M-Audio Legacy Keyboard 5_0_0.exe" found here and right click on the icon which will give you a menu option to "run as administrator." Before I tried to re-install the driver, I would delete it from the device manager and also from the installed program list if that is an option.
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chuckebaby
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Re:M-Audio Radium 49 Won't work!
2013/05/16 07:26:40
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JOE, Slartabart bring up a great point and just triggered something in my memory.
make sure the device is always plugged in to the same port you installed the drivers to.
this is critical now with win8 + sonar x2.
you seem like a good dude, hope all works out.
in my studio here, we have a usb/midi in-out cable for a lot of the bone yard synths that don't have usb and if that particular sound card doesn't have a midi returns.
we use a midi sport uno.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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slartabartfast
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Re:M-Audio Radium 49 Won't work!
2013/05/16 13:52:55
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M-Audio lists the Radium series as a series 1 MIDI device. http://www.m-audio.com/index.php?do=support.faq&ID=d3734a1e12cc7b665370bd72e2745bdf Series II devices are "class compliant" with the MIDI USB standard, but series I devices are not. The drivers installed by Windows or from the Windows Update website are class compliant drivers. Hence one would expect that those drivers would not work with the Radium. Although the Radium may be "recognized" by Windows if the drivers are installed, it would not be expected to work correctly since it is not a compatible device for those drivers. The driver I referenced earlier, is supposed to support the Radium and other M-Audio keyboards. You should probably try to be certain there are no traces of the Windows class compliant drivers linked to the Radium to avoid confusion. Hence the recommendation to remove the device from device manager before installing the new driver. Before you delete the device in device manager, you can double click the device icon to open the properties window. If when you click the driver tab, you find that the driver provider is Microsoft then you have your answer. It needs to be an M-Audio driver to have any chance of working.
post edited by slartabartfast - 2013/05/16 14:10:15
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leapinlizard
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Re:M-Audio Radium 49 Won't work!
2013/05/16 15:26:11
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I have an M-Audio Radium 49 that I use with Sonar X2, Win 7 64-bit, and it works fine after downloading and installing the M-Audio Legacy Keyboard Driver, which is available from the M-Audio site (the one @slartabartfast mentioned earlier) and should come up when you select drivers for the Radium 49/61. It definitely did not work with only the class-compliant drivers - it had to have the M-Audio driver installed. Note - mine is plugged in via USB, but you could try plugging your in via MIDI and see if it works that way.
"Surf music will never die." -- LeapinLizard, 1963 "We may never hear surf music again." -- Jimi Hendrix, 1967.
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daveny5
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Re:M-Audio Radium 49 Won't work!
2013/05/17 09:18:01
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Note - mine is plugged in via USB, but you could try plugging your in via MIDI and see if it works that way.
If you use MIDI cables only, Sonar will only see the MIDI interface, not the Radium. That may work, but the USB connection should be better.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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joecampbel
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Re:M-Audio Radium 49 Won't work!
2013/05/19 13:06:58
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daveny5
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Re:M-Audio Radium 49 Won't work!
2013/05/19 16:05:18
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This is the driver you should be using: Radium49 04/27/2010 5.0.0 (PC) Install M-Audio Legacy Keyboard 5.0.0.exe Make sure you have the 32-bit version is you're running Windows 7 32-bit or 64-bit if using 64-bit Windows. I would uncheck the MS GS Wavetable synth. Instead you should insert a softsynth, such as the TTS-1. Then insert a MIDI track and select the TTS-1 as the output. Leave the input set to none. Arm the track and record something. You haven't mentioned what soundcard you're using. Are you using the built-in soundchip? Also, what mode are you using in Preferences-Audio-Playback and Recording? Try ASIO first, then WDM, then MME.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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joecampbel
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Re:M-Audio Radium 49 Won't work!
2013/05/28 23:06:24
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Hey! Firstly, thanks for all the help.
My audio/sound thing in device mgr says:
Sigmatel High Def Audio Codec
My headphone jack is broken so I gotta plug in this Radioshack USB adapter that appears toi be namd under "playback devices"as:
7-4300054 Gigaware USB Audio
There is also the Speakers:
SigmaTel High Def Audio Codec (I have it disabled and set USB Gigaware as default)
Then also under playback there is the Digital Audio S/PDIF set as default "communications" device, whatever that means, has a phone in the icon so maybe old software...
DEVELOPMENTS:
I have no idea why But I was working on my drum track manually using piano view, having given up on the M-audio radium 49, and also the new one that now I know to be an unnecesarry addition to studio, the Keystation 49e. I got thinking a new device had to be the answer, and both were plugged in and installed and powered on for some reason and all of a sudden the Radium 49 worked as good as ever before!
I checked the keystation 49e and as it always had since taking home, only played some cymbals on some of the black keys, so I thought: "whatever" and have been working hard on getting as much done bfore it crapped out again. So for the last like, week and a half i've been using my laptop like one typically does, so unpugging the usbs and audio usbs to take it with me places degragsl, restarts, diff usb ports etc... everything worked as it should. But today for some reason(despite all working last night) it is all screwed up again! I haven't touched a thing (not even a restart). but now after trying everything again I am positive (to extent of my knowledge of course lol!) that this is yet another "one of those things".... I guess the philosophy that goes: "Sometimes **** just don't work and ya gotta start over" must be accepted as truth, but I know...
There is ALWAYS a solution, it all comes down to to where my level of expertise ends and how much further the knowledge is of person solving the problem for me
I have a degree in Graphic design and have been around computers since a a couple years prior school so i have been experimenting and learning since 1994 on my own and since i was in 1st grade on the apple IIe. I now have recently over the last year attained my 1st laptop and now am on my 3rd and am able to and actually HAVE HAD to take them all apart and put them back together. Desktops as well. My point is I am not an expert but prob much higher level than avg person, however as a musician I only am NOW paying attention to this MIDI thing that I have known about as long as i can remember but never got to intrested until my dad's midi strat confused me when i tried to plug in. That's my history.
SO now I am seeing the legacy driver in Midi devices but I have only the Radium plugged in so i ho[pe uninstalling drivers and reintalling them will fix or maybe just scew the keystation 49e for the radium is better anyways. I hope to be able to hage themboth and use keystation for drums and radium for synth and avoid all the headache I forsee while switching between the two instrument s in future but for now bahgy steps, i'll be back (likely stressed out lol!)
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daveny5
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Re:M-Audio Radium 49 Won't work!
2013/05/29 09:27:08
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If its working, that's good, but you've got some issues with your selection of equipment in my opinion. The Sigmatel soundchip is not a good platform to run Sonar. You are probably using MME mode which has its limitations. Also, the Radio Shack USB headphone cable is a bad idea (anything from Radio Shack is a bad idea.)
Oh, well. Have fun anyway. 
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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joecampbel
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Re:M-Audio Radium 49 Won't work!
2013/06/03 08:05:51
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Yeah thanks guys i don't see any point in making you run on circles with me. I just entirely uninstalled all the m-audio, midiox etc... and reinstalled the CORRECT drivers for the keystation 49e and radium 49 and now it only shows the keystation and only the mod wheel has any effect on the program so ...to hell with it, i'll tweak on it more and get it working, then set a restore point make a template file etc.. to insure I have a fighting chance next time. But the goal is new computer again , or an external soundcard like thing. Not familiear too much with them, seen em, used em, but they worked on those other peoples computers so not an expert....
I got a laptop thru craigslist and the headphone jack was busted which is HUGE to me so that is the reason for usb heaphone but yea. I'm sure there is a cheap usb external driver or mixer or whatever you'd call it right? I gotta use the USB thing for sound other than the laptop speakers so i'lll need some device. I got a powered samson MDR 624 mixer a few yrs ago but i don't think that can help, it may have been made prior to the new home-recording popularity. Any final suggestions on that note?
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