loumarzeles
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MC7 install error message on Windows 8
So I'm trying to install MC7 on my 64-bit Windows 8 machine, running Command Center as an administrator, and I keep getting this error message:
"Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3."
Clicking Ignore leads to an installation that won't open -- then I get an error message saying "Missing mfc120u.dll"
Can anyone help me undo this undue karma?
Thanks.
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Beagle
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Re: MC7 install error message on Windows 8
2015/03/03 15:27:31
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you might need to contact Tech Support on that one.
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scook
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Re: MC7 install error message on Windows 8
2015/03/03 15:37:38
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That is what I would do. Sometime this can be a problem with a virus scanner running. Sometimes it is the result of another application running which prevents installer from writing a dll which the other application is using.
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loumarzeles
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Re: MC7 install error message on Windows 8
2015/03/03 17:01:13
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Thanks to you all for your kind responses! I have contacted Tech Support, waiting to hear back.
Lou
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scook
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Re: MC7 install error message on Windows 8
2015/03/03 17:04:55
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If you can, calling tech support will get you a faster reply.
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Beagle
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Re: MC7 install error message on Windows 8
2015/03/03 21:44:56
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Unless they've changed their policy, Steve, MC tech support is only available by email/form submission, phone support is not included with MC.
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scook
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Re: MC7 install error message on Windows 8
2015/03/03 21:52:59
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You are correct...just check the support policy...email only for MC6/7. Won't suggest it again.
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Lance Riley [Cakewalk]
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Re: MC7 install error message on Windows 8
2015/03/13 13:07:59
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loumarzeles
So I'm trying to install MC7 on my 64-bit Windows 8 machine, running Command Center as an administrator, and I keep getting this error message:
"Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3."
Clicking Ignore leads to an installation that won't open -- then I get an error message saying "Missing mfc120u.dll"
Can anyone help me undo this undue karma?
Thanks.
Hi Lou, I have seen this situation happen for a couple reasons one being a virus scanner running while the install is operating as Scook stated but there is another reason that could also cause this if you believe it is not related to a virus scanner. Occasionally when we are doing testing on installers we will also run into this issue because we test many different configurations and it turns out to actually be a windows problem when a Windows Update is ready to be patched. You can rule this out by doing the following... - Make sure all programs are closed
- Run windows update and and install any pending updates and restart the machine
- Run Update again to make sure windows is not again trying to do another update
- If more updates are available download and restart as necessary
- Once Windows is done updating you may want to turn this off if you don't frequently restart or turn the machine fully off
- Begin doing the MC7 install again with any virus scanners turned off
- You should succeed through the install at this point.
Hope this helps get you installed.
Lance Riley Product Manager
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Re: MC7 install error message on Windows 8
2015/03/14 16:00:27
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I HAVING SAME PRODUCTS PROBLEMS & iAM SICK OF ASKING FOR HELP! & WILL TELL EVERYONE WHAT A CRAPPY PRODUCT THEY HAVE i WANT REFUND!
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gcolbert
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Re: MC7 install error message on Windows 8
2015/03/15 12:37:14
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☄ Helpfulby Beagle 2015/03/15 16:16:29
I have seen this in the MC7 install. Turned out to be that I had not run Windows Update recently. I have gotten into the practice of running Windows Update and REBOOTING now BEFORE installing ANY software (not just Music Creator). This seems to make a real difference.
Glen
Platinum / VS-100 / 12 GB RAM / Win 10 Pro / AMD A8 / MP Touch MonitorsPlatinum / on-board audio / 4 GB RAM /Win 10 Pro / HP dm4 Laptop / stuffTHpfft!
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Seth Kellogg [Cakewalk]
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Re: MC7 install error message on Windows 8
2015/03/19 14:04:33
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Jonsco Music Consultant
I HAVING SAME PRODUCTS PROBLEMS & iAM SICK OF ASKING FOR HELP! & WILL TELL EVERYONE WHAT A CRAPPY PRODUCT THEY HAVE i WANT REFUND!
"Unable to register the DLL/OCX: RegSvr32 failed with exit code 0x3." RegSvr32 is a Windows dependency. If Windows is blocking access to this executable, you will get the above error. We can not prevent Windows from grabbing control of this file when awaiting to finish updates. Please complete your Windows Updates, restart the computer, and try installing again.
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