Made a big mistake

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meatmanager
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2016/12/06 18:30:32 (permalink)

Made a big mistake

In an effort to retrieve my old Home Studio projects, I installed Home Studio 9 On My Asus laptop running Windows 10. The installation seemed to go well, but when I attempted to run the program, it will not proceed past the opening screen, while the cursor spins in circles. The only way to get it to stop is to open the Task Manager and end the task. I tried uninstalling the program, using both the Calkwalk uninstall icon and then using the Windows Control Panel uninstall. Either way, it begins to open the uninstall function, then I get this message: Unable to locate the installation log file C:\Program Files (86x)\Cakewalk\Cakewalk Home Studio 9\Uninst.isu. I've looked in those folders and Uninst.isu is not there. I can't get the Home Studio 9 off of my computer. I even tried to manually delete the files from the computer, but then I get the message that another program is accessing the folder and it cannot be deleted. I know that this is a stupid problem from from an ancient version of Cakewalk, but can anybody help with out with some suggestions?
Meatmanager
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    soens
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    Re: Made a big mistake 2016/12/06 18:45:31 (permalink)
    Just a guess but it probably didn't install completely so uninstalling won't work either. Restart the computer, then manually delete everything including registry entries, if you know how. If not, OK to leave them there.
     
    Obviously HS9 isn't supported in Windows 10. Did you install by setting compatibility to XP?
    #2
    meatmanager
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    Re: Made a big mistake 2016/12/06 18:55:16 (permalink)
    No, I didn't. How do you set to XP compatibility for program install in Windows 10? I'm a new 10 user.
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    meatmanager
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    Re: Made a big mistake 2016/12/06 19:09:02 (permalink)
    Discovered Win 10 compatibility, ran it for Vista, program now works. Thanks soens!
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    soens
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    Re: Made a big mistake 2016/12/07 07:11:37 (permalink)
    Glad it worked.
     
    Compatibility mode is found by right clicking a file and clicking the Compatibility tab.
    Check the box.
    Click the button below it and select the last known OS it worked correctly under.
    Click OK.
     
    This should be done for installation files and driver files if they were created before you current OS or don't operate correctly.
    #5
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