Scott Dalziel
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Mute button randomly engaging during playback and/ or recording on SonarX3e
Has anyone else experienced the mute button suddenly going on (and sometimes off) by itself? Admittedly I am new to Sonar X3 but I have never seen it before on any other program I have run. It seems to happen on whatever track is highlighted at the time. I would welcome some input. Thanks, Scott Dalziel
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Bristol_Jonesey
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/30 03:47:49
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It sounds like you've got an automated mute envelope switching on/off.
Does the yellow mute button switch on/off when the mutes happen?
Open the automation lane for the track in question and see if there's one labelled "Automated Mute"
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Beepster
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/30 11:44:04
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Only on the selected/in focus track? Maybe your keyboard is triggering one of the Mute keyboard shortcuts.
K would mute an in focus/selected track
Alt + M would mute a selected clip
If you have an old keyboard or you are on a gunked up laptop the key(s) may be sticking or worn out. Do you ever have unwanted "kkkkkkkkkkkkkk"'s being inserted into text documents? (I've had bad keyboardds do crap like that on me).
Do you use a wireless keyboard/mouse? Sometimes weird things can happen when they are low on power, are damaged or there is some kind of interference of the wireless signals (which is why I prefer wired keyboards/mice).
Just some extra suggestions on top of Jonesey's. It would be weird if an envelope followed the In Focus track around though but there are likely situations that could cause this. Check to see if there is any Bus automation as well because if it is an envelope causing the issue perhaps it is hiding there.
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 09:21:05
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Thanks for responding guys. Yes the mute button goes on and off when it happens. I checked the automated lanes and the mute envelope was not highlighted at the top of the list in the automated lane. I did see a volume envelope on a track that I got rid of . The computer and keyboard are brand new so I don't think gunk is an issue. I have been trying to get it to mess up but now it hasn't so maybe all is well. Is there any chance my midi keyboard (which is connected) is sending mute signals? I will keep monitoring it. Thanks
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Anderton
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 10:11:05
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Scott Dalziel
Thanks for responding guys. Yes the mute button goes on and off when it happens. I checked the automated lanes and the mute envelope was not highlighted at the top of the list in the automated lane. I did see a volume envelope on a track that I got rid of . The computer and keyboard are brand new so I don't think gunk is an issue. I have been trying to get it to mess up but now it hasn't so maybe all is well. Is there any chance my midi keyboard (which is connected) is sending mute signals? I will keep monitoring it. Thanks
If remote control had been enabled for the mute accidentally, it might have reacted to MIDI data.
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 10:22:12
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Thank you Craig. Actually here is a funny deal. The track is highlighted with the automation lane open and the mute button is going off and on by itself without the track playing. Also the pan reverts back to 54% percent right when I put it at 12:00 and delete all envelopes ( vol, pan, and mute). I delete envelopes and clear envelopes and it still does it. I used the erase tool to do that, should I be using the smart tool instead?
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Grem
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 10:31:55
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Does it do this on all/new projects?
Grem
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 12:20:05
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It has not been confined to one project. It has happened on at least two. I have only had the program for a month or so , so they are all new.
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Anderton
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 12:51:54
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Scott Dalziel
Thank you Craig. Actually here is a funny deal. The track is highlighted with the automation lane open and the mute button is going off and on by itself without the track playing. Also the pan reverts back to 54% percent right when I put it at 12:00 and delete all envelopes ( vol, pan, and mute). I delete envelopes and clear envelopes and it still does it. I used the erase tool to do that, should I be using the smart tool instead?
This is exceptionally weird behavior. 99% of the time when people want to re-install SONAR to solve a problem I advise them not to do it because it's usually an interaction with something else that's the problem. But in your case, if a track's Mute button goes on and off with the transport stopped, I have to say you get the prize for the most bizarre SONAR anomaly I have ever seen described in these forums. Grabbing at straws here, but were any anti-virus programs running when you installed SONAR?
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 13:44:58
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I am sitting here watching my screen. The project isn't moving but every once in awhile the little blue "I'm thinking" circle starts spinning, the cursor arrow blinks and the "Now time" flashes and the mute goes on. It will stay on for a one or a few minutes then repeat the scenario , this time unmuting the track. Since the track isn't playing I don't understand how or why an automation envelope would cause this. Granted I am new to the program and user error is always possible but this is perplexing. Thanks for all of your suggestions thus far.
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 14:00:56
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Wow! This is not the kind of prize I am going for :) It took a long time to install the first time . I can't say for sure that anti-virus was on or not. I know I turned it off per the instructions but maybe something happened. So Craig, apart from me having the strangest issue you have heard of are you suggesting I uninstall and reinstall SonarX3e ?
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Anderton
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 15:26:20
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Scott Dalziel
So Craig, apart from me having the strangest issue you have heard of are you suggesting I uninstall and reinstall SonarX3e ?
Only as a last resort. Try simplifying your system as much as possible first. If you use a wireless gaming mouse, substitute a wired one. Disconnect any peripherals you aren't using. Go into Device Manager and disable (not uninstall) functionality you're not using like network connections, USB camera, etc. Try running SONAR after each change to see what happens (some changes might require a reboot). Don't forget to set a system restore point before you start experimenting! Thousands of people on this forum can vouch for the fact that SONAR works, but unfortunately, thousands can also vouch for the fact that Windows computers can be minefields for compatibility. That's the bad news. The good news is that often, it's just one weird something that's causing the problem. But the bad news is you have to find it  One more thing to try: the absolute strangest SONAR problems I've ever encountered have related to graphics cards and drivers. Check if there are updated drivers for your graphics card. If there are, install only the basic driver package, and uncheck any options for "HD Audio Driver," "Ultimate Game Experience Thrill Kill Frame Rate Add-On Pack," "Overclocking," etc. The spinning "I'm thinking" circle is also very perplexing...almost like SONAR is trying to do something, but is being prevented from doing so.
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Beepster
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2014/12/31 18:00:36
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Scott Dalziel
I am sitting here watching my screen. The project isn't moving but every once in awhile the little blue "I'm thinking" circle starts spinning, the cursor arrow blinks and the "Now time" flashes and the mute goes on. It will stay on for a one or a few minutes then repeat the scenario , this time unmuting the track. Since the track isn't playing I don't understand how or why an automation envelope would cause this. Granted I am new to the program and user error is always possible but this is perplexing. Thanks for all of your suggestions thus far.
Well that's pretty darned crazy. Is this computer hooked up to the internet or a network? It almost sounds like someone is controlling the system remotely just to mess with you. Very unlikely but who knows... maybe you have prankster nerd roomates or something. As doubtful as that is if you are hooked up to a network/internet try disconnecting and see if it stops. And if the mute button is engaging randomly on a selected track with playback stopped I still think that could be caused by a wacky keyboard. If you have another wired keyboard around try hooking it up just for the sake of crossing it of the troubleshoot list. Seriously I've had to deal with crap like which is why I brought it up. This is not normal... at all.
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/01 18:28:33
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Thanks guys , all of your help and input is much appreciated. After thinking about what you suggested I looked for the various problems with anti-virus , weird keyboard stuff ,etc. then I remembered I installed EZ Drummer (32 bit) I had bought several years ago that I used with a Sonar 5 program and while the graphics would show up, the files wouldn't. I thought maybe it keeps searching for the plugin even though I wasn't using it. So I uninstalled that. (Sorry EZ Drummer People) and all day I have not had a problem with that mute monster. I hope that is the end of it. Chalk it up to newbie error. :)
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/02 08:24:50
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Premature celebration. I opened my project today to find the mute on and it is back to switching on and off with the project stopped. The search continues...
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Grem
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/02 08:42:15
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There is something turning it off and on. Try and eliminate one thing at a time to let us help you.
1. Try to change keyboard out for another.
2. Try changing out the mouse.
3. Unplug any midi devices you have connected to computer.
With your description, it sounds to me like Sonar is getting a command and executing it. My suggestions are to help you eliminate possible culprits.
Let us know the results of each of these steps I suggested. It will help all of us get to the bottom of this.
I'll repeat what has been said already, this is not normal!!
Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/02 10:32:15
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Ok thanks Grem First I will unplug my midi keyboard. It is an M-Audio Oxygen 49.
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/02 11:59:26
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I unplugged the midi controller and didn't have any problems so I plugged it back in and found when I moved a rotary knob while the track was playing I could recreate the mute problem at will. So, I think the problem happened when I was trying to program the controller . I must have programmed a mute message somehow(?) and so I just cleared the midi learn and will leave it so until I read up on that particular aspect. Right now it looks like it was a midi controller message. So far everyone is playing nice. Thank you :)
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/04 12:22:16
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All is working normally. Thanks guys for your help :)
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Beepster
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/04 13:15:10
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Sounds like that particular knob is overly sensitive if it was triggering something randomly like that (perhaps vibrations from you spekers or you moving around the room?). If you do end up mapping anything to it make sure it isn't an On/Off type signal like Mute and check your envelopes after you are done tracking to see if it made any unwanted adjustments (and/or just disable the Write automation for whatever track you have it mapped to).
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Grem
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/04 13:23:37
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Scott Dalziel
All is working normally. Thanks guys for your help :)
Sounds great Scott! Ain't nothing better than making your own music! Enjoy!
Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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Scott Dalziel
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Re: Mute button randomly engaging during playback and/ or recording on SonarX3e
2015/01/04 22:06:09
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I couldn't agree more Grem! Thank you
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