My Behringer Xenyx 802 Problem

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sgaines44
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2008/05/18 19:09:28 (permalink)

My Behringer Xenyx 802 Problem

Today I went out and made two purchases: I spent $50 on a Behringer Xenyx 802 mixer and I spent $5 on a new pair of sunglasses. So far I'm much happier with the sunglasses. I hooked up my microphone to the MIC Line In and I connected the Main Out to my Audigy line in. Then I recorded an audio track in MC3. When I went to play it back I heard nothing. This was especially troubling because I was almost on key, which is rare.

Can someone tell me why my vocal did not record? I did some additional testing in MC3. I monitored the audio track and adjusted the volume control while I watched the level meters. As I slowly adjust the volume it goes from nothing to (in one click of the level) to completely too loud. I can't get the volume adjusted to any point in between. It's too much (and clipped) or nothing.

I also tried connecting Ctrl Room Out to line in on Audigy. The same problem occurs. I should note that I got the last 802 at my local Guitar Center and it was an open box return. Is it damaged? Is it connected wrong? Am I cursed?

Steve
post edited by sgaines44 - 2008/05/18 19:31:03
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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/18 19:26:27 (permalink)
    As I've studied this further it looks like I've plugged my microphone into a Line In jack. That may be the problem. Howver, the jack which says "Xenyx Mic Preamp" has a large three-pronged jack which does not match my microphone jack.

    Do I have to plug into the large three-pronged jack? Does that mean I have to make another trip to the store to buy another adapter? Gee, I sure enjoy shopping a lot more than recording music. I'm glad this process isn't straightforward so that I could start creating music immediately.

    Steve
    post edited by sgaines44 - 2008/05/18 19:46:23
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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/18 19:37:22 (permalink)
    Well, I think I've answered my own question. I checked an earlier post by RobertB and he included this helpful image of the connections. He clearly shows the MIC plugged into the large three-pronged plug. Now I have to make a trip back to a store which will sell such an adapter.

    The sunglasses were really a great purchase.

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    Mamabear
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    RE: My Behringer Xenyx 802 Problem 2008/05/18 19:48:05 (permalink)
    I've been watching this and hoping someone smart would come along. Looks like you're already able to help yourself though! Hang in there! It will come!
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    RobertB
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    RE: My Behringer Xenyx 802 Problem 2008/05/18 20:03:32 (permalink)
    Hold off on that trip a bit, Steve,
    Is your mic plug like a normal guitar plug (tip/sleeve)?
    My mic's happen to have the XLR connections, but that in itself isn't a deal breaker. The XLR and the 1/4" both go through the preamp.
    Have you tried it in both 1 and 2?
    On your mixer, you have a preamp trim, a channel level, and the main mix level. Where do you have these set?
    When you adjust the level you mention, where are you doing that?

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    RobertB
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    RE: My Behringer Xenyx 802 Problem 2008/05/18 20:21:55 (permalink)
    Sorry Steve,
    More questions for you.
    What is your Audigy Out connected to?
    When you record, do you see a nice fat waveform draw in the track? Does the track meter show any activity at that time?
    The LED's on the Xenyx should be lighting up so that the green ones stay pretty solid, and the yellow one flashes occasionally.
    Is that what you are seeing?

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 10:07:11 (permalink)
    ORIGINAL: RobertB

    Hold off on that trip a bit, Steve,
    Is your mic plug like a normal guitar plug (tip/sleeve)?
    My mic's happen to have the XLR connections, but that in itself isn't a deal breaker. The XLR and the 1/4" both go through the preamp.
    Have you tried it in both 1 and 2?
    On your mixer, you have a preamp trim, a channel level, and the main mix level. Where do you have these set?
    When you adjust the level you mention, where are you doing that?

    Robert

    My mic plug does look like a normal guitar plug. I think they call it a 1/4" plug. I only tried it in 1, but I wouldn't expect 2 to be any different. I think the problem is that the Audigy has no MIC IN, only LINE IN with no preamp. So I think it needs me to use the fat plug which says MIC PREAMP. I'm guessing that the LINE IN on the mixer does not use the preamp.

    The LED's on the Xenyx are lighting up so that the green ones stay pretty solid, and the yellow one flashes occasionally. The volume level problem shows itself in MC3. The volume level stays very low unless I scream into the MIC when it jumps to completely RED. The channel and master levels are set approximately like your photo, and I've tried adjusting them. I've also tried adjusting the level in MC3. I don't remember adjusting the PreAmp trim. Maybe that's what I'm missing.

    The Audigy Out is not connected to the mixer because I don't have a cord available. However, I assume that only means I can't monitor the sound from my computer through the mixer. I'm just using the speakers. I don't think that would affect the problem I'm having. Any suggestions?

    Steve
    post edited by sgaines44 - 2008/05/19 11:50:02
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    Robomusic
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 11:18:47 (permalink)
    On the behringer mixer if you plug into the channel input on the 1st channel it does not matter if it is XLR ot 1/4" it goes thru the preamp. You never want to use mic in on a sound card as it will cause noise do to double preamps. If you are getting no sound I would look at the mike for a problem, or to the audigy for a problem, on the mike check to make sure there is not an off switch, also some mikes need batteries, especially lower end mikes with 1/4" plugs. On the audigy, look at the sound cards mixer window to make sure line in is enabled, and that the volume is not to low, i suspect this due to the fact you have to scream in the mike to get any reaction in MC3. Make sure the level setting in the sound cars mixer is all the way up. The difference between 1/4 " and XLR is low and high impedence, with it the ability to shield from noise gain. Balanced and unbalanced input.

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    Guitarhacker
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 11:22:21 (permalink)
    The LED's are indicating that the level should be OK in the mixer. The signal is not getting into the track at the right level. You should see a fairly distinct and "large" wave form being displayed....taking up 50% or so of the track window. If that is not happening....you are losing the signal somewhere. I have not had this issue with MC4 so I have not messed with any settings...BUT...with my old Cakewalk Pro 8 I had to adjust the levels every time I switched between recording and mixing. I had to open the Windows volume control window that gave me access to my record levels and playback levels. It was necessary for me to set the record input levels correctly every time in order to get a decent level recorded into my tracks. If I neglected that...the signal was either to weak (couldn't hear it) or it was to strong (everything clipped).

    I do not know if this is the problem you are having, but it might be. It might depend greatly on the sound card too.

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 11:38:06 (permalink)
    All of your suggestions are appreciated, but so far I don't think they are applicable in this case. You need to understand that as I adjust the mic level on MC3 it goes from nothing to too much in one smallest unit of adjustment. There is no in-between. I have tried carefully adjusting the level at all points (except the preamp trim) and none of them can reach a "happy medium".

    I will try using the preamp trim tonight when I get home, but I am skeptical that is the solution.

    Steve
    post edited by sgaines44 - 2008/05/19 11:57:56
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    Beagle
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 11:46:25 (permalink)
    steve - open your Soundblaster mixer applet and move the slider for the LINE input down about 1/2 way and see if that helps.

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    RE: My Behringer Xenyx 802 Problem 2008/05/19 12:28:29 (permalink)
    What Beagle said....That's what I was referencing..... the mixer control for your soundcard.....my old CW8 used the Windows mixer control to adjust the levels for recording & playback.....My current saffire has a control program as well that controls the input levels & outputs. You will need to find yours and make the adjustments there as well.

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    RobertB
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 14:52:38 (permalink)
    Steve,
    Backing up a bit, you are right that we ordinarily wouldn't expect different results from input 1 or 2 at the mixer. However, since this was a returned item, and we don't know what the reason was for the return, the idea was to check that both inputs do, in fact, work.

    You need to understand that as I adjust the mic level on MC3 it goes from nothing to too much in one smallest unit of adjustment. There is no in-between.

    This suggests that you actually have two problems.
    1. Low input level (which is being duscussed)
    2. a feedback loop.

    The level slider in MC does not affect the incoming signal. It only affects Playback level. This tells us that the output is being fed back to your input. I suspect the tiny adjustment you are making is just enough to cross over the threshold where feedback sets in. Do you have Input Echo turned on? Turn that off. Now the volume slider should have no effect when you move it. We're not done yet.
    Since you don't have anything routed back to the mixer, we can rule that out. This leaves the SB as the prime suspect. (Feedback through the speakers is a possibility, but seems unlikely at this point)
    Open you SB Applet, and make sure "What-u-hear" is not selected as a recording source. This must be done in the Recording control, not Playback control. Do select the line-in as Beagle suggested.
    That should break the feedback loop, and you should be able to adjust your record level smoothly.
    Let us know if that helps.

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 15:59:57 (permalink)
    ORIGINAL: RobertB
    The level slider in MC does not affect the incoming signal. It only affects Playback level.

    Robert

    I'm going to give your tips a try tonight and I will let you know what happens. But I'm confused about your comment on the level slider in MC. I thought that one of the level sliders in MC controls incoming signal level. I thought that the level sliders in the track view control the volume that is recorded in the track and that those in the mixing view control the level at final mix down. Is that not true? If not, how would I ever know if my original recording to the track (or my final recording to a CD) was being clipped for excessive volume unless I bought a mixer with clip indicators?

    Steve
    post edited by sgaines44 - 2008/05/19 16:19:50
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    Beagle
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 16:51:50 (permalink)
    No, that's what we're trying to tell you. you have to use the sliders on the mixer AND in the soundcard's software mixer to control the INPUT LEVEL.

    you don't HAVE to have a mixer, but the LINE INPUT of the soundcard's software mixer is always what is the final control of the input level.

    how you would know if you're clipping or not would be to simply look at the level indicators in MC as it's being played back (even during recording you're still playing back).

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 18:59:33 (permalink)
    I am now approaching 30 hours spent in total futility with MC3. I came home and hooked up my equipment and now MC3 does not detect any audio input. I can get audio output through my Audigy soundcard, but I can't get an audio track to detect input from either my guitar or my microphone. With or without the mixer. I can't solve one problem without another problem arising.

    I give up. It's time for dinner. Maybe later.

    Steve
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    Beagle
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 19:13:39 (permalink)
    when you're ready to look at it again, Steve, check the PLAYBACK and RECORDING TIMING MASTERS and the DRIVERS to make sure the Audigy is selected for each.

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    RobertB
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 20:34:18 (permalink)
    It looks like the problem is at the sound card level, or getting MC to talk to the sound card.
    Do you have MC set as Beagle suggests?
    In Options>Audio>Drivers, does the Audigy show as an Input?
    Do you have some time now to try some things?

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 20:49:07 (permalink)
    Robert

    I turned off my computer and ate dinner. When I started my computer again and hooked up my microphone it was working again. Obviously Music Creator was hungry. I'll try to remember that next time.

    So I hooked up to channel 2 on the mixer and got the same behavior: all or nothing. I also experimented with the level slider in MC and it appears you and Beagle are correct: it doesn't affect the input level.

    Then I opened the SB soundcard and "What-u-hear" was not selected. I selected line-in and I tried reducing the volume level in SB. That appears to have an effect. However, now the volume level in MC always stops at about 2/3 (in the green) but it also sounds distorted, just not as loud.

    Any ideas what is happening? In the spirit of your great Behringer image I decided to include screen shots of my current setup just so you can be sure everything looks right. I hope these show up:





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    Beagle
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 20:54:51 (permalink)
    One problem I see from your screen shots is that you are recording only the left channel of a stereo input. since you have only 1 output from your mixer going to your soundcard, then you only have the left input in your soundcard available. you need to change the INPUT of that AUDIO TRACK #3 to be LEFT only. it will say something like: Left Sound Blaster Audigy or Soundblaster Audigy L 1/2

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    RobertB
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 21:03:29 (permalink)
    OK, thanks for the pix. The #2 Level on the mixer looks too hot. This could introduce some distortion.
    I can't quite see the indicator on your Trim knob. Just guessing, but try that around the 2:00 position.
    Your level in MC actually looks ok. It could be a little higher, and we can get that with the SB mixer. Much of the distortion is probably coming from overdriving the Mixer levels.
    Do those little yellow triangles give you drop-down menu's in the Surround Mixer? Especially the Record? It looks like the mic input is selected for recording, even though it is Xed out at the bottom. Yet the Record seems to indicate that Line In is selected. Kind of a puzzling mixer control.
    That control would appear to be at the heart of the problem, and I may ask you to try some different things in the next few minutes.
    post edited by RobertB - 2008/05/19 21:39:46

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    RE: My Behringer Xenyx 802 Problem 2008/05/19 21:08:31 (permalink)
    Nice catch, Reece! He is clearly recording the Left side of a stereo track. The Pan control on #2 Looks to be about 3:00 to the Right.
    Steve, Turn that pan control hard Left.
    And turn the #2 Level down. I've got a feeling it's going to get loud.
    post edited by RobertB - 2008/05/19 21:29:29

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    sgaines44
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 21:29:05 (permalink)
    Robert & Beagle

    So basically you're saying that I need to pay attention to the details. That's a problem I have to work on in myself. Sometimes I get frustrated and just say "This thing is broke". I'll modify the levels and make the pan and track input consistent with the single input I'm using. I'll adjust those settings and report back later. I have to go to the grocery store in a few minutes.

    I do some of my best problem solving when I go the bathroom. I went 20 minutes ago and I was thinking "If the MC level maxes out at 2/3, but it sounds distorted that may be telling me that somewhere before it gets to SB or MC the signal is already distored (ie, in the mixer preamp)." I guess that's basically what your suggestions are telling me. I think I had Preamp Trim at 100% (undiscernable in the image) so that may be where the distortion originates.

    Thanks mucho,

    Steve
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    RE: My Behringer Xenyx 802 Problem 2008/05/19 21:35:45 (permalink)
    Yeah, stepping away, even for a few minutes, can help figure things out. Sometimes we focus too hard, and think ourselves into a corner.
    Don't be surprised if somewhere between the bakery and canned vegetables, it all clicks!

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    RE: My Behringer Xenyx 802 Problem 2008/05/20 01:20:15 (permalink)
    A couple of thoughts here. 1. the volume levels in the audigy mixer is to low. 2. as was mentioned you need a stereo cable from main out to line in. 3. get stereo cable for line out to tape in

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    RE: My Behringer Xenyx 802 Problem 2008/05/20 09:39:07 (permalink)
    It looks like adjusting the settings as you suggested will solve the problem. I didn't have time to do any recording last night, so I'm not sure the distortion went away, but I adjusted the settings and it looked like I was getting good sound levels. I think I understand better how to patch together the various systems. The concept that the soundcard levels control the recording levels was something I hadn't learned.

    As for the little yellow arrows in Audigy's soundcard that lets you select the recording source such as microphone, line in, or what-u-hear. The arrow under the playback choices gave a menu item of Auxiliary (I think) and I don't know what that's for. Which raises another question: "Do I ever want to use what-u-hear?" What does what-u-hear mean?

    Thanks again for the help.

    Steve
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    Beagle
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    RE: My Behringer Xenyx 802 Problem 2008/05/20 09:51:37 (permalink)
    What U Hear will add the track you're recording plus the tracks you've already recorded all into the same track. It records "what you hear" in the monitor on the track you're recording.

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    RE: My Behringer Xenyx 802 Problem 2008/05/20 11:17:42 (permalink)
    A little more on "What you hear" I beleive on your system it is called Wave Audio, The purpose is to send all the tracks to the output as Beag said so you can record the whole mix. This is needed to send a Cd mix to a recording device. But is unneeded when one has a mixer as you do, since the mix is done there. for listening and for recording the mix is done in MC where it can be exported or mixed down

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    RE: My Behringer Xenyx 802 Problem 2008/05/20 21:58:56 (permalink)
    My mixer nightmares continue. I'm getting the all or nothing microphone levels again and I think that I have all the settings as discussed above. I've selected Left Sound Blaster Audigy for my input. I've panned the microphone to the left. The Preamp trim, Level 2, and Main Mix are all about 2 o'clock on Behringer, the mike switch is on, and my frustration level is about 120% tonight.

    I've discovered one new behavior that should be a clue to someone who understands MC. If the audio engine is on I get the all or nothing microphone level. I can't get any level in between. But when I turn off the audio engine I get absolutely no volume level on the microphone audio track.

    Any ideas? I thought maybe I could actually finish my first digital audio song tonight, but we are now at 30 hours of futility and counting.

    Steve

    #29
    sgaines44
    Max Output Level: -89 dBFS
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    RE: My Behringer Xenyx 802 Problem 2008/05/20 22:08:26 (permalink)
    Since I bought this mixer as an open box return have we reached the point yet that I should suspect it is defective and take it back for a replacement? It's more likely that I am the defect, but I don't want to spend 20 more hours working with a broken mixer.
    post edited by sgaines44 - 2008/05/20 22:29:16
    #30
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