My user name says it all

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terrible email db
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2012/10/09 21:05:44 (permalink)

My user name says it all

Yup, Stratman70 here-Frank L. User since CWPA 6......They say my email address does not exists in their database-so I enrolled again
I emailed CW but no response. I only emailed customer service, not tech support so I thought I would get an immediate response-well fairly quick anyway. Nada
Jeeezzz. Sorry to be so off topic but I really had an issue Sunday night and I know I could have asked here and gotten a really good answer.
Just venting-sorry
#1

7 Replies Related Threads
    Mr. torture
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    Re:My user name says it all 2012/10/09 21:10:38 (permalink)
    Give them a call, they react pretty quick that way.
    #2
    Bill Jackson [Cakewalk]
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    Re:My user name says it all 2012/10/09 21:23:08 (permalink)
    Sorry.  I don't understand the issue.  I can see your registrations and associated email addresses in our system.  Please PM me with details and I'll try to help.

    Bill Jackson
    Product Manager
    Cakewalk

    #3
    terrible email db
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    Re:My user name says it all 2012/10/09 22:15:31 (permalink)
    CW noreply sent me an email with a new password-it does "not" work-Not sure if this was bill jackson or cw CS. I did email Bill PM so I don't think it was a coincidence that I just received the email-This is really ridiculous. I won't bother you folks with this.
    pretty bummed after , what? 15 years........
    #4
    stratman70
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    Re:My user name says it all 2012/10/09 22:20:49 (permalink)
    OK-Bill got me straightened out. Glad I posted here.

     
     
    #5
    Bill Jackson [Cakewalk]
    Administrator
    • Total Posts : 519
    • Joined: 2007/07/11 16:44:27
    • Location: Boston, MA
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    Re:My user name says it all 2012/10/09 22:21:16 (permalink)
    I replied to your PM with a new password.  I was able to log in as you with that new password.  Please try again.

    Bill Jackson
    Product Manager
    Cakewalk

    #6
    Bill Jackson [Cakewalk]
    Administrator
    • Total Posts : 519
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    • Location: Boston, MA
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    Re:My user name says it all 2012/10/09 22:21:36 (permalink)
    stratman70


    OK-Bill got me straightened out. Glad I posted here.

    Great.  Glad I could help.

    Bill Jackson
    Product Manager
    Cakewalk

    #7
    stratman70
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    Re:My user name says it all 2012/10/09 22:24:00 (permalink)
    Bill Jackson [Cakewalk
    ]

    stratman70


    OK-Bill got me straightened out. Glad I posted here.

    Great.  Glad I could help.


    Thanks again Bill-Truly appreciated :-)

     
     
    #8
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