NO serial number for the VKFX AND NO BONUS GOBBLER

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Ham N Egz
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2013/11/08 15:16:50 (permalink)

NO serial number for the VKFX AND NO BONUS GOBBLER

I was an early adopter of X3 , wrote customer support about the free plug, they sent me a link to download the overloud plug, but guess what it needs a serial number...
 
so Ive sent several emails to them about the missing serial number...
 
 
just the sound of crickets.....
 
I appreciate the offers for gobblers extra space and the free plug, but Ive never received the code for the extra Gobbler NOR the SN for the VKFX..
 
oh well maybe I didnt need those things anyway ...

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#1

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    MachineClaw
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 15:22:38 (permalink)
    the bakers ran out of serial numbers and were diligently generating new ones.  they may have run out yet again.  no clue.
     
    I have both in my account - they are both at the very top of the account serial numbers, kinda separate from everything else.
     
    sorry your having a rough time.  I'm sure they will get it resolved though, they have been very diligent on working these things out lately.
    #2
    Ham N Egz
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 15:51:33 (permalink)
    yes I can understand the running out of serials, maybe thats why nothing is listed in my account..
     
    GOOD NEWS is a CW guy, PMed me and is looking into it..
     
    now hows that for customer service..
     
    pretty good I think
     

    Green Acres is the place to be
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    #3
    Andrew Rossa
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 15:57:15 (permalink)
    Yeah, I am looking into it.
    #4
    chuckebaby
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 16:05:41 (permalink)
     
    I could have easily done the same thing as you...
    it was in my inbox about 2 hours ago.
    got to give the boys time man.
    can you only imagine if everyone did this ?
     
    post edited by chuckebaby - 2013/11/08 16:13:59

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    #5
    Andrew Rossa
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 16:46:21 (permalink)
    We are looking into this right now. Definitely some weirdness going on but hopefully we can resolve it.
    #6
    Ham N Egz
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    Re: NO serial number for the VKFX AND NO BONUS GOBBLER 2013/11/08 18:14:32 (permalink)
    Andrew Rossa [Cakewalk]
    We are looking into this right now. Definitely some weirdness going on but hopefully we can resolve it.


    thanks Andrew I hope you can get it lined out for me



    Green Acres is the place to be
     I dont twitter, facebook, snapchat, instagram,linkedin,tumble,pinterest,flick, blah blah,lets have an old fashioned conversation!
     
    #7
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