pesuchow
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New Apollo Twin USB- Sonar Platinum
I'm having issues using the brand new UA Apollo Twin USB version and SONAR PLATINUM. I constantly get the message " audio engine has stopped unexpectedly" I then have to shut off SONAR and often have to restart the computer. I'm running a brand new computer just built with Windows 7 Professional 64 bit- I have 32 gigs of RAM and an I 7 3.2GHz. THIS THING SHOULD BE ROCKIN with no problem.
ANY IDEAS????
I'm also trying to figure out how to get Sonar to playback the sounds from my UA plugins while in "monitor mode" of the UA console- IT will only playback the raw audio unless I record directly in the Record mode of the UA
THANKS !!!!
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 04:27:46
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Hi, and welcome to this forum. Which version UAD software do you have? I had problems with UAD version 8, when in Win7. IRRC I used version 7.8 in Win 7. It could be worth a try.
All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 08:26:32
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☄ Helpfulby JonC 2016/04/08 12:11:21
A new computer system? Did you build it yourself or have a professional DAW builder? You can have the newest, fastest modern computer and it might not perform as well as a 7 year old quad core DAW, if it has not been fined tuned and optimized for the needs of real time audio processing. Have you disabled USB Power Management (all USB Root Hubs), from the "Device Manager"? Really important tweak for the Apollo Twin USB.  Check out this UA video about "Optimizing Windows for Audio" for more info on this and more: http://www.uaudio.com/blog/optimizing-windows-computer-for-audio/ Also check out post #27 from the UAD forum link below for tips on optimizing for real time audio processing . Do watch the linked video in the post about how various devices/drivers can have a detrimental affect on real time audio processing performance in a DAW and the reasoning for doing so. Several posters in the thread already found the solution to their crackling in audio playback after watching the video and doing a bit of trouble shooting. http://uadforum.com/support-troubleshooting/21696-apollo-twin-usb-crackling-my-monitors-3.html PS: you will probably get a lot more "focused" feedback on any Apollo/UAD issues directly from the UAD forum. If you have not already, check out the plethora of support information on the UA website: https://help.uaudio.com/hc/en-us/categories/201163633I installed my new Apollo Twin USB last weekend and have it is rocking on my 2 year old custom built DAW on Win 10 Pro x64 with all of the latest updates. Working solid with SPlat x64 (Newburyport). The latest SONAR update even fixed a reported bug that would crash SONAR when deleting multiple UAD plug-ins from the FX bin. So all is good now! Hope this helps, Billy Buck
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 08:53:32
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Zargg71
Hi, and welcome to this forum. Which version UAD software do you have? I had problems with UAD version 8, when in Win7. IRRC I used version 7.8 in Win 7. It could be worth a try.
All the best.
The Apollo Twin USB requires the very latest v8.5.2, which is specific to the Twin USB. Cheers, Billy Buck
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 08:59:56
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☄ Helpfulby TerraSin 2016/02/28 16:15:51
A new computer system? Did you build it yourself or have a professional DAW builder? You can have the newest, fastest modern computer and it might not perform as well as a 7 year old quad core DAW, if it has not been fined tuned and optimized for the needs of real time audio processing. Have you disabled USB Power Management (for all USB Root Hubs) from the "Device Manager"? Really important tweak for the Apollo Twin USB as you want 100% power, 100% of the time for real time audio processing Check out this UA video about "Optimizing Windows for Audio" for more info: http://www.uaudio.com/blo...ws-computer-for-audio/
post edited by Billy Buck - 2016/02/28 10:21:30
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 09:09:20
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☄ Helpfulby TerraSin 2016/02/28 16:15:55
If you have not already, check out the plethora of support information on the UA website: https://help.uaudio.com/hc/en-us/categories/201163633 I installed my new Apollo Twin USB last weekend and have it rocking on my 2 year old custom built DAW on Win 10 Pro x64 with all of the latest updates. Working solid with SPlat x64 (Newburyport). The latest SONAR update even fixed a reported bug that would crash SONAR when deleting multiple UAD plug-ins from the FX bin. So all is good in SPlat now! Cheers and hope this helps, Billy Buck
post edited by Billy Buck - 2016/02/28 11:47:51
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 09:12:35
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I will just say that I had nothing but crashes when using UAD 8.xx in Win7. Had to use (IIRC) 7.8 until I updated to Win 10. I have had no problems after updating.
All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 09:21:20
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Interesting, well v8.5.2 (which is the latest most up to date UAD version) is designed for the Twin USB on Windows v7 & v8.1 and works flawlessly in Win 10 Pro x64, as long as your system has been optimized and tweaked for real time audio processing, works fine in SPlat x64. I am also using (2) PCIe cards along with my Twin USB. Cheers, Billy Buck
post edited by Billy Buck - 2016/02/28 09:36:41
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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Billy Buck
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 11:08:16
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I do really like the new Apollo Console 2.0 for Windows. So many new features and improvements over the previous v1.0, like plug-in & preset management, FX chains, re-sizable console, independent UAD realtime processing per channel, etc. Being able to track/monitor UAD plug-ins in real time independent of the actual DAW buffer latency is crazy cool. In the screen capture, I am playing back a 44/24 SONAR project @ 1024 ASIO with a plethora of UAD/native plug-ins in the FX bins while also tracking/monitoring UAD plug-ins from the Apollo Console with no perceivable latency.  Cheers, Billy Buck
Win 10 Pro x64 | i7 4770k | ASUS Z87 Deluxe/Quad w/ TB 2.0 | 16GB Corsair RAM | Apollo Twin Duo USB | UAD Satellite Octo USB | UAD-2 Quad + UAD-2 Solo PCIe | SONAR Platinum x64 ∞ | REAPER 5 x64| TranzPort
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pesuchow
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 11:52:26
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THANKS SO MUCH BILLY - I have already done much of the windows optimization you mentioned. One thing HOW DO YOU get SONAR to see all the UAD plugins as you show in the screen shot? Everything is visible and loaded in the UAD CONSOLE, but when I look for UAD in SONAR efx or even scan the plugins in the UAD location it does not show up! Thus I can only record the sounds directly in. THANKS AGAIN
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 12:24:12
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IIRC UAD plugins are installed in Program Files/Steinberg/Vstplugins. You will need to add that location in Preferences (P), File, Vst Settings. All the best.
post edited by Zargg71 - 2016/02/28 12:38:48
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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TerraSin
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/28 16:01:33
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I get mine tomorrow. Stoked about it. Am still a bit put off by some of the hardware and monitoring issues they are having on their forums but I'll go back through every single setting before I hook it up to make sure everything is ready for it to be plugged in and used.
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pesuchow
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Re: New Apollo Twin USB- Sonar Platinum
2016/02/29 22:50:34
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Do you always have sonar set to 1024 /44.1 24 bit or do u use a faster setting while recording.? . I'm still getting crashes. When I try to export a project it doesn't have the UAD SOUNDS.
I'm also getting the message "one or more UAD PLUG-INS have been disabled the plugin was unable to load."
Wondering if I need to switch to Windows 10?
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Anderton
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Re: New Apollo Twin USB- Sonar Platinum
2016/03/01 22:01:39
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FWIW I held on to W7 for a long time because I didn't like W8 at all. I eventually switched over to Windows 10, and now I wish I'd done it sooner. I'm sure there must be problematic scenarios, but I haven't encountered any.
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972swone
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 07:11:32
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i everybody iam french and i want to know if i can buy this apollo twin usb i'm on win 10 64bits
with sonar platinium
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 08:03:54
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972swone
i everybody iam french and i want to know if i can buy this apollo twin usb i'm on win 10 64bits
with sonar platinium
Hi, Pascal. You should / will be able to use the Apollo Twin on your pc. I tried one briefly, before i bought my current audio interface. When / if you get it, make sure to update both firmware and software, and keep windows up to date. All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Jim Roseberry
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 10:27:08
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972swone
i everybody iam french and i want to know if i can buy this apollo twin usb i'm on win 10 64bits
with sonar platinium
The combination works fine. Avoid 3rd-party USB3 controllers. If you have a recent make Intel motherboard, use an Intel USB3 port.
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972swone
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 10:40:48
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thx for your reply zargg71 why you don't use the apollo twin ?
what is your soundcard ?
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 10:55:53
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972swone
thx for your reply zargg71 why you don't use the apollo twin ?
what is your soundcard ?
I borrowed one until my RME arrived. I needed extra inputs, and could not afford the Apollo 8 or 16.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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972swone
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 10:58:09
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Ok and you can tell me what's difference with ?
i can't decide me "Apollo twin " or Rme UFX
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 11:21:58
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With RME you get VERY stable drivers and low latency (I have not had a single problem with my RME in over a year). It also has Totalmix, which easily lets you route everything everywhere. And it has DSP reverb and compressor, which allows you to hear reverb or compression when tracking (it will not record those effects). The UFX has 4 preamps, and a lot of extra ins (analog, spdif and ADAT). The UA Apollo (IIRC) has two preamps, and less inputs / outputs, but you will have access to unison preamps, which can emulate other preamps (most of them will have to be bought). I have an UAD pcie card (and a UA LA 610mkII), so I can vouch for the quality from UA. It all comes down to what you need (input / output vise), want and can afford  I think you will be very happy either way, but I personally would recommend RME. Mostly because I have used it for a while, and would never change something that has been that stable, and sounds that good. Other may feel different about my statement. Best of luck.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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972swone
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 11:25:44
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stxx
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/05 23:49:35
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First, no comparison between appolo twin and RME UFX - Have both and the UFX has ton of I/O the Twin barely half the inputs and harldly no outputs. Unless you have the UAD console plugins to take advantage of the Unison Technology which is why I got the twin, UFX and Apollo twin not even in same ballpark. UFX IS AMAZING UNIT AND HAS TONS OF I/O options 30 in and 30 out PLUS direct USB recording too for safety. TWIN has at most 10 in and only a few out and NO DIGITAL OUTS! Only Analog. RME UFX HAS Optical Adat/Spdif and AES OUT besides 8 analog outs. Quality wise, RME and UA are both equal and top shelf
NOW FOR TWIN USB USERS! IF YOU DO NOT HAVE BUILT IN USB 3 INTO YOUR MOTHERBOARD, THERE ARE ONLY A COUPLE OF USB 3 ADAPTERS THAT WILL WORK. I HAVE ONE THAT DID NOT AND AFTER SEARCHING THE UAD SITE I FOUND INATECK KT 4005 AND THEN THE TWIN WORKED PERFECTLY! HOWEVER, I HAVE A LAPTOP AND A DOCKING STATION THAT ACCEPTS PCIE CARDS SO I WAS ABLE TO USE THAT! I HAVE A SIIG EXPRESS 34 COMING TOO AND WILL TEST THAT OUT BUT ITS NOT ONE OF THE ONES RECOMMENDED BY UA SO WE'LL SEE. IF YOU DON:T HAVE NATIVE USB 3, THAT EASILY COULD ACCOUNT FOR SOME AUDIO ENGINE ISSUES. BTW, BEFORE I GOT THE PROPER ADAPTER, THE APOLLO CONSOLE DID WORK BUT SONAR DID NOT GET ANY OF THE AUDIO .
Sonar Platinum, RME UFX, UAD 2, Waves, Soundtoys, Fronteir Alphatrack, X-Touch as Contl Srfc, , Console 1, Sweetwater Creation Station Quad Core Win 8.1, Mackie 824, KRK RP5, AKG 240 MKII, Samson C-Control, Sennheiser, Blue, AKG, RODE, UA, Grace, Focusrite, Audient, Midas, ART Song Portfolio: https://soundcloud.com/allen-lind/sets/oth-short
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Jim Roseberry
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 02:12:16
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972swone
Ok and you can tell me what's difference with ?
i can't decide me "Apollo twin " or Rme UFX
Huge difference in features... and in cost  Take stock of your current situation/goals... and let that determine your needs. The RME Fireface UFX offers lower round-trip latency than the Twin Duo USB. The UFX can go down to 4.3ms total round-trip latency at a 48-sample ASIO buffer size (44.1k). That's the best you'll find in any USB audio interface. Best part is that it's rock-solid at that 48-sample ASIO buffer size. As long as your machine can sustain the load, audio is completely clean. If you don't need the more extensive I/O from the UFX... and you want the ability to run UAD plugins (pre and post recording), then the Apollo Twin Duo USB is a good choice.
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Sanderxpander
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 04:36:47
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It seems to me the comparison, feature wise, should go between the RME UCX and the Apollo Twin. The UCX is very similar to the UFX but
1. Has only two preamps, not four
2. Has only one ADAT I/O, not two
3. Has no AES/EBU
4. Doesn't do direct to USB recording
Apart from those features the sound quality, Totalmix flexibility and performance is on par with the UFX. It's a lot cheaper though and feature wise more comparable to the Twin than the UFX is.
EDIT:
For the sake of full disclosure, I use a UCX and love it. Can only corroborate the comments about stability, sound quality, latency and flexibility.
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 05:45:00
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I have to agree with Sander. I have the Ucx myself, and love it.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Anderton
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 15:24:22
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And remember you need to use cables that are specified for use with USB 3.0.
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jimkleban
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 17:18:02
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Did UAD ever address the compatibility issues with WIN 10? I remember a user on the UAD forum stating that he had to roll back to an earlier version of UAD to get it to work with WIN 10.
This has kept me from upgrading my WIN 8.1 machine to WIN 10... would love to hear an update if there is one.
Thanks,
Jim
PS - OP, what do you have your latency set to? Too low and the audio engine will stop/stutter in SPLAT.
The Lamb Laid Down on MIDI www.lldom.com Studio Cat Custom i7 with Thunderbolt (wonderful system built and configured by our own Jim R) Apollo Duo (via TB) UAD Quad UAD Duo WIN 8.1 x64 with 32 GB Ram 4 SSD for programs and sample libraries Splat (latest version)
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 17:20:05
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The RME is both USB and Firewire, while the UA is USB only. I am using mine over USB with zero issues at low latency (2 - 5 ms) on quite large (in my book) projects. Best of luck to you on your purchase, and as said earlier, you will be happy either way
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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Zargg
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Re: New Apollo Twin USB- Sonar Platinum
2016/04/06 17:24:15
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jimkleban
Did UAD ever address the compatibility issues with WIN 10? I remember a user on the UAD forum stating that he had to roll back to an earlier version of UAD to get it to work with WIN 10.
This has kept me from upgrading my WIN 8.1 machine to WIN 10... would love to hear an update if there is one.
Thanks,
Jim
Hi. I am running the latest UAD software on my UAD2 pcie (solo) on Win10 X64 with no problems. When I was on Win7, I could not use the latest version (needed to go back to version 7.6 IIRC), but after Win10 all is well on my end. All the best.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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