Newest IE8 Install breaks Sonar 8?

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BlisteredPinkey
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/01 01:43:52 (permalink)
I just installed Vista Home Premium on a brand spankin new hard dirve, and did all of the updates, including SP1, a pile of security stuff, and IE8 was in there too. Loaded in Sonar 8 PE, and everything works great. No problems. I'm using ASO though. WDM has audio dropouts non stop for me. I have no iLok either.
#31
RTGraham
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/01 02:37:09 (permalink)

ORIGINAL: dontletmedrown

Yep, I know this doesn't happen on everyone's system, the point is that it does happen on MINE. Anyone got any ideas on how to solve it? If not I have no problem sticking with IE6 on this system. I won't be on the net much with this setup.


Are you running Waves plugins? In case you haven't tried it, you may want to install the updates, and then reinstall not just the iLok driver but the Waves plugins as well - in fact, do the Waves reinstall before the iLok reinstall. Windows Update didn't break *all* iLok-authorized software on my system - Melodyne still worked, but Waves would hang.

~~~~~~~~~~
Russell T. Graham
Keys, Vocals, Songwriting, Production
russell DOT graham AT rtgproductions DOT com
www DOT myspace DOT com SLASH russelltgraham
#32
Noel Borthwick [Cakewalk]
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 08:30:33 (permalink)
I doubt that this problem would have anything to do with WDM mode. Does this happen in X86 as well as X64?
If its an ILok issue its likely to be hanging during the VST scan process at SONAR startup. If so you can get up and running by turning off the scan VST's on startup option in Options | Global.
You can also turn this off in the registry if you cant get SONAR to launch.

Locate this key in the registry
HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer\Cakewalk VST

Set the DWORD value "ScanVSTOnStartup" to 0. If the value is not present you will need to create a new DWORD value with this same name and set it to 0. After this change on the next load SONAR will now scan for VST's .

Noel Borthwick
Senior Manager Audio Core, BandLab
My Blog, Twitter, BandLab Profile
#33
dontletmedrown
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 09:23:17 (permalink)

ORIGINAL: Noel Borthwick [Cakewalk]

I doubt that this problem would have anything to do with WDM mode. Does this happen in X86 as well as X64?
If its an ILok issue its likely to be hanging during the VST scan process at SONAR startup. If so you can get up and running by turning off the scan VST's on startup option in Options | Global.
You can also turn this off in the registry if you cant get SONAR to launch.

Locate this key in the registry
HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer\Cakewalk VST

Set the DWORD value "ScanVSTOnStartup" to 0. If the value is not present you will need to create a new DWORD value with this same name and set it to 0. After this change on the next load SONAR will now scan for VST's .


Yeah, I think that might be the problem. Every time I would restore, I noticed the VST scan would be enabled again even though I shut it off already. The registry edit sounds like a great idea. I'm using WinXP Pro SP3. Is that x86?

Things are working great at the moment (with IE6), but if I'm feeling sadistic, I'll give it another shot.

Thanks Noel.
#34
Qwerty69
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 09:48:54 (permalink)

ORIGINAL: dontletmedrown

I'm using WinXP Pro SP3. Is that x86?


Yes. There is no SP3 for WinXP x64.

Q.
#35
bitflipper
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 11:39:13 (permalink)
I doubt that this problem would have anything to do with WDM mode.

Noel, I suggested that possible connection because IE8 apparently includes a DirectX update. It was the only commonality I could think of between IE and SONAR.

Digidesign has confirmed a problem with IE8 and Pro Tools. Under XP, the symptom is PT hanging while initializing plugins, leaving protools.exe running as a phantom process that has to be manually killed. This sounds a lot like the issue described by the OP.


All else is in doubt, so this is the truth I cling to. 

My Stuff
#36
datadog
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 11:43:57 (permalink)

ORIGINAL: Noel Borthwick [Cakewalk]

I doubt that this problem would have anything to do with WDM mode. Does this happen in X86 as well as X64?
If its an ILok issue its likely to be hanging during the VST scan process at SONAR startup. If so you can get up and running by turning off the scan VST's on startup option in Options | Global.
You can also turn this off in the registry if you cant get SONAR to launch.

Locate this key in the registry
HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer\Cakewalk VST

Set the DWORD value "ScanVSTOnStartup" to 0. If the value is not present you will need to create a new DWORD value with this same name and set it to 0. After this change on the next load SONAR will now scan for VST's .



I had updated to IE8 and at first everything seemed OK. Yesterday I opened a project in Sonar 8.31 that had Waves V5 and Antares plugs on iLok and Sonar hung on opening the project. I always turn off the VST scan on startup in Sonar so my system didn't hang because of that.
The first thing I did was uninstall IE8 and reverted to IE7. The problem still occurred. Next, I uninstalled all iLok plugs on my system- Waves V5 & SSL Bundle, Antares, iZotope; reinstalled the Pace iLok client and driver (they were the latest) and reinstalled all iLok plugins. I did not touch the Sonar install at all. Everything is now working well again.
It seems to me that what was broke on my system was related to IE8 and iLok. I don't know if Sonar was a factor or not. I had no problems at all with my system until I updated to IE8 and opened a project with iLok plugs. Whether or not the Waves V5 plugs were at fault I don't know. Sonar did work fine with projects that had no iLok plugs with IE8 installed.
Maybe we're on to something...

datadog
http://www.518music.com

i7 920, Gigabyte GA-EX58-UD3R, Mushkin DDR3 1600, ATI Radeon HD 5450, RME Fireface UFX, UAD2's, Windows7 x64, Sonar X3C x64, Reaper 4 x64, Studio One Pro V2.61 x64, NI Komplete 6, Waves v9 Gold, SSL Bundle x64.
#37
datadog
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 12:11:11 (permalink)

ORIGINAL: bitflipper

I doubt that this problem would have anything to do with WDM mode.

Noel, I suggested that possible connection because IE8 apparently includes a DirectX update. It was the only commonality I could think of between IE and SONAR.

Digidesign has confirmed a problem with IE8 and Pro Tools. Under XP, the symptom is PT hanging while initializing plugins, leaving protools.exe running as a phantom process that has to be manually killed. This sounds a lot like the issue described by the OP.


Bitflipper, this makes a lot of sense and to further add to my previous post, I'm using WDM drivers in Sonar and my Waves V5 Plugs on iLok are the Direct X versions.

datadog
http://www.518music.com

i7 920, Gigabyte GA-EX58-UD3R, Mushkin DDR3 1600, ATI Radeon HD 5450, RME Fireface UFX, UAD2's, Windows7 x64, Sonar X3C x64, Reaper 4 x64, Studio One Pro V2.61 x64, NI Komplete 6, Waves v9 Gold, SSL Bundle x64.
#38
dontletmedrown
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 20:36:57 (permalink)
Found this thread too.
post edited by dontletmedrown - 2009/06/03 20:46:43
#39
bitflipper
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 23:07:07 (permalink)
datadog, see if your problem goes away when you switch to ASIO. If it doesn't, then it probably has nothing to do with WDM/DirectX, as Noel suggested. If it does, though, that might reinforce the DirectX connection.


All else is in doubt, so this is the truth I cling to. 

My Stuff
#40
dontletmedrown
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/03 23:30:16 (permalink)
ASIO here
#41
bitman
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 01:00:08 (permalink)
I turn off automatic corupdates.
If if aint broke, why fix it.

Xp sp2, IE6, Seamonkey. Sornar 8.2.1 or whatever is was.
#42
datadog
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 03:13:32 (permalink)

ORIGINAL: bitflipper

datadog, see if your problem goes away when you switch to ASIO. If it doesn't, then it probably has nothing to do with WDM/DirectX, as Noel suggested. If it does, though, that might reinforce the DirectX connection.


Bitflipper,

The hanging problem happens with either WDM or ASIO drivers, but I have been able to consistently reproduce the issue under the following circumstances.

Reading RT Graham's post #27 in this thread, he stated his system hung opening a project from the Quick Start menu in Sonar with Waves Plugins. He hit the nail on the head! This same scenario happens on my system with IE8 installed. So here's the situation:

IE8 + Quick Start Menu + iLok with Waves V5 (Direct X) plugs= Hanging consistently
IE8 + Quick Start Menu + iLok without Waves V5 plugs= OK (Other iLok plugs- Antares & iZotope open fine.)

IE8 + iLok with Waves V5 plugs= Ok if project is opened from the File menu in Sonar (but not the recently opened list)

Restoring an image file with IE7 before updating to IE8 there are no problems opening projects from the Quick Start Menu with iLok and Waves plugs.

So what is the issue with Sonar's Quick Start Menu? I recall a few years back with Sonar 5, I had issues with the Quick Start Menu causing hanging and Cakewalk's suggestion was to disable it in the registry. I also had Waves V4 Direct X plugs on my system back then but not on iLok but Challenge Response. I never did find out what was causing the problem but with all the Microsoft Updates and Sonar 6, the problem disappeared.

So maybe there's a common link between the Direct X fix in IE8, Waves Direct X Plugs and Sonar's Quick Start Menu causing the problem. My Frontier Dakota / Montana ADAT interface was also in use then and still today with no problems in between.

I hope this helps others pinpoint the problems they're having with IE8 until a fix is issued. For right now, axe IE8 or disable the Quick Start Menu. Maybe Noel can comment on this...

datadog
http://www.518music.com

i7 920, Gigabyte GA-EX58-UD3R, Mushkin DDR3 1600, ATI Radeon HD 5450, RME Fireface UFX, UAD2's, Windows7 x64, Sonar X3C x64, Reaper 4 x64, Studio One Pro V2.61 x64, NI Komplete 6, Waves v9 Gold, SSL Bundle x64.
#43
Noel Borthwick [Cakewalk]
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 08:02:09 (permalink)
Does the hang go away if you open the same project from quick start with the shift key held down and skip loading plugins?
That at least isolates it to whether its related to the plugins in the project.

There is nothing really special about the quick start menu, but I do recall some years ago there was an issue where some MFC calls were mysteriously failing from there - I don't remember the symptom being a hang though. I wonder if IE8 changed some common files (perhaps the Visual C redistributable files that SONAR relies on) that introduced this issue.
Try and narrow it down to whether its related to certain plugins in the project by skipping plugins selectively on load in safe mode.

I doubt DirectX would have anything to do with it since most of the DX plugin code is encapsulated inside SONAR itself and we dont rely on the DX engine for much other than Video playback. Also DX and WDM are completely unrelated since WDM has nothing to do with DX support.

Noel Borthwick
Senior Manager Audio Core, BandLab
My Blog, Twitter, BandLab Profile
#44
datadog
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 13:44:08 (permalink)
Noel,

Thanks for getting involved in this. I've narrowed the issue down more specifically. It's a bit confusing, so I'll try to be as clear as I can.

Installed on my system are IE8 and all current Microsoft updates, Sonar 8.3.1, iLok with Waves V5 DX plugs, Antares Auto Tune 5.09 VST, AVOX Throat 1.13 VST, iZotope Ozone 3.15 VST, Spectron 1.14 VST, Trash 1.14 VST. The rest of my setup is in my signature.

The projects ONLY hang under the following conditions:
Using the "Open A Recent Project" applet from the Quick Start Menu and/or any recent projects listed in the "File" Menu from within Sonar IF ANY of the following iLok Plugs are in the project: Any Waves V5, AVOX Throat VST.

I can open these projects successfully using the Quick Start Menu "Open A Project" or the File Menu "Open" applets, so not all of the Quick Start acts weird, just the recent files portion in both File Menu sections.

All other plugins on the iLok and all UAD, Voxengo, Sonitus and other plugs in my projects seem to open fine with IE8. Again, none of this happens with IE7.

Hope this helps.






datadog
http://www.518music.com

i7 920, Gigabyte GA-EX58-UD3R, Mushkin DDR3 1600, ATI Radeon HD 5450, RME Fireface UFX, UAD2's, Windows7 x64, Sonar X3C x64, Reaper 4 x64, Studio One Pro V2.61 x64, NI Komplete 6, Waves v9 Gold, SSL Bundle x64.
#45
AJ_0000
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 15:48:44 (permalink)
I don't know about XP, but I can tell that on Vista, the current version of IE8 causes a major problem with the sidebar. It breaks the gadgets and causes CPU to spike up to 60%. I had to uninstall it.
#46
crash_3210
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/04 20:56:30 (permalink)
i have SONAR 8.3.1 and PT 7 M-Powered too, and EVERYONE "knows" - even Digidesign - that IE8 BREAKS PT 7 M-Powered... they officially tell u at the forums to remove it or don't install it in the first place.... they admit the conflict but no solution....
with PT, u just launch it and nothing happens , no PT .... and u can wait for days and guess what ?? nothing will happen either... as if it's not there - i mean PT
#47
RTGraham
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RE: Newest IE8 Install breaks Sonar 8? 2009/06/05 16:36:27 (permalink)

ORIGINAL: datadog
Reading RT Graham's post #27 in this thread, he stated his system hung opening a project from the Quick Start menu in Sonar with Waves Plugins. He hit the nail on the head! This same scenario happens on my system with IE8 installed. So here's the situation:


Glad that turned out to be helpful. I discovered it completely by accident.

~~~~~~~~~~
Russell T. Graham
Keys, Vocals, Songwriting, Production
russell DOT graham AT rtgproductions DOT com
www DOT myspace DOT com SLASH russelltgraham
#48
Anderton
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/10 02:33:55 (permalink)
WAVES officially acknowledges that IE8 won't work with V5 plug-ins when running Windows XP: http://www.wavesupport.net/Content.aspx?id=4006

They say either upgrade to V6, or uninstall IE8. I also found that the URS plug-ins (excellent stuff, btw) has the same problem.

Once I uninstalled IE8, all was well.
#49
Klos Studios
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/10 10:56:51 (permalink)
On a somewhat related note, I've also encountered an IE8 problem.
My audio machines don't touch the internet, but I have a separate
box for printing, Internet etc.
Yesterday my scanner software was not working as it should.
Being aware of this thread, on the off chance I uninstalled IE8.
Scanner software works back to normal again.
YMMV but I'm keeping IE8 off that system...

Computers....
#50
Jonbouy
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/10 23:19:51 (permalink)
IE8 definitely does break some windows functionality which could well impact on Sonar users.

Whilst I've not had an issue with 7PE there are a couple of apps that are broken directly as a result of the IE8 'update' which have forced me to uninstall it.

One of these is my DSL modem configuration app which stops working saying it can't load newdev.dll followed by a message saying I need Admin priveledges to use the app. This is the only thing that gives a clue to in some way as to where and why IE8 is being the culprit as when I uninstall IE8 the problem doesn't exist and everything works as before.

I'm using XP Pro SP3 so I have to revert back to IE6 which I don't recommend anybody connects to the internet with (unless you like cleaning up after a browser hijack) so for the time being if you find you have to uninstall IE8 make sure you have Firefox installed before you venture out online.

But I can confirm that IE8 definitely does break some XP SP3 functionality so if you find you are suddenly having problems with your Sonar install (or anything else for that matter) it would be wise to try looking at uninstalling IE8 before trying anything else. As like the OP I just spent several hours doing a repair install of XP just because of the stupid MS web browser.

Ironically the only reason I bothered to upgrade the browser was so I can get on the Windows Update site as I use FF for anything else.
post edited by Jonbouy - 2009/07/10 23:46:02

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In the meantime we should all go shopping to console ourselves" - Banksy
#51
shhh...
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 00:03:04 (permalink)
Okay guys,

I'm running Sonar 8 Producer on a desktop optimised as a D.A.W.

I've had a major issue with my M-Audio i/o interface. It uninstalls inself randomly. I have to reinstall it at least once a week.

Also, Sonar playsback tracks fine, but there is a drag on the screen. The measure moves slow and stops.

I also run Internet Explorer 8 on a Vita 64 bit. I'll trouble shoot this over the weekend and see what comes of it.

I have no idea what I am doing.
#52
syntheticpop
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 01:15:45 (permalink)
what is iLok? so is a problem that you have when you're using IE8 and Sonar simultaneously or just having a problem after installing IE8? The problem probably is linked to DirectX since bitFlipper pointed out that DirectX is used with Sonar. But it doesn't make sense when some people are using IE8 and Sonar 8 with no problems.

it might be a plugin issue. try re-installing some of your IE plugins like ActiveX. ActiveX uses the DirectX engine I believe. www.adobe.com

also try to download and save a copy of IE8 then install it with your internet disabled, so that IE8 will not search for updates while it is installing.

another thing to try is download TuneUp Utilities at www.tune-up.com Use their 1-Click Maintenance to find problems in the registry. There's also an abundance of maintenance tweaks that you can perform using this program.

#53
dontletmedrown
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 10:38:15 (permalink)
I installed Firefox last night and it seems to be working great. Looks like I've got no need for IE8 anymore.
#54
John
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 11:11:28 (permalink)
Not that it matters much but I have IE8 on my Vista SP 2 32 bit system and I have no problems. I do use Firefox though.

Best
John
#55
bitflipper
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 12:13:47 (permalink)
The reason some people experience the problem and others do not is that the hang apparently occurs during plugin initialization. It's probably not SONAR itself that's getting stuck, but rather one or more plugins. We know, for example, that Waves plugins are susceptible, although they've worked around it in the newest version of Waves.


All else is in doubt, so this is the truth I cling to. 

My Stuff
#56
John
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RE: Newest IE8 Install breaks Sonar 8? 2009/07/11 15:29:53 (permalink)
Ah, I see. I knew I did the right thing in not buying Waves stuff.

Best
John
#57
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