No Audio Output since upgrading to X3 ... Help !!!

polyphonix
Hi all ... I have MIDI audio coming from my Yamaha Motif 8 into the sound card but no audio from any real time tracks that I have previously recorded on X2 ... meters are showing input and output but no sound ... tried to change preferences but nothing is working ... I am using an E-MU1616m sound card ... I have also upgraded from Win 8 64bit to Win 8.1 64bit ... I am using Sonar X3b Producer.
 
Thanks in advance,
Glenn

Inside of SONAR, make sure that your inputs are set correctly. If you are not getting any sound after record enabling your tracks then you might just need to make sure you actually have those tracks assigned to your sound card.

Hi polyphonix,
 
Sorry to hear you are having an issue. I think the quickest solution here might be to give our tech support a call and have them help you out. It's probably the quickest way to resolve it since it's likely just a settings or set-up issue.

I've had this happen and it turned out to be the Concrete Limiter on my master buss. Check yours and switch the Concrete Limiter off (if you have it on there).

Reconfigured to defaults ... same ... routed to physical output on E-MU1616m ... same ... I have meter action on input and output but no sound ... and again the MIDI files from the Motif are playing back audio ... no problem ... just weird ...

polyphonix
Reconfigured to defaults ... same ... routed to physical output on E-MU1616m ... same ... I have meter action on input and output but no sound ... and again the MIDI files from the Motif are playing back audio ... no problem ... just weird ...

So you're saying audio from both the Motif being echoed by audio tracks in SONAR and audio from recorded tracks is visible in Patchmix meters but only the Motif audio is audible? I don't see how that could be possible. I have to think the Motif audio is being direct-monitored, which it will be unless those input channels are muted in Patchmix. Are they muted? And if Patchmix is showing signal from the recorded tracks, and you're not hearing it, that has to be a routing/hardware/firmware/driver issue with the 1616m.
 
I'm inclined to suspect something is going on with the Win8 drivers from E-MU; are they beta?. All in all, it seems you have a marginally supportable environment with Win8 running on an XP-spec machine, and possibly beta interface drivers.
 
Was X2 ever working with Win8 on this machine or is it still installed and working?

Win 8?...not sure but have you tried (If it exists in win 8) the speaker icon on the lower right hand side of the screen? (win 7) to open this up, and check to see the levels and or mutes....Cause I did a update, which lowered the volumes in win 7 , and also had mystery Mutes happen .
 
Hope something helps....I do not use win 8, so I have no idea of how the speaker or audio device manager works now...But if it is the same...check it out.
 
Sir Les

Do you have a mixer applet for E-mu1616m?... I was using a M-audio 1814 and had similar issues, when I opened up the M-audio mixer, I had to re-select the output monitor button and set it to 1 and 2,  seems It needed to be reselected...As something changed that aswell mysteriously.
Took forever to figure it out.
 
Not sure if that helps..or something posted up helps..soon...
 
Sir Les

Are all the files you are trying to play back midi files?

here is another thing you may of thought of already...But out of chance..in device manager, select the speaker app and make your e-mu1616m your default music device....And see what happens.

Yes, did that after resetting defaults the E-MU1616m is still listed as such ...   thanks

Yes, everything else ... media player etc. including playing back wav and mp3 files from my Sony Sound Forge etc. is working fine ... frustrating ...

brundlefly
Are audio tracks routed to a Master bus that goes to Main Outs? Is there signal on Main Outs in the Console view? (you might have to drag the divider at the right-hand end to see them).
 
Also, I'm still a little unclear on where these MIDI tracks reside, and what the sound source is. Hardware Motif keyboard synth playing internal MIDI tracks with output echoed through SONAR or MIDI in SONAR driving the Motif or MIDI in SONAR driving a soft synth or Motif  direct-monitored through Patchmix or...?
 
It's really difficult to troubleshoot this kind of thing remotely without very specific routing and Sonar and Patchmix routing details. Maybe a screenshot of Patchmix would help.
 
 

 
Motif is playing back MIDI files to and from Sonar and is plugged L and R into back of E-MU1616m ... I took snapshots of default input and output settings on Patchmix but can't upload them here ... and yes, I have the Console view expanded ...

Got it ... finally ... in my case it is Sonar X3 Master Bus Output = E-MU ASIO ASIO Out 15 ... Thanks to all who helped me on this ...  Glenn