Helpful ReplyNo kits with Addictive Drums 2 ?

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Wouter Schijns
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2014/12/06 16:05:24 (permalink)

No kits with Addictive Drums 2 ?

Have just the Fairfax pieces and not the 3 studio kits (prog,pop & rock) I'd expected...
Just checking if anyone did get 3 free kits with Sonar X3....thanks 
#1
FidelityMusic
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Re: No kits with Addictive Drums 2 ? 2014/12/06 16:26:17 (permalink)
Did you download the XLN Online Installer? Rock, Pop, and Prog should all be available to install.
#2
Wouter Schijns
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Re: No kits with Addictive Drums 2 ? 2014/12/06 16:48:17 (permalink)
thanks FidelityMusic, yes and checked it ran that again, all shows ok and rescanned Sonar VST's but still no kits.
maybe I need to ask XLN about it..
#3
200bpm
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Re: No kits with Addictive Drums 2 ? 2014/12/06 20:13:30 (permalink)
Hmm. .. you should get the three kits.  I don't remember if I had to do anything special.  Just be patient and you will get it sorted.

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#4
heydan
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Re: No kits with Addictive Drums 2 ? 2014/12/07 00:04:20 (permalink) ☄ Helpfulby Wouter Schijns 2014/12/10 17:55:28
Hey Wouter,
Sounds like you are in same boat I was in after upgrading to X3e Producer (assuming these same conditions-
1. Previously owned/installed AD1 which was working before upgrade,
2. AD2 would only play 4 kit pieces from a demo version of Fairfax Vol 1 preset included in the upgrade,
3. All other presets were demo only).
I played with the AD2 installer for awhile, verifying my XLN acct, etc.  I finally emailed the XLN people about the problem to which they replied that for some reason they needed to manually change a setting in my account for the before-mentioned kit packs from AD1 to be enabled in AD2.  One or two others on the forum have stated they have had same problem with XLN needing to give personal attention to the situation also.  Hope this helps.
Best, HeyDan 

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#5
chuckywalk
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Re: No kits with Addictive Drums 2 ? 2014/12/07 00:31:58 (permalink)
Heydan,
I too am in a similar situation.  I bought the upgrade to X3 Producer a week ago and it's supposed to come with AD1 with a free upgrade to AD2, so I installed AD1 which worked fine, but I only have AD2 with no kits except the Fairfax vol1 "demo". I also emailed XLN support about 3 days ago but they haven't replied to me yet. Could you tell me how long it took them to reply to you and which emailed you used to contact them? Thanks :)
 
Chuck
#6
chuckywalk
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Re: No kits with Addictive Drums 2 ? 2014/12/07 15:25:14 (permalink) ☄ Helpfulby Wouter Schijns 2014/12/10 17:55:39
Just a small update. XLN support finally got back to me today (after 4 days) and told me they modified my account so I can now have access to the basic AD2 kits (Pop, Prog & Rock) so if anyone else is having problems, email them and give them a few days to respond, they're quite busy in December. 
 
Chuck
#7
Wouter Schijns
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Re: No kits with Addictive Drums 2 ? 2014/12/10 18:06:03 (permalink)
thans Heydan, Chuck
#8
THambrecht
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Re: No kits with Addictive Drums 2 ? 2014/12/11 14:38:07 (permalink)
The same Problem.
After installing Addictive Drums 1, I updatet immediately to Version 2.
There was not a single drumkit.
I have therefore bought three kits (Trio Bundle) and I got 5 (instead 3) kits. I was very surprised.
But no Studio (prog, pop & rock).
Today I wanted to buy the Studio Rock kit, but I coud not. XLN says I already have this kit - but I don't see it and I don't have it.
I wrote an email to the support. But I still have no answer.
Very strange.

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#9
BENT
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Re: No kits with Addictive Drums 2 ? 2014/12/11 16:43:40 (permalink)
I just installed Addictive Drums 1, and updated the next day to Version 2.
I got the 3 studio kits (prog,pop & rock) plus the Session Percussion that I ordered with it.
 
Also I got an email today from XLN stating 50% of adpaks till this coming sunday

I have empirical evidence this is true... (Bender told me!) 
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#10
Paul P
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Re: No kits with Addictive Drums 2 ? 2014/12/12 21:53:58 (permalink)
THambrecht
I wrote an email to the support. But I still have no answer.




They'll fix it I'm sure.  I also got into a bind when I bought a midi pack before updating to AD2.  The AD1 kits weren't converted when I did.  XLN were quick and helpful.
 

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#11
heydan
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Re: No kits with Addictive Drums 2 ? 2014/12/20 17:51:37 (permalink)
Been out of town for a few days.
Wouter Schijns
thans Heydan, Chuck


You're most welcome Wouter.
"Could you tell me how long it took them to reply to you"-chuckywalk.
Took about 5 days as I recall.  No big deal for me.  Glad to hear AD2 is working for both of you now.  I am personally really enjoying the sound these kits provide.
Best, HeyDan 

Win 10x64, GigabyteGA-990FXA-UD5, AMD 4.0 Ghz 8core,32G DDR3, Geforce GT630/dual mons, 750G+1T/7200rpm HD, 650WPS, 
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#12
Paul P
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Re: No kits with Addictive Drums 2 ? 2014/12/20 23:26:29 (permalink)
heydan
Took about 5 days as I recall.



Five days seems like a long time to me, even in this season of sales.  When I had my issues, they got back to me within a couple of hours.
That was back in October though.
 

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#13
Wouter Schijns
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Re: No kits with Addictive Drums 2 ? 2014/12/21 17:19:52 (permalink)
thanks guys.
XLN won't give me the 3 free kits despite several emails.
XLN say I won't get AD2 (I do have it..) because I got AD1 with Sonar, long story back and forth emails...I explained I got AD1 with X2 and then AD2 with X3.
Anyway, I found those 3 AD2 kits are the exact same as the free kits in AD1...
 
I asked XLN if the new AD2 audio engine is better (lower latency) than AD1.....if not I'll stay with AD1.
 
Might not be able to reply here as lot of times I can't login (Cakewalk internet down in Netherlands).
#14
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