No more support for the V-Studio?

Hi!

I just noticed Cakewalk do not provide technical assistance for the VS-700.  Or at least I can't find how to send a querry to our beloved Ryan!

Have I missed something?

Here is my question just in case:

When I play with the fantom with my A500s midi controller connected in usb:

1. The latency follow the setting of the audio driver.  I mean if the VS700R is set to max, I experience max latency before hearing the Fantom sound just like a plugin, so no "the fantom is hardware so no latency" advantages.

2. Even with input echo set to off, I still hear the Fantom through Sonar. With latency.

There is obiviously something about basic latency knowledge that I don't get, or there is something wrong.

Thanks for any advice!

Mmmm ok. Do you hook your controller via USB or with a midi cable in the VS700R?

I'm aware of the support page but there's no way to contact support concerning cakewalk hardware via email. The only choices availible are software.

Of course with lower latency setting I hear the sound faster but recently I wanted to track a live Fantom track with a ton of plugins on other tracks so I had  to increase latency to avoid crackles. But, doing so increased the latency of the Fantom as well, which made it unplayable.

I know I can freeze tracks but that don't tell me why I get latency with the Fantom.

As with direct input echo, if I want to hear the track through the direct mixer only (no Sonar processing-ressources eating) I should be able to do that no?

If a Cakewalk rep come by I would appreciate some advice please.

Thanks!

The V700C hooks to the V700R via a special cable that comes with the set when you purchase the set. The V700C does not hook up via USB or Midi to the V700R. You can hook up the V700C via USB to your computer when you are using it without the V700R. There are no conventional Midi ports on the V700C.

Ok thanks Stratrat, I'll give a shot with the controller straght to midi in the vs R.  

I wished to avoid this cause USB provide power so a midi and an adaptor is more clumbsy but if it drive the Fantom directly I'll consider it.

I will remove the USB cable cause it look like it override the midi connection when both are used... not shure about that but I've tried that option already.

Thanks Craig but by "controller" I was reffering to my A500s controller by cakewalk.  I think you have a PCR800 by Edirol which is similar to the A800pro? Am I right? If so, do you use the USB or a straight midi cable to hook it to your DAW?

Thanks!

ok thanks, I'll try to figure which option is the best for me.

That's odd EDS. What OS and bit resolution were you using? Did you manually adjust the latency? Mine runs at about 4.6 ms. I take you had the latest drivers for your OS and controller?