No playback on sonar x3

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Pavlos10
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2014/02/06 17:04:46 (permalink)

No playback on sonar x3

Hi this is my first post
have a saffire 6 usb interface & win 7 64bit not had any problems with midi, but the audio is intermittent in that sometimes I can record & playback guitar/vocals fine but then the next time I switch on the computer I can neither record or playback previously recorded audio, in neither case do the meters move. I checked my hardware & driver settings with technical support & these were ok
I suspect a driver problem but why should it work sometimes. I could tear my hair out if I had any. All help would be appreciated
#1

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    robert_e_bone
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    Re: No playback on sonar x3 2014/02/06 17:55:12 (permalink)
    By any chance are you using the default Windows behavior with regard to your USB ports?  I ask, because Windows will after some period of time disable inactive USB devices.
     
    You can check this by going to Control Panel\Hardware and Sound\Power Options, then select the High Performance plan, and then click on Change plan settings.  
     
    Once in the Change Plan Settings dialog window, set it to Never put computer to sleep, then click on Change advanced plan settings.
     
    In the Power Options dialog box, expand the USB Settings, and also expand USB Selective Suspend, and set it to Disabled.
     
    While you are in the advanced settings dialog box, I also recommend you look for and expand (if you have it), Processor Power Management, and then expand Minimum Processor State and set it to 100%.
     
    Make sure you save your changes as you back your way out of it all.
     
    The above changes will tell Windows to run your CPU at maximum all the time, and will also prevent Windows from arbitrarily disconnecting any USB-connected devices, such as midi controllers and audio interfaces.
     
    Also, sometimes Sonar does not wake up well, so it is best to not let your computer go to sleep when running Sonar.
     
    Lastly, if you have any 'green' hard drives, this can really gum up the works too, for some reason.
     
    Anyways, I cannot say if any of the above is what is causing your current issues, but is easy enough to check, and the above settings are in my opinion good to have set anyway.
     
    Please consider applying the above changes, then post back with an update on your issues after the changes.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #2
    robert_e_bone
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    Re: No playback on sonar x3 2014/02/06 17:58:06 (permalink)
    Can you please also post your system specs?  Lots of folks add them to their forum profile's Signature - like at the bottom of my posts.
     
    That helps us understand your system, and makes it both easier and quicker for us to help you when you have problems.
     
    If you click on User Control Panel up at the top right of the page, you can then click on Signature on the left side to bring up where you can enter your specs.  Make sure you check the box to tell the forum software to include your signature on all of your posts, or we will never see them.
     
    Thanks, and welcome to the forum.
     
    Bob Bone
     
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #3
    Pavlos10
    Max Output Level: -90 dBFS
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    Re: No playback on sonar x3 2014/02/07 10:47:32 (permalink)
    Thanks Bob for the reply, I did everything you said, then unplugged & re plugged in the interface and everything is working fine, hopefully it will stay like that.
    Thank you once again for your help, I will also post my system spec's 
     
    Paul Carroll
    #4
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