Grumbleweed_
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No serial numbers for new toy(s)?
I always hoped I wouldn't have to create a post like this but am I the only person in Sonarland to buy the Concrete Limiter (yesterday) and not received any form of serial numbers? Slighty frustrated  . Grum.
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Cactus Music
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Re: No serial numbers for new toy(s)?
2014/05/24 15:43:12
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Hey, quit your grumbling! It was a good move to post this here as often the Cakewalk people will see your post and sort it out for you. They did for me and I've seen others too. But , it is the weekend ya know.
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scook
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Re: No serial numbers for new toy(s)?
2014/05/24 15:47:05
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email customer support and/or PM one of the staff
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kb420
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Re: No serial numbers for new toy(s)?
2014/05/24 15:55:28
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If you call them, they will send your numbers immediately. I know they aren't open today, but that's the best solution. I got the CA-2A 2.0 Leveler and the ProChannel PC4K S-Type Channel Compressor a few weeks ago, and they still haven't updated those numbers to my store account.
"Now, excuse me while I jump into my Jaguar; I need to board my private jet for the usual weekend trip to my mansion on the Big Island. I think Trixie, Crystal, and Heather are already there...must not keep them waiting in the hot tub!" -Craig Anderton-
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mixmkr
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Re: No serial numbers for new toy(s)?
2014/05/24 16:02:08
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wow and bummer is all I can say. just to let you know they do have good service [with some], as I've ALWAYS got my ser and reg numbers in just a couple of minutes after purchase. I bought two items Friday and received them instantly.
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Grumbleweed_
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Re: No serial numbers for new toy(s)?
2014/05/24 16:09:59
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I believe Calkwalk are in hibernation until Tuesday as there's public holiday in the States (there's one in the UK as well) so I suppose I'll use the email support system and live life without Limitations until I have my Limiter.
I do find it hard to believe that the system isn't automated though - I've never had any bother before.
Grum.
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ampfixer
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Re: No serial numbers for new toy(s)?
2014/05/24 16:14:05
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I got hit with the same thing yesterday. Transaction went through pay pal but nothing from Cake. Until they return on Tuesday I guess I'm the proud owner of the phantom concrete limiter.
Who starts a big sale at the start of a long holiday weekend?
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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scook
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Re: No serial numbers for new toy(s)?
2014/05/24 16:18:39
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ampfixer
Who starts a big sale at the start of a long holiday weekend?
Most every retailer in the US.
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Grumbleweed_
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Re: No serial numbers for new toy(s)?
2014/05/24 16:23:44
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ampfixer
I got hit with the same thing yesterday. Transaction went through pay pal but nothing from Cake. Until they return on Tuesday I guess I'm the proud owner of the phantom concrete limiter.
Who starts a big sale at the start of a long holiday weekend?
Sorry you are in the same boat but at least I'm not the only one  . Grum.
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Thatsastrat
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Re: No serial numbers for new toy(s)?
2014/05/25 12:15:39
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I just wanted to add that I Purchased on Saturday 24th and all went well. I got the order number right away, then an e-mail, with the e-mail stating to wait 45 minutes and check for the ser and reg numbers. I checked back and all were there.
Sonar Platimum, Win10 32bit, Quad Q6600,4G DDR2 Ram, BCF2000, Lexicon Lambda interface,Tascam US 1800, WD 500 GB HD, M-Audio AV40 Monitors, Line 6 DI Gold, Guitar Rig 5 Pro, hand full of guitars, Kawia PH50 Keyboard,Digitech GNX3 http://www.soundclick.com/thatsastrat/%3C/a%3E http://www.myspace.com/thatsastrat/music
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Grumbleweed_
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Re: No serial numbers for new toy(s)?
2014/05/25 15:39:11
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Thatsastrat
I just wanted to add that I Purchased on Saturday 24th and all went well. I got the order number right away, then an e-mail, with the e-mail stating to wait 45 minutes and check for the ser and reg numbers. I checked back and all were there.
Sucks to be me. Maybe it's something to do with me buying with PayPal? I don't usually (on this site) and I've not had a problem before. Though the CL shows in my list of software and their serial/reg numbers it doesn't feature in the other list of purchase details/dates. Grum.
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gcolbert
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Re: No serial numbers for new toy(s)?
2014/05/25 20:06:40
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Did you check the SPAM folder of your inbox?
Glen
Platinum / VS-100 / 12 GB RAM / Win 10 Pro / AMD A8 / MP Touch MonitorsPlatinum / on-board audio / 4 GB RAM /Win 10 Pro / HP dm4 Laptop / stuffTHpfft!
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Grumbleweed_
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Re: No serial numbers for new toy(s)?
2014/05/27 06:07:13
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Yay! I have codes in my account. Lesson learnt: don't use PayPal just before an American holiday  . Grum.
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Grumbleweed_
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Re: No serial numbers for new toy(s)?
2014/05/27 06:07:22
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This was a double post but I'll change this one to say thanks for the nice email from Cakewalk Support  . Grum.
post edited by grumbleweed4162 - 2014/05/27 13:20:14
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