No sound from keys in Sound Center (solved)

Greetings!


My name is Manuel and I bought Music Creator 5 a few years ago, from Cakewalk site.
The reason I'm writing is that I installed MC in an old notebook but I couldn't find Sound Center plug-in after the installation. 
 
I tried to install the Music Creator 5.0.5 version but this also failed, as now it appears the same error messages as those on the first post above (‘010 - square mk.wav’ and ‘024 - saw half.wav’ files missing). Although now I can open Sound Center, almost every musical program has no sound, and it appears errors messages about 'sfz' files missing.
 
I also would like to say I have already installed MC in another notebook, but as it's being used on the office, I've installed it again in a notebook with Windows XP, 1.7 GHz Pentium M processor, 2 GB DDR RAM and two 35 GB hard-disks, to use it at home.
 
I would ask Cakewalk for help, but I've seen MC 5 doesn't have support no more. 
Thanks for your attention.
 
Best regards,
Manuel

Thanks for your response. I'm using Windows XP SP 3, on a Pentium M 1,7 GHz processor, 2 GB DDR RAM memory and two 35 GB hard disks.
 
I also thanks the moderator for fixing my post.

Hi, when I installed MC 5, both versions, I chose the default installation, and also to be installed on the C drive. As I remember I didn’t made any custom installation.

I would suggest you contact support.  I'm not sure how else I can help.
 
www.cakewalk.com/support
 

Hi, I apologize for being insistent, but I was browsing the web and I saw a page about Music Creator 5, and it says its download version consisted in "2 files. The main program (320 MB) and Cakewalk Sound Center (214 MB).”

So I'd like to ask if someone knows about Cakewalk politics over discontinued programs, as I've seen on 'My Account - Products' page that MC 5 file has 320 MB, but there is no link for CWSC download.
 
I think this may have relation with my problem, as I've seen that just 1 Sound Center sound was installed, which is a percussion instrument. Maybe I have missed something? If someone could help, I'd appreciate.

Manuel

OK, scook, thanks for the help.
Actually, I sent an e-mail to Cakewalk, but as MC 5 is discontinued, I was wondering if they would answer. But I will send them this informations.
Thanks again.

That's true. I'll contact customer service.
Thanks.

Hi, Mr. Lance Riley

Thanks for your reply. I'd like to say I was almost to post a reply, because I followed Scook's suggestion to contact Cakewalk Customer Service and fortunately they helped me with the installation of Sound Center.
I also had an issue with Free Cakewalk Sound Center Instruments Examples Pack, from Digital Sound Factory, after that, but fortunately Customer Service helped me again, and it is also working now.

Thanks for the attention, I'm glad Sound Center is working.
I also thanks for the list of things to be aware of when installing CW Softwares.

Best regards,
Manuel