No sound, missing master outputs

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jonnewyork
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2014/06/19 09:59:06 (permalink)

No sound, missing master outputs

Trying to use an 8.5 PE project on X3 PE, but I can't get sound, and the apparent reason is because X3 won't allow me to assign the proper master outputs, which are missing. I feel like the butt of a bad practical joke.
 
Output channels start at 3, I need them to start at 1.
 
http://s101.photobucket.com/user/jonnewyork/media/outputs.jpg.html

Cheers,
 Jon
 
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#1

24 Replies Related Threads

    jonnewyork
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    Re: No sound, missing master outputs 2014/06/19 10:28:47 (permalink)
    I went to the preferences/ driver settings and changed the recording and playback "timing master" to Play 01 and Record 01 and the channel one outputs reappeared (channel 16 disappeared, though). So I assigned them properly, but I still have no sound.
     
    So I went to a song that played properly yesterday that I did't change anything on, and now there's no sound from that either. Rebooted, still no dice.
     
    To say this is extremely frustrating is an understatement.

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #2
    robert_e_bone
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    Re: No sound, missing master outputs 2014/06/19 10:30:45 (permalink)
    Is there any possible chance that you don't have outputs 1 and 2 checked in Edit>Preferences>Audio>Devices?
     
    Just wondering if Sonar is aware they exist - double check your device's input and output drivers are all checked as desired.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
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    #3
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/19 10:34:35 (permalink)
    robert_e_bone
    Is there any possible chance that you don't have outputs 1 and 2 checked in Edit>Preferences>Audio>Devices?
     
    No. I just checked, and they are all assigned, just like yesterday when everything was working properly.



    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #4
    robert_e_bone
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    Re: No sound, missing master outputs 2014/06/19 11:42:34 (permalink)
    Yeah, I was reaching :)
     
    That's a weird one.
     
    Is it possible there is something wrong with those outputs on the device?  If you told Windows to use your interface as the default audio device and played a song file through WMP, would you hear the output from outputs 1 and 2?
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    #5
    CJaysMusic
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    Re: No sound, missing master outputs 2014/06/19 14:21:14 (permalink)
    There is no sound because you changed the timing master  and now you need to change the routings in your Sonar projects. to fix it, just go through your signal chain and make sure your tracks are routed to the correct bus and make sure that bus is directed to the correct main outs.
     
    CJ

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
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    #6
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/19 16:24:32 (permalink)
    CJaysMusic
    There is no sound because you changed the timing master  and now you need to change the routings in your Sonar projects. to fix it, just go through your signal chain and make sure your tracks are routed to the correct bus and make sure that bus is directed to the correct main outs.
     
    CJ




    There was no sound BEFORE I changed the timing master. That was just a hail mary pass because nothing else worked either. I could just change the timing master back to what it was before without changing all that other stuff, except that that wouldn't help since that wasn't the problem to begin with.

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #7
    Cactus Music
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    Re: No sound, missing master outputs 2014/06/19 16:58:15 (permalink)
    Are you looking in your audio settings as Bob has asked to make sure all of your inputs and outputs are checked. 
    The timing master defaults to your audio interfaces 1/2. 
    Is this a different audio interface from when you used 8.5. 
    Did you install the latest ASIO drivers for your interface before installing Sonar? 
     
    It just seems weird that a Lynx card would screw up. 
    Do you still have 8.5 installed and can check if it see's it properly? 

    Johnny V  
    Cakelab  
    Focusrite 6i61st - Tascam us1641. 
    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #8
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/19 18:20:12 (permalink)
    When I come here with a question, it usually isn't easy to answer since by that point I've used the usual remedies to no avail. 

    Are you looking in your audio settings as Bob has asked to make sure all of your inputs and outputs are checked. 

    Yes, as I said on the fourth post.

    The timing master defaults to your audio interfaces 1/2. 
    Is this a different audio interface from when you used 8.5. 

    Maybe you didn't pick this up earlier, but it was working fine yesterday with X3.

    Did you install the latest ASIO drivers for your interface before installing Sonar? 

    I've been using Sonar since 6.0 PE and it was working fine yesterday, for a while.
     

    It just seems weird that a Lynx card would screw up. 

    I don't believe that's the problem, having spent a half hour or so speaking to their tech.

    Do you still have 8.5 installed and can check if it see's it properly? 

    I've thought about that, but not until long after I've thought about how it shouldn't be so time consuming troubleshooting buggy software has become when I'm trying to focus on music.
    Why should I go back to 8.5.3 PE which hung up for 5 minutes every time it scanned cakewalk's L2 clone?

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #9
    scook
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    Re: No sound, missing master outputs 2014/06/19 18:26:11 (permalink)
    try renaming AUD.ini
    Or full re-personalization with CTRL+SHIFT when starting SONAR. This will overwrite the AUD.ini, Cakewalk.ini, TTSEQ.ini, Master.ins and all the other files in the user directory in addition to reseting some registry entries back to factory defaults.
    #10
    robert_e_bone
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    Re: No sound, missing master outputs 2014/06/19 19:05:05 (permalink)
    Sorry for your frustrating situation - perhaps a reset, per scook's suggestion, may help.
     
    I really don't know why the behavior would change from working one day to not working the next, without either a software change of some sort, a potential hardware problem, some plugin problem, or that sort of thing.
     
    If the rename/recreation of aud.ini doesn't clear it up, perhaps a re-install of the audio interface drivers?  I have no basis for suggesting that, but think it easy enough to try, just in case.
     
    I think the suggestion of seeing it 8.5.3 was still working was just to try to generate some additional information on the situation, so if it was still installed, a quick test to see if the problem also was present there - or not - might help in the attempts to figure out what was happening with X3.
     
    Wish I had more for you, 
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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    #11
    backwoods
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    Re: No sound, missing master outputs 2014/06/19 19:26:07 (permalink)
    Sometimes when i have installed an older version of Sonar or P5 after a newer opne the metronome and track templates go missing. So when you open a new project there is no master bus and no sound. Maybe check all the file paths are in order under the global preferneces in 8.5.
    #12
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 10:02:20 (permalink)
    I now know the short answer as to why I wasn't getting any sound.
    For reasons that no one seems to understand, the drop down menu on the master outputs did not contain Left ASIO Lynx Lynx AES16e Play 01, Right ASIO Lynx Lynx AES16e Play 01, or Stereo ASIO Lynx Lynx AES16e Play 01.
     
    Today when I opened the same project file, the timing master is set to Play 03/ Record 03 all three appeared and are checked, and I have sound from X3. The timing master is set to Play 03/ Record 03.
     
    There is no guarantee that they won't go missing tomorrow since the problem appeared out of nowhere and no one seems to have a plausible explanation as to why.
     
    And, ironically, when I open up a song in 8.5.3 PE, the Sorcerer's Apprentice apparently eliminated the correct outputs, reassigned the master outputs to L/R 03.
    Does anyone have a clue as to how to fix this?

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #13
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 10:36:46 (permalink)
    Okay, the song I opened up in 8.5 I had previously opened with X3 and saved under a new name (just using "save" doesn't work, probably because that would have tried to save it as an 8.5 project file).
     
    So I can just abandon that 8.5 project file and use X3.
    I tried opening another 8.5 project file and it opened with the proper input and output settings. I saved it as an X3 project file. I went back to the 8.5.3 file and nothing had changed. Both project files have sound.
     
    So everything works now, but there's no guarantee that it will work tomorrow, since nobody seems to know why the output assignments went missing or why they came back.
     
    That's very disconcerting. What if I have session players in here and X3 decides to, in effect, stop functioning, with no available fix?
    Then, on top of losing valuable time, I'd lose money as well.

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #14
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 15:20:40 (permalink)
    I just opened the project that worked this morning and it stopped working, meaning it disappeared the correct output assignments, reassigned them to the next available WRONG outputs and I can't play the song on either 8.5 or X3.
     
    Nobody has a clue?
     
    No one has ever tried to assign the master bus to Right 01 and Left 01  and stereo 01 only to find that the available outputs on the drop down menu start at 03?

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #15
    scook
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    Re: No sound, missing master outputs 2014/06/20 15:29:29 (permalink)
    Is the interface used as the Windows default device?
    #16
    Cactus Music
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    Re: No sound, missing master outputs 2014/06/20 15:34:49 (permalink)
    Just a note, I just looked on my laptop which shows Timing Master as Tascam 03. Not 01 ,, but it works fine. So that's not the problem.
    And my Master output bus has Tascam 01 , Tascam 03 or Tascam SPDIF  as output option.
     
    The Tascam has 16 ins and only 4 outs plus SDIF. Yours seems to have 16 outs ..correct?
     
    But your terms posted:
     
    AES16e Play 01, Right ASIO Lynx Lynx AES16e Play 01, or Stereo ASIO Lynx Lynx AES16e Play 01.
     
    Seem like your looking at inputs and not outputs or something strange. But I guess each driver dispalys differently.
     
    Mine just says a very short group of words as I've made bold above. The same goes for my Scarlett which I think say's  Focusrite Mon 1. etc.
     
    Anyhow just something to ponder.
     
    I just find it weird that if the Sound cards 01 outputs shows in the Audio options/ Advanced output list that it would not show as an output for a Bus, that's almost imposible.

    Johnny V  
    Cakelab  
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    3 Desktops and 3 Laptops W7 and W10
     http://www.cactusmusic.ca/
     
     
    #17
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 16:17:58 (permalink)
    scook
    Is the interface used as the Windows default device?


    It is the only ADC I use.

    Cheers,
     Jon
     
    Win 7 Pro
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    #18
    scook
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    Re: No sound, missing master outputs 2014/06/20 16:22:19 (permalink)
    Does this mean the first two ports are defined as the Windows default output?
    #19
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 17:24:27 (permalink)
     
    Cactus Music
    Just a note, I just looked on my laptop which shows Timing Master as Tascam 03. Not 01 ,, but it works fine. So that's not the problem.
    And my Master output bus has Tascam 01 , Tascam 03 or Tascam SPDIF  as output option.
     
    The Tascam has 16 ins and only 4 outs plus SDIF. Yours seems to have 16 outs ..correct?
     
    But your terms posted:
     
    AES16e Play 01, Right ASIO Lynx Lynx AES16e Play 01, or Stereo ASIO Lynx Lynx AES16e Play 01.
     
    Seem like your looking at inputs and not outputs or something strange. But I guess each driver dispalys differently.
     
    Mine just says a very short group of words as I've made bold above. The same goes for my Scarlett which I think say's  Focusrite Mon 1. etc.
     
    Anyhow just something to ponder.
     
    I just find it weird that if the Sound cards 01 outputs shows in the Audio options/ Advanced output list that it would not show as an output for a Bus, that's almost imposible.

    Lynx Aurora has 16 ins and 16 outs.
     
    I'm a music guy, not a tech guy, but it seems that the folks at Cakewalk didn't anticipate how X3 works with Lynx Aurora 16, and didn't test it.
     
    In 8.5.3, the master bus output drop down menu, when it's working, let's you select, from the exact same set up, between play 01, play 03, play 05, etc. 8 outputs in all.
     
    The way X3 "sees" it, it has to display Left Play 01, Right Play 01, Stereo Play 01, and so on.
     
    That's 27 items. The drop down menu only displays 21, so 6 outputs have to get lopped off. That's the 16 series and either the 03 series or the 01. It only actually creates a problem when it won't allow me to assign the outputs to the 01 series.
     
    I couldn't screen capture dropdown menus, so I took a couple of pics with my cell phone and uploaded them to photobucket so you would a) understand what I'm talking about and, b) believe me. These are ouitput selections fron 8.5.3 PE and X3 PE, respectively.
     
     

     


    Cheers,
     Jon
     
    Win 7 Pro
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    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #20
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/20 17:40:33 (permalink)
    I discovered that I'd saved the one song on two separate external hard drives. On one, the 01 series and 16 series were missing. On the other, the 03 series and 16 series were missing. So I overwrote the project file that was missing the 01 series and 16 series with the one that was missing the 03 series and 16 series and now both play... for now.
     
    This situation needs to get fixed ASAP.
    post edited by jonnewyork - 2014/06/20 17:46:54

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #21
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/22 15:26:22 (permalink)
    bump

    Cheers,
     Jon
     
    Win 7 Pro
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    #22
    robert_e_bone
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    Re: No sound, missing master outputs 2014/06/22 16:49:29 (permalink)
    This wouldn't be a solution - but would it temporarily work for you to remove the checks for a few of the upper channels from your interface - Edit>Preferences>Audio>Devices?
     
    I would think this would make it possible for X3 to display the ones that are missing, until somebody works out a real solution for the issue.
    .
     
    Just a thought.  :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #23
    jonnewyork
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    Re: No sound, missing master outputs 2014/06/22 19:36:39 (permalink)
    Good idea. If the outputs I need go missing again I'll try that.
    The problem seems to be that X3 has to read 3 inputs/outputs for every series.
     
    If I go to assign an input channel to record a track, the drop down menu displays Left 01, Right 01, Stereo 01, Left 03, Right 03, Stereo 03, etc.
     
    The input drop down menu displays a maximum of 24 items so it only allows 15 out of 16 inputs.
     
    I don't have 16 working preamps right now (or a reason to need them) so that isn't a problem right now.

    Cheers,
     Jon
     
    Win 7 Pro
    Intel Core i7-3770 @ 3.40 GHz, 3.40 GHz
    16 GB RAM
    64 bit op sys
    Lynx Aurora 16 ADC w/ AES16e card
     
     

     
    #24
    robert_e_bone
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    Re: No sound, missing master outputs 2014/06/22 19:42:34 (permalink)
    Kewl - you might want to just give it a try, so you know that the technique works (or not).
     
    That way, you know ahead of needing it when you are in the middle of something important or urgent.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #25
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