Not long now, surely!

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Jim Roseberry
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Re: Not long now, surely! 2013/09/11 20:01:55 (permalink)
Seth Kellogg [Cakewalk]
Jim Roseberry
The transition to Roland ownership/operation has affected communication.
Restructuring/re-organizing takes time.

 
I'm not sure why this notion keeps going around. Cakewalk operates pretty independently from Roland. Nothing *substantial* has changed here in the last 5 years. Yes, we have a new CEO and a few different faces, but we still operate out of Boston.




Hey Seth,
 
FWIW, It *seems* (feels) like there's more distance between Cakewalk and the end users (since the Roland take over).
Though that notion might not actually be the case, it seems like a logical scenario/explanation.
There's a lot of assuming going on (right or wrong)... but the lack of communication leaves (leads) us to conjecture.   
As a longtime user, I like Cakewalk and X2... so please view my comments as constructive.
IMO, A little reconnecting with your audience (end-users) would put a lot of anxiety to rest.
 
 
 

Best Regards,

Jim Roseberry
jim@studiocat.com
www.studiocat.com
#31
Guitarpima
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Re: Not long now, surely! 2013/09/11 20:09:19 (permalink)
What comes will come. It's that simple.

Notation, the original DAW. Everything else is just rote. We are who we are and no more than another. Humans, you people are crazy.
 
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#32
Tom Riggs
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Re: Not long now, surely! 2013/09/11 20:51:55 (permalink)
Cue Debby Renolds:
Que sera sera, Whatever will be, will be. The futures not ours to see. Que sera sera.

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#33
Keni
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Re: Not long now, surely! 2013/09/11 21:24:17 (permalink)
paulo
KeniSadly... I doubt we will hear anything before 9/20 (end of X2 discount) and likely to take until October for them to say anything... Keni (One Very Disappointed Old Man) 


Still got the "buy X2 now get the next version free" promo to go yet, so I wouldn't go getting your hopes up just yet.


Oops! I forgot about that one! <sigh>

Keni

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#34
Silicon Audio
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Re: Not long now, surely! 2013/09/12 03:02:28 (permalink)
Seth Kellogg [Cakewalk]
Jim Roseberry
The transition to Roland ownership/operation has affected communication.
Restructuring/re-organizing takes time.

 
I'm not sure why this notion keeps going around. Cakewalk operates pretty independently from Roland. Nothing *substantial* has changed here in the last 5 years. Yes, we have a new CEO and a few different faces, but we still operate out of Boston.


This statement only makes it harder to understand the change in behaviour.  People here have been using the Roland thing to cut Cakewalk some slack.  Confused...

"One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
#35
tonydean
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Re: Not long now, surely! 2013/09/12 04:50:48 (permalink)
If it ain't broke, why fix it?

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#36
DW_Mike
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Re: Not long now, surely! 2013/09/12 10:41:25 (permalink)
tonydean
If it ain't broke, why fix it?


What might not be 'broke' for you just may be 'broke' for others.
Everyone here has different needs and workflows.
Not an easy job trying to keep everyone content.
There are quite a few here with the same lingering issues that they really need addressed in order to work smoothly.
 
And sometimes when they fix one thing it affects/screws up another down the chain. 
I sure as hell wouldn't want their job lol, I get plenty of that with mine.
 
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#37
spacey
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Re: Not long now, surely! 2013/09/12 11:13:28 (permalink)
It's great anticipation for many because it's been a very long time of problems for many.
The software issues combined with big changes that others are making with their merchandise
has surely made for a lot of pressure on Cake.
I believe Cake has been dealing with many problems too - unfortunately it probably hasn't all been about the software.
 
I expected to see new offerings this month and by now. Thinking about the last few years and what others are doing I can understand why it may be longer than I expected. I hope my tolerance and patience has been worth it...but no big deal for me as I don't really mind changes when I choose to make them.
 
#38
Seth Kellogg [Cakewalk]
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Re: Not long now, surely! 2013/09/12 12:46:05 (permalink)
I understand that for the most part everyone has good intentions. I can't comment on the marketing side of things or the change in press releases. I'm not in marketing. You'll find the blog pretty active though.
 
I can't comment on details of builds/patches/releases of SONAR, but I can say I'm pretty excited. I've been using Cakewalk products for about 15 years.

Alright, back to work.

Best Regards,
Seth
#39
stevec
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Re: Not long now, surely! 2013/09/12 12:48:00 (permalink)
Seth Kellogg [Cakewalk]
...I can't comment on details of builds/patches/releases of SONAR, but I can say I'm pretty excited. 

Alright, back to work.




You know, it feels really weird to write this, but...    Seth, you big ole' tease.  
 

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#40
Seth Kellogg [Cakewalk]
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Re: Not long now, surely! 2013/09/12 12:56:02 (permalink)
stevec
Seth Kellogg [Cakewalk]
...I can't comment on details of builds/patches/releases of SONAR, but I can say I'm pretty excited. 

Alright, back to work.




You know, it feels really weird to write this, but...    Seth, you big ole' tease.  
 


 


Best Regards,
Seth
#41
pbognar
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Re: Not long now, surely! 2013/09/12 13:24:59 (permalink)
Tom Riggs
Cue Debby Renolds:
Que sera sera, Whatever will be, will be. The futures not ours to see. Que sera sera.


That was Doris Day by the way.
 
I wonder if she was reading a lead sheet or looking at a piano roll while she was singing that? 
#42
scook
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Re: Not long now, surely! 2013/09/12 13:31:56 (permalink)
I doubt there was a player piano in the studio
#43
Andrew Rossa
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Re: Not long now, surely! 2013/09/12 14:06:40 (permalink)
Regarding communication, you are clearly talking about the communication here on the forum. From an overall marketing perspective, we continue to communicate with customers through various mediums.
 
We send out weekly newsletters (sometimes multiple per week) with news, offers, and tips. This has not changed one bit.
 
We post on Facebook and Twitter a few times a DAY. We have been very proactive in that sense.
 
We have posted new videos and tips on the blogs as well. In comparison to many competitors, we have a more active blog.
 
August is a light month, but we continue to advertise both print and online and have done so throughout the year. In  fact during the spring, we were in almost every major magazine.
 
We have continued to see press on SONAR X2 and other products with reviews coming out recently in Recording and Mix magazine.
 
In terms of new products, we announced a new version of Music Creator 6 in the spring and brought it to Steam a month later.
 
We announced the VKFX ProChannel modules with VST, which was done in partnership with Overloud.
 
Earlier this week we released Z3TA+ 2 Steam.
 
In regards to events, we will be at IMSTA fest this fall and participated in NAMM and Musikmesse. We have other events planned this year.
 
So all in all, we have been busy. What we have not discussed more openly is future plans for products or updates. Our policy has always been not to discuss this until we are ready to talk about them openly and deliver on our promise. Many many years ago, we got burned with this when we told people an update was coming at the end of the year and it got pushed back a month. We got a lot of angry reactions. It puts us in a difficult situation. So we would rather deliver on promises rather than tell people what our future plans are for certain products. The future is bright though, I promise.
 
Finally, this is a peer-to-peer forum and the spirit is to have users be able to seek help from other users. There will be times when we are more active and other times that we are less active, depending on schedules. If you are having an issue or need help, we have a customer service and tech support team here that you can contact directly. 
 
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.
#44
jscomposer
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Re: Not long now, surely! 2013/09/12 14:23:17 (permalink)
Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??
#45
amiller
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Re: Not long now, surely! 2013/09/12 15:30:05 (permalink)
Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.


That's all I needed to hear.

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#46
stevec
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Re: Not long now, surely! 2013/09/12 15:34:56 (permalink)
amiller
Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.


That's all I needed to hear.




Ditto!  Well, I didn't really even need that, but I'll take it either way.   Particularly the "this year" part.  

SteveC
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#47
Jim Roseberry
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Re: Not long now, surely! 2013/09/12 15:36:07 (permalink)
Hey js,
 
X2 is working very well here...
 
Lots of folks are anxious to hear some news/information.
The Roland takeover has perked interest/curiosity.
I'm curious to see where things are going (new products/etc).
 
FWIW, I do miss the days when Cakewalk employees were more active here on the forums.
Liken the situation to an artist taking time to commiserate (one-on-one) with fans backstage or a signing.
Though not always possible... connecting with the audience (end users) is good for business.
No different than mingling with the crowd at a gig (between sets).
Just my opinion...   

Best Regards,

Jim Roseberry
jim@studiocat.com
www.studiocat.com
#48
bapu
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Re: Not long now, surely! 2013/09/12 16:12:53 (permalink)
stevec
amiller
Andrew Rossa [Cakewalk]
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.


That's all I needed to hear.




Ditto!  Well, I didn't really even need that, but I'll take it either way.   Particularly the "this year" part.  


{tongueInCheek}
All they have to do is publish "news" on December 31st at 11:59PM (EST) and they delivered as promised.
{/tongueInCheek}
#49
clintmartin
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Re: Not long now, surely! 2013/09/12 16:33:24 (permalink)
So in short...work continues, Cakewalk are excited and we should expect some cool news by the end of the year. That is all I need to know. Life is good.

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#50
stevec
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Re: Not long now, surely! 2013/09/12 17:59:56 (permalink)
Yup, exactly.    
 
And if "news" is published on 12/31 at 11:59 PM, then I suppose 01/01/14 will be an interesting day around these parts.   

SteveC
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#51
vintagevibe
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Re: Not long now, surely! 2013/09/12 18:34:49 (permalink)
jscomposer
Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??


You're missing the fact that others do have real problems that need to be fixed.
#52
millzy
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Re: Not long now, surely! 2013/09/12 18:48:52 (permalink)
 
 
"Our policy has always been not to discuss this until we are ready to talk about them openly and deliver on our promise. Many many years ago, we got burned with this when we told people an update was coming at the end of the year and it got pushed back a month. We got a lot of angry reactions. It puts us in a difficult situation."
 



I remember that, and you're right it did turn ugly. I guess a lot a folks are saying (myself included) that communication (as in product development info) may have gone too far the other way since then. Thanks for taking the time to share what little you can! It sounds like good news!

Millzy

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#53
doncolga
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Re: Not long now, surely! 2013/09/12 18:58:17 (permalink)
jscomposer
Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??


 +1.  Agreed.

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#54
bapu
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Re: Not long now, surely! 2013/09/12 19:37:08 (permalink)
vintagevibe
jscomposer
Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??


You're missing the fact that others do have real problems that need to be fixed.


doncolga
jscomposer
Pardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved.
 
What am I missing??


+1.  Agreed.





FOOD FIGHT!!!!!!!!!!!!!!!!!!!!!
#55
slartabartfast
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Re: Not long now, surely! 2013/09/12 20:06:31 (permalink)
Why are so many people so anxious to have a new version to complain about?
 
A brief review of this forum indicates that we have not exhausted all of the deficiencies and bugs of the current version yet?
 
 
#56
icontakt
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Re: Not long now, surely! 2013/09/12 20:39:45 (permalink)
vintagevibe
jscomposerPardon my ignorance, but what the hell is the big issue???? I'm a professional user, and frankly, it is a total turn off whenever I pop onto this forum. I have gained a lot of good tips here over years, but the complaining is getting to the point where it's just downright ridiculous. Are your systems to the point where Sonar has crippled your workflow? Is your system the issue? What exactly is the elusive "bug" fix that is going to magically fix your issues? And then when the next patch gets released it will be like "my system is not working now, I keep getting crashes, blah, blah, blah". I can honestly say Sonar, all the way from Cake 3.0 to X2a, has always been SOLID. It sucks there are no substantial scoring-to-picture features (which is I why I use alternate DAW's for that work), but that is not a bug, and I'm okay with that. I've also NEVER experienced issues from tech support over the years....tickets always get answered and resolved. What am I missing??

You're missing the fact that others do have real problems that need to be fixed.


I agree. I've seen a number of users who had no problem running other daws but couldn't get Sonar to work, so I'm starting to consider myself just one of the lucky ones. But I have some tickets not answered/resolved. That's a fact.

Tak T.
 
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#57
Keni
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Re: Not long now, surely! 2013/09/12 20:53:46 (permalink)
Seth Kellogg [Cakewalk]
I understand that for the most part everyone has good intentions. I can't comment on the marketing side of things or the change in press releases. I'm not in marketing. You'll find the blog pretty active though.
 
I can't comment on details of builds/patches/releases of SONAR, but I can say I'm pretty excited. I've been using Cakewalk products for about 15 years.

Alright, back to work.


Thanks Seth...
 
...and that "little tease" gives away nothing of directed info, yet breeds a lot of joy in my heart!
 
Keni
 

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Re: Not long now, surely! 2013/09/12 21:06:16 (permalink)
Andrew Rossa [Cakewalk]
Regarding communication, you are clearly talking about the communication here on the forum. From an overall marketing perspective, we continue to communicate with customers through various mediums.
 
We send out weekly newsletters (sometimes multiple per week) with news, offers, and tips. This has not changed one bit.
 
We post on Facebook and Twitter a few times a DAY. We have been very proactive in that sense.
 
We have posted new videos and tips on the blogs as well. In comparison to many competitors, we have a more active blog.
 
August is a light month, but we continue to advertise both print and online and have done so throughout the year. In  fact during the spring, we were in almost every major magazine.
 
We have continued to see press on SONAR X2 and other products with reviews coming out recently in Recording and Mix magazine.
 
In terms of new products, we announced a new version of Music Creator 6 in the spring and brought it to Steam a month later.
 
We announced the VKFX ProChannel modules with VST, which was done in partnership with Overloud.
 
Earlier this week we released Z3TA+ 2 Steam.
 
In regards to events, we will be at IMSTA fest this fall and participated in NAMM and Musikmesse. We have other events planned this year.
 
So all in all, we have been busy. What we have not discussed more openly is future plans for products or updates. Our policy has always been not to discuss this until we are ready to talk about them openly and deliver on our promise. Many many years ago, we got burned with this when we told people an update was coming at the end of the year and it got pushed back a month. We got a lot of angry reactions. It puts us in a difficult situation. So we would rather deliver on promises rather than tell people what our future plans are for certain products. The future is bright though, I promise.
 
Finally, this is a peer-to-peer forum and the spirit is to have users be able to seek help from other users. There will be times when we are more active and other times that we are less active, depending on schedules. If you are having an issue or need help, we have a customer service and tech support team here that you can contact directly. 
 
I promise you that Cakewalk has been busy and we will have exciting news to share this year. Thanks for your patience.




Thanks Andrew...
 
Very well spoken and I understand what you say... Yes you've been busy doing all the things you mention... And I've been around here long enough to remember a lot... I recall people being upset when you didn't deliver on time, but is this any better with people being upset when you don't supply any guidelines for our "hope"? ;-)
 
All that you said is true, but also there were more releases in the past... so that did change. If the software was near flawless for what it claims, I could understand few fix-releases... But there are very definitely issues of repair that need addressing (aside from some of my pet issues of design choices/limitations)...
 
Maybe my aging memory is remembering some of this wrong? I would think you could make some generalzed statements that would help just as you did here regarding news this year... that still doesn't mean delivering anything this year, but hey... I'll take all the crumbs I can get...
 
We've talked many times over the years and I've learned to trust your words, So I will do my best to wait more "calmly"... But it's hard to stay calm all the time when I start banging into problematic issues, so I hope you excuse some of my outbursts over the years. ;-)
 
I am very appreciative of the way you guys run the forum and tolerate all our wild extremes... There is no better on the planet that I've heard of...
 
Keep up the great work! I will try to be pleasantly excited as I await the news.
 
Thanks again...
 
Keni
 

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Re: Not long now, surely! 2013/09/12 21:10:16 (permalink)
slartabartfast
Why are so many people so anxious to have a new version to complain about?
 
A brief review of this forum indicates that we have not exhausted all of the deficiencies and bugs of the current version yet?
 
 




Hopefully, as well as fixing some current bugs, it will give us some new things to complain about! I'm getting tired of the same complaint over and over! ;-)
 
Keni
 

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