Helpful ReplyNow I remember why I hate iLok

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dubdisciple
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2015/12/27 14:10:39 (permalink)

Now I remember why I hate iLok

I hate to rant , but this is ridiculous. After a horrible experience with dongles in general and dealing with Pace's malware-like software (i dare you to simply uninstall it without having to dig deep in your registry), I swore off any product requiring the product/software. I decided to give another try last year and felt it was somewhat improved. Spoke too soon. I keep getting "service unavailable. ..install lates version..." .Needless to say it chose to do this right at the tail end of a project. I tried reinstalling. I tried switching to the automatic with delay setting in services. Same message. I have a couple decent plugins that use iLok, but experiences like this make me want to seriously think twice before putting myself in position to have a third party deny me use of my own software.
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WallyG
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Re: Now I remember why I hate iLok 2015/12/27 14:57:49 (permalink)
Never used iLok, never will...


 
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post edited by WallyG - 2015/12/27 16:33:18

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Re: Now I remember why I hate iLok 2015/12/27 15:08:57 (permalink)
iLock is a deal breaker for me. Too bad because I love the Softube products.

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Re: Now I remember why I hate iLok 2015/12/27 16:00:36 (permalink)
here too, I'm going to pay to have a lock installed on my pc ? forget that nonsense- not worth it.
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Grem
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Re: Now I remember why I hate iLok 2015/12/27 16:09:20 (permalink)
ampfixer
 
iLock is a deal breaker for me. Too bad because I love the Softube products.




Same here. A deal breaker
 
LaszloZoltan
 
here too, I'm going to pay to have a lock installed on my pc ? forget that nonsense- not worth it.




 
Excellent point!!

Grem

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Fleer
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Re: Now I remember why I hate iLok 2015/12/27 16:32:25 (permalink)
Got it for free and use it for Slate Digital but I'm waiting for the drop.
OTOH, you'll have to admit that UAD uses one formidable kind of iLok.

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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Grem
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Re: Now I remember why I hate iLok 2015/12/27 16:37:09 (permalink) ☄ Helpfulby Fleer 2015/12/27 17:05:04
Fleer

..... you'll have to admit that UAD uses one formidable kind of iLok.
 



But at least they give you some processing power to help out!! : )

Grem

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Vastman
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Re: Now I remember why I hate iLok 2015/12/27 16:48:42 (permalink)
Been using iLok for years.  Never had a problem...aside from the old software which was cludgy, difficult for this idot to understand, and thus, a HUGE time waster.  However, since they revamped their entire system, it is painless for me and all the folks using it....  I am sorry for your problems, but they are unique and the flaming is from ignorant people who have no idea what they're talking about (no offense)
 
You can easily just move licences to your "computer" rather than I lok. You don't need an iLok any more,...
 
I have many iLok products... I totally understand the use of this as so many rip people off and destroy the very companies I love.
 
Don't know what ur problem is, Dub... internet?  updating to latest is always optional here.  Software is way improved... took me 10 minutes to download Bohemian Violin, authorize it while downloading... painless.  Kinda sucks that this occured over xmas as I'm sure customer service is down.
 
Most feel this is the instrument of the year.  I agree.  Without Ilok this amazing creation would be cracked in a week, as NI stuff routinely is.
 
Am I saddened that this is necessary?  Of course. But we live in a messed up world.  iLok is the least of my worries and I think all posting here, aside from Dub... who is naturally frustrated... are idiots.
 
 
post edited by Vastman - 2015/12/27 17:05:17

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Fleer
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Re: Now I remember why I hate iLok 2015/12/27 16:57:50 (permalink)
Vastman
 Without Ilok this amazing creation would be cracked in a week, as NI stuff routinely is.

Well, iLok2 is too, as of last week. And you can find all those iLok-secured plugins for free. There you go. 
Seems the only one who's punished is the one who buys his stuff.
 

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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Re: Now I remember why I hate iLok 2015/12/27 17:20:33 (permalink)
It's pretty insane, Fleer... but I disagree with your premise or wordage... I have not been punished at all.  You could say this about anything... and it's ridiculous... identify the rare instance of a problem and extrapolate to the entire universe of users...
 
Logically flawed... and it is exactly what flaming is all about in many cases......the few who have a problem with SPlat and then go on to rant and rave, swear it off, and leave...  then all the others who pile on, saying Yea!
 
Those working to "crack" generally oppose the free market system and want/dream of a day when everything is truly "free"...  It's funny but I also kinda dream of this... the Trek universe where there is NO money...I've said many times I would garden in a world of no money and free exchange... because I love what I do.  But we all gotta pay bills... it sucks... and blah blah blah...
 
iLok is just one of many attempts to protect the creator... you can rant all ya want or work to remake the world so money grubbing planet raping unfettered capitalism is eliminated.   I focus on the latter while trying to survive in the world which exists at the moment...
 
I appreciate Dub's frustration with the difficulty he's encountered with a particular type of measure taken to protect developers... however, I am quite certain that in the current universe of iLok users, such problems are rare or user/computer related.  And again, just like all other protection system, you can now authorize ON YOUR COMPUTER without the dreaded iLok.

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TerraSin
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Re: Now I remember why I hate iLok 2015/12/27 17:25:57 (permalink)
I've said it many times: I like the idea behind iLok and security dongles, but I despise the unethical business practices of PACE. If your iLok ever goes down (or your hard drive crashes that you had licenses on), it becomes a battle to retrieve your licenses if you're not feeding them money for ZDT. It's a complete scam because they hit both the producers of the program and the consumer for money, then have the balls to demand more money from the consumer to regain access if something happens.
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Fleer
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Re: Now I remember why I hate iLok 2015/12/27 17:32:20 (permalink)
Yet, all things gets cracked, I guess there's just nothing to prevent abuse, or use without purchase, for that matter. And now iLok2 is cracked, switching to iLok3 will be fun, I can't wait. And iLok4. And iLok5. Fun days ahead ;)
So yes, honest users are the only ones being punished, as using iLok makes things less straightforward than without. And being able to swap between computers is important for some, not for many, so that could be optional.
In the end, all of this is about kinds of people. Some people steal, most don't. Leaving your stuff out in the open might get them stolen, but it won't happen always, and it will be less intrusive than always being on the lookout to see if your stuff is secure. So that's my point: leave it out in the open.
Abandon iLok. Most of us will still purchase. Few of us will become thieves. 
And if you really want to hang onto hardware dongles, go the UAD route.
For as Grem justly states: at least they give you some processing power to help out!
 

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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dubdisciple
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Re: Now I remember why I hate iLok 2015/12/27 17:44:09 (permalink)
wasn't attempting to start a flame war.  just very frustrated. Nothing worse than not having a project work over something like that. Apparently this problem is happening a lot with win 10 users after last few win10 updates.  I'll see if one of the older installers will work. i personally don' think iLok is necessary but not going to get in that debate :) 
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TerraSin
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Re: Now I remember why I hate iLok 2015/12/27 19:23:35 (permalink)
For the record, iLok2 has been cracked for about 6 months now. Not the end of the world. It's very complicated to do and not something they can just pass along to others. The other good news is that a lot of the scene groups have split which means there are less new releases coming out to people. I'm sure there will be more in the future but for now, it's good news.
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Re: Now I remember why I hate iLok 2015/12/27 19:27:40 (permalink)
Forgot about ZDT. That bugs me humongously.

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
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joel77
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Re: Now I remember why I hate iLok 2015/12/27 19:55:23 (permalink)
Geez Dana, what's with the name calling? People are frustrated. That doesn't make them idiots.

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mudgel
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Re: Now I remember why I hate iLok 2015/12/28 00:43:13 (permalink)
Ilok 2 here. No Problems.

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Re: Now I remember why I hate iLok 2015/12/28 03:56:43 (permalink)
joel77
Geez Dana, what's with the name calling? People are frustrated. That doesn't make them idiots.


I called no one names... and I empathize with Dub's frustrating situation over the holidays... I do get tired of blaming "iLok" which for the most part works exceedingly well...and I saw the typical piling on... it's like people always complaining about the EWQL Play engine, based on old information... furthermore, complaining about copy protection, "harming the legitimate user" when the very software we love won't survive due to pirates.  
 
Do I wish we had a different world? Yea..
post edited by Vastman - 2015/12/28 04:09:19

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Re: Now I remember why I hate iLok 2015/12/28 08:41:52 (permalink)
You should read instead of assume. If you stop listening to arguments you think you already know, you'll never hear something new. Politics as usual 
 
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post edited by Fleer - 2015/12/28 10:28:28

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TheMaartian
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Re: Now I remember why I hate iLok 2015/12/28 10:15:55 (permalink)
Vastman
Been using iLok for years.  Never had a problem...aside from the old software which was cludgy, difficult for this idot to understand, and thus, a HUGE time waster.  However, since they revamped their entire system, it is painless for me and all the folks using it....  I am sorry for your problems, but they are unique and the flaming is from ignorant people who have no idea what they're talking about (no offense)
 
You can easily just move licences to your "computer" rather than I lok. You don't need an iLok any more,...
 
I have many iLok products... I totally understand the use of this as so many rip people off and destroy the very companies I love.
 
Don't know what ur problem is, Dub... internet?  updating to latest is always optional here.  Software is way improved... took me 10 minutes to download Bohemian Violin, authorize it while downloading... painless.  Kinda sucks that this occured over xmas as I'm sure customer service is down.
 
Most feel this is the instrument of the year.  I agree.  Without Ilok this amazing creation would be cracked in a week, as NI stuff routinely is.
 
Am I saddened that this is necessary?  Of course. But we live in a messed up world.  iLok is the least of my worries and I think all posting here, aside from Dub... who is naturally frustrated... are idiots.

I don't know where to start with this, so I'll just correct the one glaring error.
 
You CANNOT easily just move your licenses to your "computer".
 
The software vendor must EXPLICITLY support that. UVI does, and that's why I'm able to use UVI synths. Slate Digital does NOT. They REQUIRE the presence of the physical iLok.
 
I have a basic Dell XPS 8500. Running the latest PACE application, the iLok worked sometimes, didn't work other times under Win7. When I upgraded to Win10, I installed each new version of the PACE app when it was released, but was NEVER able to get the physical iLok to work...on any of my 6 USB2 or 4 USB3 ports...and I tried them all.
 
I've been dealing with PACE since those gawd-awful parallel printer port dongles (I once had three of them in series, and often had to rearrange the order depending on the weather, DOS version, and my boss's attitude that day), so I've got PLENTY of data supporting the pure hatefulness of their products. Two facts re PACE (I call them "facts" due to the lengthy and repeated nature of their "crimes"):
 
1) PACE products have NEVER worked reliably across the common computing platforms of the moment. Worked on some; didn't work on others.
 
2) PACE have NEVER provided any kind of end-user support in the event of trouble. I challenge you to have a meaning communication with them.
 
I have sent numerous emails to Slate, asking them to support the "move license to PC" option for PACE. They haven't even shown me the courtesy of auto-responding, so my Slate Digital investment with worthless to me.
 
Sad.
 
I'm happy it works for you. A little more sympathy for those of us for whom it doesn't work would be nice.
post edited by TheMaartian - 2015/12/28 10:29:06

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Re: Now I remember why I hate iLok 2015/12/28 10:48:11 (permalink)
Vastman
joel77
Geez Dana, what's with the name calling? People are frustrated. That doesn't make them idiots.


I called no one names... and I empathize with Dub's frustrating situation over the holidays... I do get tired of blaming "iLok" which for the most part works exceedingly well...and I saw the typical piling on... it's like people always complaining about the EWQL Play engine, based on old information... furthermore, complaining about copy protection, "harming the legitimate user" when the very software we love won't survive due to pirates.  
 
Do I wish we had a different world? Yea..




This is a straw man argument.  Cakewalk, Image-Line, should have died by now. Some great food for thought I always like to post and it is from a developer from Spectrasonics.  This quote was taken from the NSS forum years ago.
 
It's not as ideal as you might imagine.

The closest thing to that is iLok. But the problem with a system like that is that it gives the most important control of your product to another company...and you have to go along with their way of doing things, even if that's NOT the way you want to do business. Not only that, but if something happens to that company or that system, then it affects everybody...hundreds of products and hundreds of thousands of users! The concept of paying for a system like that, when we can do a better job of it in-house is extremely distasteful to me.

It's weird....we lose some sales to Pro Tools users because we don't use iLok and they prefer to have a dongle. But if we did, there are many thousands more of our users that would hate going to a dongle system. (and offering both dongle and dongless methods just complicates things, providing less reliability, more tech support and less security as well).

I just would never trust another company (especially PACE) with such a valuable and key part of my business and how I interact with my customers.

spectrum
 
 I've had more issues with iLok than elicenser where I've had to reinstall.  Interesting that Pro Tools seems to suffer from financial problems and popularity more than most DAWs.  The internet is never ending on the negatives of iLok. When UVI changed their authorization which still uses Pace they marketed "free from the iLok".  Go figure.
 Dongles are a benefit for multiple machines. I don't like when developers have their own proprietary dongle or make you use a flash drive for authorization. Peavy is the most annoying and Waves is next.  Authorization is one of the top things I consider before paying for software.
 
 

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dubdisciple
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Re: Now I remember why I hate iLok 2015/12/28 13:08:38 (permalink) ☄ Helpfulby LaszloZoltan 2015/12/28 13:44:47
I really don't want this to breakdown into insults. Part of why I have been inactive here is due to aggression over opinions. I was actually hoping someone knew something i didn't to get software to work.

I don't believe that piracy is killing software industry. I believe oversaturation and the nature of software lead to an inevitable reduction in sales. The fact no company has experienced a major correlating spike in sales due to dip in piracy is a strong indicator that pirates don't just start buying software if locked out. They will either work harder to crack or use another product. In any case, none of this is helping. At the end of the day, it's still not working so I may have to deal with Pace's awful customer service :(
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dubdisciple
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Re: Now I remember why I hate iLok 2015/12/28 13:08:39 (permalink)
....
post edited by dubdisciple - 2015/12/28 13:21:04
#23
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Re: Now I remember why I hate iLok 2015/12/28 13:45:07 (permalink)
dubdisciple
I really don't want this to breakdown into insults. Part of why I have been inactive here is due to aggression over opinions. I was actually hoping someone knew something i didn't to get software to work.

I don't believe that piracy is killing software industry. I believe oversaturation and the nature of software lead to an inevitable reduction in sales. The fact no company has experienced a major correlating spike in sales due to dip in piracy is a strong indicator that pirates don't just start buying software if locked out. They will either work harder to crack or use another product. In any case, none of this is helping. At the end of the day, it's still not working so I may have to deal with Pace's awful customer service :(



absolutely agree, but here's what I see- the sales manager reports to the ceo or cfo on sales for the past quarter;
"we just released a new product, why arent these numbers better ?"- quick and easy answer: "piracy"
 
I'm willing to bet that scene does not happen in the head office for Reaper 
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Re: Now I remember why I hate iLok 2015/12/28 14:04:02 (permalink)
kitekrazy1
Some great food for thought I always like to post and it is from a developer from Spectrasonics. This quote was taken from the NSS forum years ago.
 
It's not as ideal as you might imagine.

The closest thing to that is iLok. But the problem with a system like that is that it gives the most important control of your product to another company...and you have to go along with their way of doing things, even if that's NOT the way you want to do business. Not only that, but if something happens to that company or that system, then it affects everybody...hundreds of products and hundreds of thousands of users! The concept of paying for a system like that, when we can do a better job of it in-house is extremely distasteful to me.

It's weird....we lose some sales to Pro Tools users because we don't use iLok and they prefer to have a dongle. But if we did, there are many thousands more of our users that would hate going to a dongle system. (and offering both dongle and dongless methods just complicates things, providing less reliability, more tech support and less security as well).

I just would never trust another company (especially PACE) with such a valuable and key part of my business and how I interact with my customers.

spectrum

Very good point, as well as dubdisciple's argument: pirates will be pirates.
I for one don't like using pirated software, makes me feel a bit dirty.
Now I'll admit, a bit dirty may be alright once in a while. 
So I did get pirated stuff, once or twice, long time ago.
Guess what happened. Guess what I did.
I purchased :)

"We're just two lost souls swimming in a fish bowl" (Wish You Were Here)
#25
TerraSin
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Re: Now I remember why I hate iLok 2015/12/28 14:22:22 (permalink) ☄ Helpfulby Fleer 2015/12/28 14:46:06
FleerVery good point, as well as dubdisciple's argument: pirates will be pirates.
I for one don't like using pirated software, makes me feel a bit dirty.
Now I'll admit, a bit dirty may be alright once in a while. 
So I did get pirated stuff, once or twice, long time ago.
Guess what happened. Guess what I did.
I purchased :)

More people started out like this than they would like to admit. Many people don't have thousands of dollars to test the waters when they first get started and they didn't have things like subscriptions back in the day so they began as pirates. Then, over time, they start to see the value of purchasing the product and do so if they see this as being an investment for them. I'm proud to say I've helped convert more than one person from going the way of the high seas after a while.
 
Sure, there are some who will likely never buy because it's not a career thing for them and they do it for goofing around in and you'll never be able to convert the "collectors" who pride themselves on having everything, but those are far and few between. People who generally take their music seriously see why it's worth the money, even if not right away, and purchase.
#26
bapu
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Re: Now I remember why I hate iLok 2015/12/28 14:23:14 (permalink)
mudgel
Ilok 2 here. No Problems.


Same. For years now.
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dubdisciple
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Re: Now I remember why I hate iLok 2015/12/28 14:57:17 (permalink)
I recall an excecutive with Sonic Foundry  (pre-Sony)  admitting that many of their best clients started off with pirated versions and that copy protection schemes never boosted sales.  I'm not advocating piracy. I know developers need to feed their families.  I just think piracy is a scapegoat for failed products. New industries tend to have tons of people putting out similar products. The truth is that most of us could make exactly what we wanted with a D.A.W. from 10 years ago. In bad economic times,  we are less likely to buy a product that shares a large portion of functionality with what we already own. The debate is a dead horse. I just wish there were better ways to resolve when my situation occurs. I have an eventide plugin I like using that is useless right now.
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TheMaartian
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Re: Now I remember why I hate iLok 2015/12/28 18:28:29 (permalink)
Such simple things can screw up authentication systems. Sigh.
 
I had a problem once with an admin who maintained my systems quotations. Before Borland came out with a decent spreadsheet, I was forced to use Lotus 1-2-3 for DOS. It required a key diskette in the 5 1/4" diskette Drive A: to operate. Pain in the butt, but managable. Until my admin's install started denying her key diskette.
 
After much time and mental anguish, I was able to determine the reason for the failure. She got tired of storing and retrieving the key diskette, so she cleverly attached it to the file cabinet right next to her PC.
 
With a refrigerator magnet.
 
Face palm! 
post edited by TheMaartian - 2015/12/28 18:41:18

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tom1
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Re: Now I remember why I hate iLok 2015/12/28 19:33:03 (permalink)
Without dongels I'd be without some of the best software on the market. Irreplaceable imo.

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#30
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