OT: Thanks to Cakewalk support

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tvolhein
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2015/02/21 08:08:44 (permalink)

OT: Thanks to Cakewalk support

After having trouble staying logged in to the forum (using Chrome) I called Cake support and got the exact help that I needed.  All is working well now.
 
Thanks to the support desk.
 
tom
 
 

Tom Volhein
tvolhein@gmail.com
http://www.tomvolhein.com
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    gswitz
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    Re: OT: Thanks to Cakewalk support 2015/02/21 08:36:27 (permalink)
    I think posts like this are always helpful and nice to see.

    StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
    I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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    Anderton
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    Re: OT: Thanks to Cakewalk support 2015/02/21 10:36:05 (permalink)
    I've contacted support a couple times and they were always able to resolve my problem. It wasn't a question of special treatment, but of having a problem and them having a solution. In my experience Waves is another company with good support. 

    The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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    djjhart@aol.com
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    Re: OT: Thanks to Cakewalk support 2015/02/21 10:45:54 (permalink)
    I reported an issue it took 4 weeks for them to get back with an answer , but CW contacted a 3rd party vendor to get a copy of there plugins to test my problem Although cakes development team cannot adresss my issue due to it being a 3rd party issue , I am very happy with how CW handles problems , it might take a little while but they sure look into your complaints .. Fantastic company jus sayin ..

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