Helpful ReplyOfficial customer support statement

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Treefight
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Re: Official customer support statement 2017/12/09 23:21:22 (permalink)
What to say.  Boiling rage, not at CW per se, and certainly no one there personally, it's just another massive blow in a crushing sequence of events in my life that I'm not going to bore anyone with.  Except to say that one of the events is moving my studio, a huge endeavor, which is already incredibly difficult.  But at least I wouldn't have to learn a new DAW - or at least start thinking about learning one.  Or so I thought.
 
What are people looking at?  Lot's of talk about Presonus.  I sure wish I had known earlier - I would have bought the Presonus controller, rather than the X-touch - for better integration from the outset.  Now it's MCU v. (fill-in-the-blank DAW).  With Sonar, MCU usually wins, at least it has lately.  I had the MCU and Xtenders for a while, back on the Sonar number-version days, and it was much more cooperative and predictable back then.
 
Never mind having to learn a new DAW (if it comes to that) while setting up the new space (and after shelling out $40k to build it to spec., never considering that the heart of it all might flatline).   
 
If this is just another rant, so be it.  We deserve it, we've earned it, we're allowed.  That said, I really hope this ship can be turned around - and we learn, once again, that the bakers were just being upfront and honest, in case Sonar does eventually cease to be supported at all.  In that case, well...  it's taken me all these years to become something close to an "expert" with Sonar.  With absolutely no ramp-up time available all these years later, I suppose I'll run it until it breaks for good or is just too outdated to work with whatever hardware/third-party software emerges down the road.
 
Then, keep your eyes on GearSlutz for a studio-closing sale.  And look for a floater under the Tobin Bridge.
 
I'd like to say it's been a good run, except I'm still at the starting line.  Maybe heartbreak hill, actually.

Stuff.
#31
Kev999
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Re: Official customer support statement 2017/12/09 23:37:51 (permalink)
It was a good idea to re-post this semi-official statement, as it could have been easily overlooked in its original place in the middle of a longish thread. However, the OP should have included a date on it. A lot of discussion has taken place since it was first posted, without any follow-up response from CW staff.

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