seanmichaelrobinson
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One particular project crashes Cakewalk by Bandlab and previous install of Sonar Professio
Hello all!
Hoping that someone might be able to help me out...
One of my current projects no longer loads in CakewalkBBL or my previous install of Sonar Professional (where it was originally tracked a few months back). Thanks to the new CakewalkBBL update, I can now see it makes it through loading every plugin, and loading the automation, but then hangs on the "almost there" dialogue in the Loading box. It also hangs up if I load it in Sonar "safe mode" with NO plugins loaded!
It's also a pretty terrible crash! Not "blue screen of death", but all semi-frozen, almost unrecoverable, takes about five minutes of coaxing to get the End Process dialogue to come up.
What in the world could be happening here? Long time Sonar user (since, oh, 2005 or so now!) and never had this happen to a project. Please, anyone, any help or hope to offer? Happy to upload the project somewhere if someone wants to take a look!
(and... is there another support channel now that Bandlab owns Cakewalk? is this still a reasonable place for this kind of question?)
Thanks everyone for your help and time!
Sean of the Summer Januaries
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 04:55:31
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Agh. Almost forgot--
Windows 10
Intel i7-4770 cpu
24 GB RAM
newest Cakewalk by Bandlab (as of today! didn't affect the crashing project)
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 04:56:07
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Ahem.
Focusrite Scarlett 18i20 1st GEn w/ Scarlett Mixcontrol
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wetdentist
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 15:05:05
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☄ Helpfulby seanmichaelrobinson 2018/08/15 16:38:50
any 32 bit plugins being used? bridges are buggy and can cause crashes
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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scook
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 15:09:58
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☄ Helpfulby seanmichaelrobinson 2018/08/15 16:38:48
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 16:43:45
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Thanks scook! I'll escalate to an email if I can't resolve it.
Hello wetdentist! Thanks for the suggestion. Yes, many many 32-bit plugins on the project. Do you think that could be the issue, if, according to the brand-new loading dialogue/screen thingy, all the plugins are successfully loading? It's the "Almost there"... it gets hung up on...
And a quick update--after a power-down, a Windows update, and a coffee or three on my part, the project loaded! It just took about, oh, six minutes to do so. I don't know what the issue was, but I went through and removed the most CPU-intensive plugins from the session temporarily, rendered/bounced a few small Melodyne "track Effects", "Save-as"ed the project...and now it opens. Still much much slower than other projects, but it opens! Really weird. The project has more automation than I normally use, but still nothing I can identify that may have caused the issue in the first place.
So the "crisis" is averted, but would still love to know what I've done and how I'd done it ! :) Anyone else have similar issues? No softsynths or anything, just good ol' fashioned recorded audio.
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wetdentist
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 18:36:58
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maybe/probably. i quit using 32 bit plugins 7 years ago because of all the crashes. when i was getting the crashes, the plugins loaded but then they crashed (both with bitbridge & jBridge). it's definitely one headache i don't have to deal with anymore!
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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Noel Borthwick [Cakewalk]
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 21:57:31
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If it finished loading all the plugins then its unlikely to be plugin related.
Here is something quick to try. Rename the project audio folder temporarily and try and load the project file again.
See if it makes it through the load. If it still fails for you send me a link to the project file and I can try and take a look at where it fails.
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 22:15:33
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Hello Noel!
Thanks for your help!
Okay, for comparison's sake, I loaded it one more time with the audio folder still there. It loaded in 40 seconds (more than double usual load speed, but not the six minutes or so it was before!)
Then I renamed the audio folder and tried to load again, and it crashed (for real this time--generating a crash report etc) during the "find audio" dialogue box.
Would love to send the project (and crash file) to you for any assistance you can provide! Happy to have salvaged things but eager to find out where things have gone wrong.
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Noel Borthwick [Cakewalk]
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/15 22:33:42
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Put the project and dump file somewhere on a share like google drive or dropbox and PM me the link.
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 04:29:04
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wetdentist
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 13:13:32
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yeah i was just going on my personal experience from 2011 (and before that), but once NI Kore went 64 bit, i rid my system of 32 bit plugins because i was getting crashes pretty much every time i used one (with jBridge). i'm sure things w/bridging have gotten better since then.
3.5 Ghz AMD 6-Core/16 gigs RAM, Roland Quad-Capture, Win 10, Cakewalk by Bandlab, Komplete 10, z3ta+, Z3TA+ 2, Rapture, Maschine 2.7 (MKI & Jam), Melodyne 4 Studio, Ozone 4, Jam Origin MIDI Guitar 2, Schecter Damien Elite, Fender Sonoran w/TronicalTune Plus installed, etc go here to hear Wet Dentist (2000-2016 RIP) my new sounds: The Das Kaput
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Noel Borthwick [Cakewalk]
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 14:37:12
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☄ Helpfulby seanmichaelrobinson 2018/08/16 14:52:31
seanmichaelrobinson
PM sent! Thanks Noel :)
Hi Sean, I looked at your project files. They both crash here as well... The crash is actually in Melodyne. If I load the project in safe mode and skip loading melodyne it loads fine. I can then save the project and load it again without any crash. I can forward the project and dump file to Celemony for analysis since its not something we can fix.
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 14:55:55
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Thanks Noel, please do forward it to them. I'll repeat the steps you've outlined above and save a Melodine-less version.
If I had to bet on this... I would bet it has something to do with the one-month full Melodine demo promo they ran back in... December? I remember giving it a spin and it's possible I used it to generate a few of the small "Track FX" clips present in the project, but then didn't render/bounce them down afterwards. That seems like it might be a likely area to generate a problem.
Thanks again for all your help and for taking the time! It's much appreciated. :)
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Keano66
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 15:34:13
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☄ Helpfulby seanmichaelrobinson 2018/08/16 17:35:22
I have a project which exhibited crash situations like you experienced. It would always stall when the melodyne plug in was loading. I had to load in safe mode and render the melodyne clip. It was OK after that.
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msmcleod
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 16:26:49
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☄ Helpfulby seanmichaelrobinson 2018/08/16 17:35:21
I find it's always best to do a bounce-to-clips on any Melodyne groove-clips before closing down a project, effectively removing the groove-clip.
Otherwise Melodyne will try to reload its state when the project is opened.
Whilst this is fine in principle, if for any reason Melodyne (or maybe a library it relies on) is updated, it could mean your project's melodyne state is now incompatible and crashes Melodyne. This is especially true for projects that may be left on hold for a while.
Mark McLeod Cakewalk by BL | ASUS P8B75-V, Intel I5 3570 16GB RAM Win 10 64 + Win 7 64/32 SSD HD's, Scarlett 18i20 / 6i6 | ASUS ROG GL552VW 16GB RAM Win 10 64 SSD HD's, Scarlett 2i2 | Behringer Truth B2030A / Edirol MA-5A | Mackie MCU + C4 + XT | 2 x BCF2000, Korg NanoKontrol Studio
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seanmichaelrobinson
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Re: One particular project crashes Cakewalk by Bandlab and previous install of Sonar Profe
2018/08/16 17:39:46
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Thanks for the additional info Keano and msmcleoud! Much appreciated.
I've hardly ever bounced down Melodyne track fx, as I'm so annoyed by the audible effects of pitch adjustment when it's poorly-applied, I'm always wanting to delay committing to it. But it sounds like I need to change my ways here :) (mostly it gets used around here for spot-correcting an errant note in, say, an improvised solo, or minorly-out-of-tune upright bass, not the full-on, "THE VOCALIST HAS TRANSFORMED INTO A PITCH LASER" vocal "correction" that's been popular the past ten years or so :)
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