Only 1 Processor Core working since Win auto update

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stm113cw
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2016/10/12 09:24:24 (permalink)

Only 1 Processor Core working since Win auto update

Some time last month my PC did some sort of auto update on Windows 10. I have been on 10 for a while but about 2 weeks or so ago I noticed things were different on both my desktop and laptop. Last night was the first time I really did anything with Sonar since. While constructing a drum track w/SSD play back was glitchy. I noticed that only 1 Core in the monitor was registering, I made sure multicore was checked in preferences but still only showing 1 processor working. Any tips or ideas? As far as I could tell system info says all 4 Cores are working. I am still running x3 Producer because since purchasing lifetime SPLAT in August I can run it for more that 30 seconds with out crashing.
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    Zargg
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 09:33:54 (permalink)
    Hi. If you right click on the Performance Module, you have some options (towards the top) that allows you to see different cpu consumption statuses (in lack of a better word). There are 3 different setting. Try switching between the different ones. I do not remember the different names for the module settings.
    All the best.

    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #2
    brundlefly
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 12:54:18 (permalink)
    Perf meter options are new to the latest release of 2016. OP is reporting this against X3.
     
    For X3, make sure CPUMeterMode=2 in Cakewalk.ini ( I don't recall if this was accessible via Preferences in X3 as it is now).

    SONAR Platinum x64, 2x MOTU 2408/PCIe-424  (24-bit, 48kHz)
    Win10, I7-6700K @ 4.0GHz, 24GB DDR4, 2TB HDD, 32GB SSD Cache, GeForce GTX 750Ti, 2x 24" 16:10 IPS Monitors
    #3
    stm113cw
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 14:19:40 (permalink)
    I thought about reaching out to Cakewalk email support but I can't get a reply about my SPLAT I purchased not working so I don't have faith I'd get a reply about this.
    #4
    scook
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 14:37:50 (permalink)
    X3 is out of support. Maybe more details about the Platinum issue would be helpful. There is not much in your other post http://forum.cakewalk.com/FindPost/3472260. When did you open your case with support? Did you file a problem report with a crash dump? If so, do you have a CWBRN?
    #5
    stm113cw
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 14:45:56 (permalink)
    The issue with Platinum is that it crashes in less that a minute no matter what I do. I have opened projects normally, in safe mode, create new projects, all the same. I screen shot the error and sent it in with my support request. I sent that during the time of that last thread. It's been frustrating to say the least. I have very limited time these days to work on projects and I'm not happy about having to spend that time troubleshooting.
    #6
    Zargg
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 14:51:14 (permalink)
    brundlefly
    Perf meter options are new to the latest release of 2016. OP is reporting this against X3.
     
    For X3, make sure CPUMeterMode=2 in Cakewalk.ini ( I don't recall if this was accessible via Preferences in X3 as it is now).


    I missed the "still running X3" sentence 



    Ken Nilsen
    Zargg
    BBZ
    Win 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII
    Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
     
    #7
    bitflipper
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    Re: Only 1 Processor Core working since Win auto update 2016/10/12 21:05:00 (permalink)
    If all you've got in your project is a MIDI track and a drum synth, then it's likely that only one core is working, and that would be normal. 
     
    You might double-check your buffer sizes. Windows has been annoyingly resetting some audio settings lately, e.g. re-enabling a disabled motherboard interface and changing the default sample rate to 96000.
     
    As for your SPlat problem, do you get a crash dump when it fails? If so, that'll pinpoint what's causing the crashes.


    All else is in doubt, so this is the truth I cling to. 

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    #8
    Rob[at]Sound-Rehab
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    Re: Only 1 Processor Core working since Win auto update 2016/10/13 00:33:05 (permalink)
    stm113cw
    The issue with Platinum is that it crashes in less that a minute no matter what I do. I have opened projects normally, in safe mode, create new projects, all the same. I screen shot the error and sent it in with my support request. I sent that during the time of that last thread. It's been frustrating to say the least. I have very limited time these days to work on projects and I'm not happy about having to spend that time troubleshooting.


    bitflipper
    If all you've got in your project is a MIDI track and a drum synth, then it's likely that only one core is working, and that would be normal. 


    don't know what MIDI setup (external synths?, drum modules?, digi mixer?) you are using, but check for MIDI loops that might fill up some buffer ... had to happen once and it crashed every exactly 58 seconds, was hard to track down and was caused by sending the MIDI clock to a device that didn't need, but echoed it back and got it send again ... exponential meltdown lasting 58 seconds ...

    GOOD TUNES LAST FOREVER
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    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
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    #9
    stm113cw
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 00:39:33 (permalink)
    Hey all.... thanks for your help, I think I have my processor issue fixed. I had to go to the boot tab on msconfig and actually change the processor count from 1 to 4, all seems to work well on that front. Still can't keep SPLAT from crashing. Sent yet another email to support. Hopefully I'll get some help.
    #10
    robert_e_bone
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 05:00:25 (permalink)
    Is all of your Windows maintenance up to date?  How about maintenance for any drivers or for Sonar?
     
    Have you 'tweaked' anything in either Windows or Sonar?  If so, please list the tweaks you have applied - perhaps one of those doesn't play well with Sonar.
     
    Do you happen to use any 32-bit plugins in a 64-bit Sonar?  Even with the supplied BitBridge or the commercially available JBridge, things frequently get flaky when 32-bit plugins are used in projects in a 64-bit Sonar.
     
    I would add that since most folks are not reporting such crashes, your particular crash frequency is likely due to one or more things local to YOUR system or its configuration.  I only say this because I believe that to be a far better situation than if LOTS of folks were having frequent crashes, because that WOULD more likely be a Windows or Sonar problem.  SOOOOO - if we keep digging into YOUR system setup and configuration, a solution is quite likely.
     
    Bob Bone

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #11
    stm113cw
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 09:02:04 (permalink)
    Thanks for the reply Bob, to my knowledge all of my Windows are up to date, I haven't done tweaks to anything that I can recall. I've had the crashing issue both before AND after the windows update. When I reached out to Cakewalk I screen shot the error and included with my email. I got a response that they received but nothing else. Yesterday I was unable to reach via phone but I was able to send in the fault report and now I have a ticket based on that, hopefully this will be resolved.
    #12
    bitflipper
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 09:55:51 (permalink)
    While you're waiting for support to get back to you, have a look at your Windows Event Log. The answer you seek might be in there.


    All else is in doubt, so this is the truth I cling to. 

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    #13
    Keith Albright [Cakewalk]
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 10:03:32 (permalink)
    stm113cw
    Some time last month my PC did some sort of auto update on Windows 10. I have been on 10 for a while but about 2 weeks or so ago I noticed things were different on both my desktop and laptop. Last night was the first time I really did anything with Sonar since. While constructing a drum track w/SSD play back was glitchy. I noticed that only 1 Core in the monitor was registering, I made sure multicore was checked in preferences but still only showing 1 processor working. Any tips or ideas? As far as I could tell system info says all 4 Cores are working. I am still running x3 Producer because since purchasing lifetime SPLAT in August I can run it for more that 30 seconds with out crashing.

    Sorry you are experiencing this.
    Have you sent in a problem report?  If so, what's the CWBRN #?
     
    My not be related, but there is a known issue with some Dell systems and the Dell Backup and Recovery (or AlienRespawn).  That causes a crash on opening projects because of a bad shell extension.  Updating to version 1.9 of the software should resolve that crash.  http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=GX7TX
    For Win 10 systems they recommend using the built in Microsoft Backup and Restore unless it was an upgrade install and the Dell software was utilized.
     
    Keith
     
     

    Keith
    #14
    stm113cw
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    Re: Only 1 Processor Core working since Win auto update 2016/10/18 15:45:31 (permalink)
    Hey Keith is this what you're asking me about? CWBRN-55497. Thank you by the way.
    #15
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