jaggedredux
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Out of memory error on Producer X2 since update
I'm getting an 'out of memory' error on Producer X2 with the '2a' update installed. Before the update I never saw this error message. Since the update I'm seeing it pretty much every time I work on a project. It seems to happen when I'm previewing audio samples, adding audio samples, and occasionally adding effects. Sometimes the software will start working normally again after a few seconds. Other times I get the error every time I try to do anything, and have to close the software down and open again - then it will work fine for a while. I have recently changed to windows 8 pro from windows 7 home premium, but the software worked fine in windows 8 before the update. I'm running X2 in a 32 bit system (Dell XPS 430 intel quad core (2.83 ghz), 4Gb RAM (3Gb useable), Edirol FA-66 through firewire, the 'cakewalk content' files are all on a seperate HDD from the program files (I read somewhere the X2 needs plenty of spare drive space). I'm also using a memory stick for cache but that hasn't helped. I obviously can't upgrade the RAM any further. I know shutting programs down will free up RAM, but generally I don't shut any programs down when using X2 and I've never got the out of memory error - and as I said before the system was fine before the update and not afterwards. Anything I can look at? Any known problems with the '2a' update that might cause this? Is it possible to remove the update without having to re-install X2?
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/05 13:26:11
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The X2a update is NOT supported for XP. The last update that will ever be supported for XP is X2 - but NOT X2a. This is due to reliance on Microsoft distributed libraries that are not released for XP, and never will be. Soooo, you have to go back to X2 and that's the end of the line for XP. On the bright side - a nice shiny new computer is out there waiting for you, which will include running in 64-bit format with either Windows 7 or Windows 8. Good luck, I am sorry to bring you the bad news on this, but hopefully whenever you pick up a new computer you will be happy. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/05 13:27:21
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Forgot - this is from the Cakewalk site, on support for XP for the X2a update: Please note: SONAR X2a is only officially supported on Windows 7 and Windows 8. Installation is not possible on unsupported operating systems, such as Windows 98 & XP. It remains possible to install and use SONAR X2a on Windows Vista though it is not recommended. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Grumbleweed_
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Re:Out of memory error on Producer X2 since update
2013/01/05 13:36:34
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robert_e_bone The X2a update is NOT supported for XP. The last update that will ever be supported for XP is X2 - but NOT X2a. This is due to reliance on Microsoft distributed libraries that are not released for XP, and never will be. Soooo, you have to go back to X2 and that's the end of the line for XP. On the bright side - a nice shiny new computer is out there waiting for you, which will include running in 64-bit format with either Windows 7 or Windows 8. Good luck, I am sorry to bring you the bad news on this, but hopefully whenever you pick up a new computer you will be happy. Bob Bone Did you read the post you are responding to? Grum.
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/05 14:30:58
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Thanks for the reponse, but I'm using windows 8.
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Danny Danzi
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Re:Out of memory error on Producer X2 since update
2013/01/05 15:19:57
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jag, that's a tough one. The only time I've ever gotten that "out of memory" message is when I've tried to bring in M4p's from like iTunes or whatever the heck that file extension is called. They are encoded a bit differently or something and Sonar won't read them unless I use this other software I have to turn them into regular mp3's. But that's the only time I've ever experienced the out of memory message. You should be able to just install X2 (the program only) over top of the X2a update. It's worth a try though I can't promise you it will be a fix. Just go to your X2 install and select "custom" install. This way all you'll install is Sonar without all the plugs and synths etc. From there, make sure you at least get the hotfix patch for the original release of X2. The hotfix really controls crashes and inconsistencies. If the hotfix gives you issues and you had no problems with just stock X2, go to C:\Program Files (x86)\Cakewalk\SONAR X2 Producer (if you installed 32 bit Sonar) or C:\Program Files\Cakewalk\SONAR X2 Producer (if you installed 64 bit Sonar) and you'll see a folder there named "Backup". In this folder is the original Sonar exe. Copy it and paste it into the directory where the backup folder is in, which is one of the directories I mentioned above. You'll see another SONARPDR.exe and it will ask you if you want to replace it. Say yes. Keep in mind, the above will only work if you install Sonar X2 from the original release, then apply the hotfix. The hotfix is what creates that "backup" folder and puts the original Sonar exe in there. So when you go to that folder and copy and paste the exe back into the correct directory, you are removing the hotfix and going back to the original release of Sonar X2. Hopefully though, just re-installing Sonar by itself and then putting on the hotfix eliminates your issues. That hotfix really helped me out with Pro Channel crashes, so it's worth a try to put it on after you install Sonar. But if it fails, you can revert back easy enough. Worst case scenario, totally uninstall Sonar and reinstall. Though it sucks, it may be the only way to go unfortunately. Good luck. -Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/06 10:10:38
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Hello Danny. Thanks for the information. I have been using some audio files that are not wav or mp3, so I'll try doing something with some more conventional audio files first and see what happens. The odd thing is, if I look at the total RAM used when sonar says 'out of memory' it's only at about 66% - meaning there should be about 1 Gb of RAM unused. I have a feeling I'm going to need to try the Sonar installation tips you gave because of the fact that this only started happening after the update. I don't recall whether I applied the hotfix. I'll have to take a look and see if the backup folder is present. Thanks again for the advice. I'll update this forum with the outcome.
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/06 10:46:46
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grumbleweed4162 robert_e_bone The X2a update is NOT supported for XP. The last update that will ever be supported for XP is X2 - but NOT X2a. This is due to reliance on Microsoft distributed libraries that are not released for XP, and never will be. Soooo, you have to go back to X2 and that's the end of the line for XP. On the bright side - a nice shiny new computer is out there waiting for you, which will include running in 64-bit format with either Windows 7 or Windows 8. Good luck, I am sorry to bring you the bad news on this, but hopefully whenever you pick up a new computer you will be happy. Bob Bone Did you read the post you are responding to? Grum. Wow - I did read the post - just processed it incorrectly - I saw the line about X2 and then 32-bit and my brain saw that as XP 32-bit. I am sooooo sorry about that. I don't miss the mark too often, but certainly did here, and will try to avoid that again as best as possible. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Danny Danzi
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Re:Out of memory error on Producer X2 since update
2013/01/06 11:19:04
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jaggedredux Hello Danny. Thanks for the information. I have been using some audio files that are not wav or mp3, so I'll try doing something with some more conventional audio files first and see what happens. The odd thing is, if I look at the total RAM used when sonar says 'out of memory' it's only at about 66% - meaning there should be about 1 Gb of RAM unused. I have a feeling I'm going to need to try the Sonar installation tips you gave because of the fact that this only started happening after the update. I don't recall whether I applied the hotfix. I'll have to take a look and see if the backup folder is present. Thanks again for the advice. I'll update this forum with the outcome. Hi jag, I'd be willing to bet that's what your problem is....the weird files you're using. You may need to convert them to waves or AIFF's or something. That's correct...when this out of mem message comes up, you're never physically out of memory. I don't think you need to reinstall Sonar...honest. Try working with a few wave files and see if you get it. I'd be willing to bet you won't get the warning anymore. Certain files....Sonar (as well as other DAW's) just don't work well even if the file format is something that is accepted by a DAW. For example, when I mentioned those M4p files that come from iTunes, no DAW I own can open them. I get out of memory messages from them too. Wave Lab fails, Reaper fails, Studio One fails, Adobe Audition fails and even Audacity fails. Audacity is the garbage disposal of DAW's...it opens everything. LOL! But not these...same message there. I have to use a product from Daniusoft...which is an audio converter. Once I run the files that give me that message through that and convert, they open right up in Sonar and never give me an ounce of trouble ever. So before you go messing with Sonar and do a reinstall or whatever, try working with some standard files if you can like wav, aiff, 320 mp3, flac, rex, wma etc which are all supported by Sonar and have never given me any trouble. But if you really feel the need to reinstall, definitely try what I mentioned in my other post as that is what I myself would do if I were in your situation. Best of luck...and yeah, please post back and let me know how you made out with it all. :) -Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/06 12:10:22
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Hi Danny. You were right. I used nothing but wave files in a project and no memory error. Your reply has saved me a lot of heartache I'm sure! I'll convert any files I use to wav from now on. Thanks for your help, Paul. Hi Bob. No problem. Thanks for reading the posting. These forums are the most helpful, and friendly, that I've ever experienced.
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/06 12:37:39
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Thanks for starting the new year being forgiving. Glad you got things working for you now - I think we all are going to have some learning curve when it comes to this kind of stuff. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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Danny Danzi
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Re:Out of memory error on Producer X2 since update
2013/01/06 20:09:28
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jaggedredux Hi Danny. You were right. I used nothing but wave files in a project and no memory error. Your reply has saved me a lot of heartache I'm sure! I'll convert any files I use to wav from now on. Thanks for your help, Paul. Hi Bob. No problem. Thanks for reading the posting. These forums are the most helpful, and friendly, that I've ever experienced. No problem, I figured that's what your problem was. I'm just glad that's what it was. Good luck with everything. :) -Danny
My Site Fractal Audio Endorsed Artist & Beta Tester
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/12 11:43:58
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So, after getting around the out of memory error by only using wave files, I then had X2 producer crashing regularly. Sometimes it was when adding a softsynth (usually Z3TA 2.1) and others when addings effects. I've been reading various forums about the best way to run X2 producer, so I figured I'd just do them all and see what happens. So, I finally bit the bullet and reloaded the whole lot. I have 2 hard drives in my PC, and cleared one off and loaded X2 producer on there, as well as the quickfix. Then loaded all the additional instruments etc, and loaded the projects onto a seperate external hard drive. So far everything is working, except I bought an Andy Jonhs kit for session drummer 3 and that isn't loading all the drums correctly, so I'll need to reinstall that. Anyway, so far so good, no memory errors (even when I load audio files that are not wave files), and no crashes. In fact it seems more stable than it's ever been. I've also been turning off the internet connection and the security software when I use X2, so I've done everything I can to minimise any problems. I guess the thing is I don't know which actions fixed the out of memory problem or the crashes, but as long as I have something that works I'm happy. I've not loaded the X2 'a' update yet, as the out of memory problems started after I loaded that. I'll back up all the cakewalk stuff from my second hard drive then try installing the update again. If the out of memory problem comes back, then it has to be something to do with the update, and that being the case I'll just copy the backup files and run X2 without the updates.
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/14 07:50:02
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So, the out of memory error is back using X2a producer. Saving and closing the project, then reopening it, seems to reset it for a while so I can get around the problem. Using wave files to prevent the issue, but I guess that's OK.
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/14 09:57:15
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So, just to make sure I understand the current state of it, you are running X2a, and though you got the errors again - when trying non-waves files (?) - but if you work with wave files you are running OK? Is the above a correct understanding? (my brain and I are not on speaking terms this morning). Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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stevec
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Re:Out of memory error on Producer X2 since update
2013/01/14 10:45:06
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Just out of curiosity... what is the audio format you're using?
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/16 07:59:38
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Bob. Yes, now X2a is installed again the out of memory errors are back, but didn't happen in the straight X2 version. Hi Steve. I'm using rex2 loops. If I use wave files and loop them there's no error. Even just previewing the rex2 loops causes the out of memory error with X2a. I tried doing the same thing in the standard X2 and there were no problems. After everything I've done my gut feeling is there's a problem with the update. I should be able to preview and use these loops without causing this error. I backed up X2 before i installed the update, so i might just go back to that. Paul.
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gustabo
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Re:Out of memory error on Producer X2 since update
2013/01/16 09:15:15
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Are you using a rex player with the rex loops, such as RXP Player? No problems here using RXP Player with rex loops.
Cakewalk by Bandlab - Win10 Pro x64 - StudioCat Platinum Studio DAW - 32 GB Ram - MOTU UltraLite-mk3 M-Audio Keystation 88ES - Akai MPD26 (hot-rodded) - Alesis DM10 - a few guitars, a few amps Novation Launch Control - Korg nanoKONTROL2 - PreSonus FaderPort - DAW Remote HD on iPad Adam A7X - Behritone C50A PreSonus Monitor Station v2 (controlling the mons) https://www.facebook.com/groups/sonarusergroup/
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/16 14:49:05
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No, I'm dragging them in from the browser into an audio track.
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daveny5
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Re:Out of memory error on Producer X2 since update
2013/01/16 14:56:50
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What do you have your paging file set to in Windows? It should be set to let Windows control the size. Depending on how many tracks you have, Windows 8 32-bit with only 3GB usable may not be enough. You should have installed 64 bit Windows.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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codamedia
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Re:Out of memory error on Producer X2 since update
2013/01/16 17:35:24
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I'm with "daveny5". With a machine like that - and 4 Gig of Ram installed, why not install 64 bit Windows? I understand everyone has their reasons, and I'm not trying to make a debate out of this - but it likely would have helped in this case. People think they have 3 Gig of Ram available on a 32 bit system, but that is not really true. 3 gig is available for use by OS and apps, but any ONE application (the sonar exe for example) can't use more than 2 gig in a 32 bit system. In other words, Sonar will not use 3 gig on a 32 bit system even if it's available - it simply can't! Once Sonar starts using more than 1.5 Gig you will likely start to notice problems. That problem will go away when using 64 bit systems.
Don't fix it in the mix ... Fix it in the take! Desktop: Win 7 Pro 64 Bit , ASUS MB w/Intel Chipset, INTEL Q9300 Quad Core, 2.5 GHz, 8 GB RAM, ATI 5450 Video Laptop: Windows 7 Pro, i5, 8 Gig Ram Hardware: Presonus FP10 (Firepod), FaderPort, M-Audio Axiom 49, Mackie 1202 VLZ, POD X3 Live, Variax 600, etc... etc...
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LittleWiggler
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Re:Out of memory error on Producer X2 since update
2013/01/16 22:20:15
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As I think others have mentioned, Sonar (going back to X1 at least) gives a out of memory when Sonar tries to read the ID tags embedded into certain audio files. The error has nothing to do with the amount of memory on the machine - it is tied to an error that happens when trying to read certain files (usually .mp3). I have found that converting offending files into either .wav or .flac works. John
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jaggedredux
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Re:Out of memory error on Producer X2 since update
2013/01/17 08:00:48
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Thanks for all the extra comments. I wasn't aware that a 32 gig system would limit the RAM used by programmes. That said, the problems only started after the X2a update. I never had an out of memory error with X2. Last night, as one of the previous postings suggested, I used the REX player and dragged in a midi file into the project from there, and it was all fine. I don't know if my machine can take a 64 bit operating system, but anyway, I'd rather just change my PC at some point to a 64 bit PC and get something a little newer. For now I have a work around so I'm happy. The system seems very stable now that I've reinstalled it all with the quickfix, the most stable that I've experienced. I don't want to rock the boat too much! Thanks for all the help and the comments.
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robert_e_bone
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Re:Out of memory error on Producer X2 since update
2013/01/17 08:35:23
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jaggedredux Thanks for all the extra comments. I wasn't aware that a 32 gig system would limit the RAM used by programmes. That said, the problems only started after the X2a update. I never had an out of memory error with X2. Last night, as one of the previous postings suggested, I used the REX player and dragged in a midi file into the project from there, and it was all fine. I don't know if my machine can take a 64 bit operating system, but anyway, I'd rather just change my PC at some point to a 64 bit PC and get something a little newer. For now I have a work around so I'm happy. The system seems very stable now that I've reinstalled it all with the quickfix, the most stable that I've experienced. I don't want to rock the boat too much! Thanks for all the help and the comments. Edited to remove ignorance - the OP had the info I was asking for again here, Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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