Overloud ReLive SOLVED!

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DeeringAmps
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2018/12/19 18:42:02 (permalink)

Overloud ReLive SOLVED!

Purchased Overloud's RelLive from Time+Space.
Got the authorization code immediately; but no download link.
TS customer service sorted it first thing in the morning; all is well.
Thanks for your kind support and help.
 
T
post edited by DeeringAmps - 2018/12/20 14:51:42

Tom Deering
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#1

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    telecharge
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    Re: Overloud ReLive 2018/12/19 20:11:41 (permalink)
    Hmm, been a minute since I ordered from Time+Space, but I suggest logging into your account there and looking around and checking any invoices/receipts you find.
     
    I also recall having some success with Time+Space's chat app on their website, but probably too late for that today since they're in the UK.
    #2
    SmokeyJ628
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    Re: Overloud ReLive 2018/12/19 20:34:53 (permalink)
    Looking at previous orders of Rematrix libraries from JRR, what you need is a link of the form: https://overloud.com/installation-rematrix-lib.php <+ some other stuff>
     
    Such a link will take you to a download area for the library and instructions on how to authorize it.  
     
    Take a look and see if you've got a link like that somewhere in your emails form T&S
    #3
    DeeringAmps
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    Re: Overloud ReLive 2018/12/19 20:49:52 (permalink)
    Problem sorted by TS support staff first thing in the morning.
     
    Thanks for chiming in, but
    the TS d/l info states that you add the library on Overloud's "serials" page (in user account),
    but there is now way I can find to add an authorization number in my account with Overloud.
    Just a general link from TS to the Overloud download demo page; no ReLive there...
     
    T
    post edited by DeeringAmps - 2018/12/20 14:53:11

    Tom Deering
    Tascam FW-1884 User Resources Page
    Firewire "Legacy" Tutorial, Service Manual, Schematic, and Service Bulletins

    Win10x64
    StudioCat Pro Studio Coffee Lake 8086k 32gb RAM

    RME UFX (Audio)
    Tascam FW-1884 (Control) in Win 10x64 Pro
    #4
    SmokeyJ628
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    Re: Overloud ReLive 2018/12/20 14:13:05 (permalink)
    T&S chat feature is really useful if you have a chance to use it during their usual office hours.  I've found it to be very helpful.
    #5
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