POS

Alrighty then... Good luck.

That does look difficult. Thanks Craig, for taking some of the mystery out of it.

jb101
Let's not just all flag him as Spam.
 
Can you be more specific about your problems, nitejamr?
 
1)I can copy and paste phrases on staff view, and 
2) I am not sure what you men by "the faders mix up the tracks half of the time" and
3) "There are numerous other problems too lengthy to go into here" doesn't giveme much to go on.

For (1), now he has a tutorial.
For (2), he probably typed an "O" and entered offset mode.
For (3), there's documentation.

I didn't flag him. I use the mobile forum and don't even know how to flag someone. Just in case anyone wondered.

Looking forward to it!

 
 

jb101
Let's not just all flag him as Spam.
 
Can you be more specific about your problems, nitejamr?
 
1)I can copy and paste phrases on staff view, and 
2) I am not sure what you men by "the faders mix up the tracks half of the time" and
3) "There are numerous other problems too lengthy to go into here" doesn't give me much to go on.

Anderton
For (1), now he has a tutorial.
For (2), he probably typed an "O" and entered offset mode.
For (3), there's documentation.

jb101
Let's not just all flag him as Spam.

Anderton
True, the post does indeed lack the two essential claims that count strongly for troll post certification. The person must claim:

• Professional involvement in the software industry
• To be so busy or important they do not have time to read the documentation.

He/she/it/they did neither, so this could very easily be legit.
 

 
I was not commenting on the replies, only that his thread had been flagged as spam twice.  I have seen far worse initial threads. One more flag and he was deleted by the old rules.
 
Perhaps that has changed.
 
Sorry if I have misunderstood.
 
 

jb101
Sorry if I have misunderstood.
 

No, I think you got it right, and I also think your point is valid. 

And in a way, I agree. Sonar's Point Of Sale (POS) displays have been rather lackluster in the past.

At my first read, it sounded like total exasperation and venting.
 
Perhaps some attempts at assistance might temper his temper and get him to engage in the thread, beyond the initial blast.
 
This forum is well equipped to fire away, should the OP choose not to actually attempt to solve any real issues, so let's first see if any additional posts shed more light on where he is at with it all, beyond the frustration.
 
Bob Bone
 

mixmkr
I'm actually more interested hearing about people's troubles and how it might affect my use of the same/similar software, rather than lame replies that really offer no help at all and prevent me from further reading in the thread.

Yeah...sometimes software does charge the emotions, when it really shouldn't at all.  But it can be frustrating, especially for those that don't use it extensively enough to really get into the depths of it and what it can really do....usually because of time restraints or slower than desired learning curves.

There are plenty of people who come here frustrated, which includes both newbies and long-time users. And invariably, the community rises to the occasion and more often than not, solves a problem, offers a workaround, or at least sympathizes.
 
But in this case...seriously...we've seen this kind of person before. They come in, don't ask for help, are rude, non-specific, throw in a line about their vast experience with software, plug some other program, and don't come back. It's almost a formula. And any effort the community spends trying to help that person, who never comes back to follow any of the advice, ends up wasting some very good and kind people's time.
 
Now, I don't claim to be able to sniff these people out with 100% accuracy, but I'm pretty sure that's the archetype we're dealing with here. As I said before, he/she/it/they didn't come here to ask for help, or provide any meaningful information that would allow for giving any help. Nor was there any interest in dialog, or we would be having a dialog. 
 
I don't care how frustrated someone is, making a grand entrance into a forum by using your first three words to call the subject of the forum a "Piece of Sh*t" is extremely rude and not the kind of person with whom I would like to interact. He's all yours...if he comes back.

<<Thanks, but with more than 1/2 dozen replies from you, you can retain ownership.>>
 
For the record:
 
The first post had a tutorial on how to cut and paste. Its level of sarcasm was mild compared to the level of negativity that engendered it, but it was factually correct, and intended to draw him back into a dialog even if it was only to complain some more (“I’m not an idiot, I know how to cut and paste”). His first post indicated he had ZERO intention of creating a dialog or asking for help, so I had nothing to lose.
 
My second post listed solutions to his three problems. For the first cut and paste issue, I did a tutorial. For the second, I suggested he had entered offset mode. For the third, since he was non-specific about his problems, I mentioned there was documentation. A lot of people don’t think to click on help.
 
In my third post, I defended him with some humor by saying he could very well be legit because he didn’t say two things that trolls love to say. Perfect entrance for him to say “You’re right, I’m not a troll, but I hate Sonar because...” and again, a chance for a dialog would have happened.
 
In my fourth post, I said don’t flag him because if he didn’t return and was a troll, a had a comedic post (which I did NOT post in case he was legit). And frankly, if he is a troll, a little levity would be welcome.
 
In my fifth post, I agreed that he should not be flagged out of the thread but given a chance to elaborate on his issues.
 
In my sixth post I said I doubted he’d be back, but I agreed it was worth giving him the benefit of the doubt.
 
Hardly incendiary stuff and despite his being rude, using language which is not proper (everyone knows what POS stands for and he put it in the THREAD TITLE), and plugging another program, I kept saying to give him the benefit of the doubt.
 
You can think those are lame responses; I disagree. I’m also quite sure my assessment of his sincerity is correct. We’ve had much more frustrated people come into the forum, but they at least had a veneer of civility over their frustration so they were treated with civility. Anyone who has come into the forum truly seeking how to fix problems has been responded to with respect, even though in some cases it was debatable whether they deserved it at first. Those who come in here looking to push a one-way personal agenda of negativity shouldn’t be surprised if they are not well-received by the community.

I don't think the user will be able to start a new thread or reply to this one until CW staff remove the ban unless you have the power too.