AnsweredPassword Reset is broken

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MPG
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2019/01/06 19:29:42 (permalink)
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Password Reset is broken

I forgot my password for logging into the cakewalk command center. I sent a password change request to my email. I haven't received the email and currently locked out of my products. What do I do?
 
edit: email address removed from post - sc
post edited by scook - 2019/01/07 18:24:36
#1
jimfogle
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Re: Password Reset is broken 2019/01/06 23:55:15 (permalink) ☄ Helpfulby MPG 2019/01/07 22:26:32
+2 (2)
Your best bet is to go to the BandLab support page and click on the request support link on the top, right corner of the page.  https://help.cakewalk.com/hc/en-us

Jim F
Cakewalk by Bandlab (CbB)
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http://fogle622.wix.com/fogle622-audio-home
 
 
#2
scook
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Re: Password Reset is broken 2019/01/07 18:26:41 (permalink) ☼ Best Answerby MPG 2019/01/07 22:26:28
+1 (1)
Yes, pw reset needs to be done by BandLab support. the old Cakewalk mail servers were shutdown some time ago.
 
Follow the link above or send email to support@BandLab.com.
 
For your protection, I removed the email address in the OP. This forum will be set to read only soon. The new forum is http://discuss.cakewalk.com.
#3
MPG
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Re: Password Reset is broken 2019/01/07 22:28:17 (permalink)
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Thanks Scook!
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