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AnsweredPassword Reset is broken

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MPG
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January 06, 19 7:29 PM (permalink)
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Password Reset is broken

I forgot my password for logging into the cakewalk command center. I sent a password change request to my email. I haven't received the email and currently locked out of my products. What do I do?
 
edit: email address removed from post - sc
post edited by scook - January 07, 19 6:24 PM
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    jimfogle
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    Re: Password Reset is broken January 06, 19 11:55 PM (permalink) ☄ Helpfulby MPG January 07, 19 10:26 PM
    +2 (2)
    Your best bet is to go to the BandLab support page and click on the request support link on the top, right corner of the page.  https://help.cakewalk.com/hc/en-us

    Jim F
    Cakewalk by Bandlab (CbB)
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    #2
    scook
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    Re: Password Reset is broken January 07, 19 6:26 PM (permalink) ☼ Best Answerby MPG January 07, 19 10:26 PM
    +1 (1)
    Yes, pw reset needs to be done by BandLab support. the old Cakewalk mail servers were shutdown some time ago.
     
    Follow the link above or send email to support@BandLab.com.
     
    For your protection, I removed the email address in the OP. This forum will be set to read only soon. The new forum is http://discuss.cakewalk.com.
    #3
    MPG
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    Re: Password Reset is broken January 07, 19 10:28 PM (permalink)
    +1 (1)
    Thanks Scook!
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