aquatorium
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Platinum Install Error (thinks it is still Pro version?!)
Hi,
Made the leap to Platinum from Professional . . . . and installed everything via the CCC application. Platinum will launch fine, but it is only showing me the Pro version stuff in Pro Channel and the Plugin Manager is greyed out, thus not allowing me to scan for anything. I have checked the install and everything is there: all the plugs, all the instruments etc. Additionally, the executable is correct: SONARPLT.exe
I have also resorted to un-installing and doing it all over again with the same result.
Has anyone encountered this before? Have I done something outrageously silly?
Thanks.
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Zargg
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 14:29:57
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Hi. Did you try to do a vst reset, check scan existing and failed plugins, and do a vst rescan? I have seen it help in some cases.
Best of luck.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 14:32:58
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Unfortunately, I am not able to do that as the plugin manager options to scan are all greyed out! It's very odd.
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Zargg
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 14:48:55
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Under Preferences (P), you will see vst settings. Do a vst reset. Check Rescan existing plugins, and rescan failed plugin. Hope it helps.
Best of luck.
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 14:55:36
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I can't . . . . the buttons are greyed out so they won't work!
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Zargg
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 15:00:45
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And this is under Preferences (P), and not the pluginmanager?
Ken Nilsen ZarggBBZWin 10 Pro X64, Cakewalk by Bandlab, SPlat X64, AMD AM3+ fx-8320, 16Gb RAM, RME Ucx (+ ARC), Tascam FW 1884, M-Audio Keystation 61es, *AKAI MPK Pro 25, *Softube Console1, Alesis DM6 USB, Maschine MkII Laptop setup: Win 10 X64, i5 2.4ghz, 8gb RAM, 320gb 7200 RPM HD, Focusrite Solo, + *
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mudgel
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 15:48:07
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You'll find the plugin manager.exe and vst scan.exe in the C:/Program Files/Cakewalk/Shared Utilities folder they can be run with out Sonar even being opened.
Do you still have Professional installed?
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 16:59:35
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Hi,
Yes, under Preferences.
Tried PluginManager.exe, too
In both cases, all options greyed out.
No, I do not have Professional installed! I'm at a loss with this, so I suspect a call to support is on the cards!
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 17:18:45
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Here is what the problem is: as you can see, buttons are un-clickable! 
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scook
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 17:41:39
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☼ Best Answerby aquatorium 2015/07/19 18:07:44
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 17:43:26
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Thanks scook, those instructions look just the ticket . . . . . going to give that a try now. Here goes!
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aquatorium
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Re: Platinum Install Error (thinks it is still Pro version?!)
2015/07/19 18:01:08
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Thanks everyone, scooks suggestion did the trick: everything is working and behaving fine now!
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