Platinum freezes after opening CWP, if hit record too soon

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gmp
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2015/10/26 23:28:04 (permalink)

Platinum freezes after opening CWP, if hit record too soon

I have an MOTU Ultralite AVB sound card and sometimes the audio turns into a loud static. If I close and reopen Platinum then it goes away.  I had a session where this static sound happened right as I was trying to record a vocal.
 
I closed Platinum and double clicked on the CWP file to reopen to the song.  Once the song was open I hit R and Platinum froze. The singer was standing there, so I rebooted . Once I saw the desktop, I looked at the spinning wheel curser and waited for it to stop.
 
I then double clicked on the CWP song file that I wanted to open. As soon as the song was up I hit R and it froze again. This happened a few times until I instead opened Platinum by double clicking it's desktop icon. It automatically opens my blank custom template. From there I was able to reopen the song file and hit record without it freezing.
 
Has anyone else had this problem with Platinum freezing when directly opening a CWP file and hitting record right away? It seems to me that Platinum should not allow us to hit play or record too soon after opening a file and should  display the spinning wheel curser until it’s safe to hit record. This would prevent a crash like this.
 
 I have a new Win 8.1 Pro very fast computer. I’m using 32 bit Platinum with some memory hogs like Ivory and Superior Drummer and a fast SSD boot HD and and samples HD.
 
Any suggestions, insights,  or words of wisdom?

Gerry Peters
Midi Magic Studio
http://gprecordingstudio.com/
Album Productions and Songwriter Resources
Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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    Doktor Avalanche
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    Re: Platinum freezes after opening CWP, if hit record too soon 2015/10/27 06:40:46 (permalink)
    Update your audio interface drivers and firmware.

    If you are using 32 bit and resource heavy plugs it's only using 4gb of memory so probably not the greatest solution.

    Otherwise just don't hit record straight away! Not a thing I do, I wait for the dust to settle first.. Regardless appears to be more of a driver problem from my perspective if it is crashing.

    Cheers..
    post edited by Doktor Avalanche - 2015/10/27 06:53:00

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
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    gmp
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    Re: Platinum freezes after opening CWP, if hit record too soon 2015/10/27 10:55:48 (permalink)
    Doktor Avalanche
    Update your audio interface drivers and firmware.

    If you are using 32 bit and resource heavy plugs it's only using 4gb of memory so probably not the greatest solution.

    Otherwise just don't hit record straight away! Not a thing I do, I wait for the dust to settle first.. Regardless appears to be more of a driver problem from my perspective if it is crashing.

    Cheers..



    This happens with new drivers and old drivers from the audio interface and also with Platinum UP6 and UP8, all Windows updates.
     
    A big question in my mind is why this only happens when I open Platinum by double clicking the CWP file, but it doesn't happen if I open Platinum by clicking on the desktop icon? What is Platinum doing differently in those situations that prevents the crash from occurring? Is this a bug?

     
    You mention" don't hit record straight away! Not a thing I do, I wait for the dust to settle first." So have you had problems in the past? Are there general guidelines as to how soon to open Platinum once we're booted to the desktop? An how soon to start doing things once Platinum is open?

    Gerry Peters
    Midi Magic Studio
    http://gprecordingstudio.com/
    Album Productions and Songwriter Resources
    Cakewalk By Bandlab, Platinum 64 + 32 bit, Studiocat AsRock Z97 motherboard, Haswell CPU 4790k @ 4.4GHz, RAM 16GB DDR3/1600, Windows 10 Pro all updates including optional, MOTU AVB Ultralite sound card/Midi interface/Dig mixer, onboard Video HD4600. Midisport 2x2 midi interface, Vienna Instruments, Ivory II piano, Komplete 9, Superior drummer. 5 HD's - OS drive 250GB SSD, Samples drive 1 500GB SSD,  3 data HDs - total of 6.5T
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    Doktor Avalanche
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    Re: Platinum freezes after opening CWP, if hit record too soon 2015/10/27 13:51:49 (permalink)
    gmp
    [font="arial, helvetica, sans-serif; font-size: medium; line-height: 1.8"]A big question in my mind is why this only happens when I open Platinum by double clicking the CWP file, but it doesn't happen if I open Platinum by clicking on the desktop icon? What is Platinum doing differently in those situations that prevents the crash from occurring? Is this a bug?



    I suspect it's just a matter of when the audio engine kicks in and timing.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.6,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),2 x 1TB SSD (Samsung EVO 850),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5. Rap Pro,Maschine Studio+Komplete 9 Ultimate+Kontrol Z1,Addictive Keys,Waves Silver,Izotope Nectar elements,Overloud Bundle,Geist,Acronis True Image 2015.
    #4
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