ward s
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Platinum looking for a missing multisample for tune recorded on X1
Hello, When I try to load one particular tune I initially recorded in X1, Sonar Platinum gives me a small error message: Multisample Not Found. Saw Mini 3.sfz One by one, I went through and deleted every plug-in and synth, closing and re-opening the file after each deletion, figuring there would come a point where I had deleted whatever was looking for the multisample, but I got clear down to an empty project, no more audio or midi tracks, no plug-ins, no nothing, and still Platinum would ask for the missing multisample. Of course, I had saved the original project. When Platinum tells me about the missing item, I click Ok, then it repeats its message, I click Ok again, and everything loads up and plays just fine. I might mention, though, that it does take a remarkably long time for this project to load after I click Ok. I used Dim Pro, Session Drummer, Scuffman Guitar amp, and the usual compressor, EQ, and reverb from the standard X1. Any thoughts? --w
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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noggin489
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 02:29:48
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Hi. I have the same problem in Platinum, and also some graphics missing in the pro console. I contacted Cakewalk and they replied saying they were aware of all these problems and that it would be corrected in the next update. Hope this helps. Martyn Cakewalk Platinum (X4) Windows 7 Home Premium 64-bit SP1/16.0GB Dual-Channel DDR3 @ 671MHz (9-9-9-24) Gigabyte Technology Co., Ltd. GA-970A-DS3 (Socket M2)
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karhide
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 03:05:04
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I have just checked my install and I have Saw Mini 3.sfz in my "Dimension Pro\Multisamples\00 - Wavetables" directory. Have you searched your hard drive to see if it is present?
Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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ward s
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 14:15:07
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Curiously, I have it in two locations: c:\Program Files (x86)\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz c:\Program Files\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz I've only installed Dim Pro once that I recall, when I got X1. I didn't reinstall when I got Platinum. Not sure what to think.
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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bapu
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 14:20:38
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ward s c:\Program Files (x86)\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz
 =32bit ward s c:\Program Files\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz
 =64bit
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scook
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 14:50:32
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ward s Curiously, I have it in two locations: c:\Program Files (x86)\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz c:\Program Files\Cakewalk\Vstplugins\Cakewalk Sound Center\Modules\Multisamples\Dimension Pro\00 - Wavetables\Saw Mini 3.sfz I've only installed Dim Pro once that I recall, when I got X1. I didn't reinstall when I got Platinum. Not sure what to think.
Those are not seen by DimPro. The default location for DimPro multisamples depends on whether the 32bit or 64bit version was installed first. The two locations for "Saw Mini 3.sfz" used by DimPro are: C:\Program Files\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 64bit and C:\Program Files (x86)\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 32bit There is something odd about the Cakewalk Sound Center through. Somehow two instances of Cakewalk Sound Center are installed, one in the 64bit location and another in the 32bit location. Usually only one instance is installed and subsequent installers pick up the location from the registry. Regardless, Cakewalk Sound Center includes a selection of DimPro and Rapture programs and samples, which explains why "Saw Mini 3.sfz" is in the CSC paths.
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ward s
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 15:40:06
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scook
Those are not seen by DimPro. The default location for DimPro multisamples depends on whether the 32bit or 64bit version was installed first. The two locations for "Saw Mini 3.sfz" used by DimPro are: C:\Program Files\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 64bit and C:\Program Files (x86)\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 32bit There is something odd about the Cakewalk Sound Center through. Somehow two instances of Cakewalk Sound Center are installed, one in the 64bit location and another in the 32bit location. Usually only one instance is installed and subsequent installers pick up the location from the registry. Regardless, Cakewalk Sound Center includes a selection of DimPro and Rapture programs and samples, which explains why "Saw Mini 3.sfz" is in the CSC paths.
I do not have saw mini 3.sfz at the locations you specified. The directory is there, and there are plenty of other sfz files there, but not that one. Is this Cakewalk Sound Center oddity indicating something that should be fixed? Aside from that message about the missing multisample, everything seems to run fine. Should I just copy the file to the directory you listed? thanks!
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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scook
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 16:07:32
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The error in the initial post is due to Saw Mini 3.sfz missing from the DimPro installation. Copying the file may solve the immediate problem or the project may complain about missing "saw mini.wav" which could also be copied. However it begs the question; what else is missing from the DimPro multisample folder? The missing file error has nothing to do with CSC unless the project was not fully described in the initial post. WRT the double install of CSC, each CSC installation uses around 600MB of disk. Personally it would drive me nuts but if everything is running OK and the lost disk space is not an issue, it might be something to address later. To me, the DimPro issue is more troubling.
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ward s
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 18:43:39
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Should I just copy the whole set of multisamples to C:\Program Files\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 64bit and C:\Program Files (x86)\Cakewalk\Dimension Pro\Multisamples\00 - Wavetables\Saw Mini 3.sfz for 32bit? Or should I uninstall/re-install Dim Pro? (My next question would be: If it is a faulty install, would it uninstall correctly? Or would I run the risk of kicking over a whole bucket of other worms?) Regarding the CSC, I have 15 gigs free on my C: drive, so I'm not suffocating at the moment. If I were to try to address the CSC issue, how would I and what would the risk be? I'm competent to make some interventions in this machine, but I'm paranoid about going deeper than I know how and screwing things all up. Thanks a lot for your insights, Scook.
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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scook
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 20:48:03
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It is up to you. To fix the immediate issue, copy Saw Mini 3.sfz and saw mini.wav into where ever Dimension Pro\Multisamples\00 - Wavetables is located. Note just like the CSC, there should only be one copy of the DimPro multisamples, either the 64bit or 32bit path, not both. Removing and reinstalling DimPro is not that difficult. The exact instructions are slightly different depending on if the synth was installed using the Control Center or a previous version of SONAR and if both 64bit and 32bit versions are needed. Here is the process: - run the uninstall - If installed using the Control Center the uninstall process is started by right-clicking DimPro in the Control Center, otherwise run the uninstaller from Windows Control Panel > Programs.
- remove the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\dp and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\dp
- run the installer - The Control Center will install the 64bit version. If you need the 32bit version installed too, run the DimPro installer by hand. The default location for the installer is C:\ProgramData\Cakewalk\Command Center\Downloads.
To determine which installation of CSC is being used look at the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\Cakewalk Sound Center\1.0\Installation Folder. The other location is not being used.
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ward s
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/07 22:18:47
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Thanks a lot for all that, Scook. I'll give it a go and let you know. In the mean time, another issue has popped up, but that's for another thread.
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/08 12:31:02
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The quickest is to find all the folders associated with DP, including samples, and presets and synchronize them. I have at least 4 folders with DP and other samples cuz historically I have placed samples on the samples disk. I have repeatedly had to change registry paths to get stuff to work with new installations since DP and other programs do not place stuff here ya want it. I still have many 32 bit plugs installed cuz I have some very old programs that use them. Such as 32 bit direct x DP. Another distraction was when DP stopped using wav files and installed flac files. All kinds of presets did not work for on new computer installation. Had to copy all the wav files to the same folders. And now the CCC demands using the default folders which are unreasonably placed in buried folders that should never contain user defined settings. A user should not be able to save stuff to folders not on the default paths of most backup programs. I think the CCC is defining paths. It did not obey the paths I had set for sysx, programs files,... Where are your presets saved? Some are buried in the user folder where the sun never shines. Also do not use the sonar preset function. These presets are saved in a non-standard file format and requires the use of the plugin manager to export/import. This is a way bad idea. Disks die. Sometimes it is possible to retrieve files. These files are in folders with names of many numbers. Not easy to find. Difficult to get to ever work again. Whenever possible use the VST/plugin preset save/retrieve function. OP: DP with identify the sample not found by listing it as 0 bytes.
post edited by YouDontHasToCallMeJohnson - 2015/02/08 13:25:48
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ward s
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/21 21:08:58
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scook To fix the immediate issue, copy Saw Mini 3.sfz and saw mini.wav into where ever Dimension Pro\Multisamples\00 - Wavetables is located. Note just like the CSC, there should only be one copy of the DimPro multisamples, either the 64bit or 32bit path, not both. Removing and reinstalling DimPro is not that difficult. The exact instructions are slightly different depending on if the synth was installed using the Control Center or a previous version of SONAR and if both 64bit and 32bit versions are needed. Here is the process:
- run the uninstall - If installed using the Control Center the uninstall process is started by right-clicking DimPro in the Control Center, otherwise run the uninstaller from Windows Control Panel > Programs.
- remove the registry keys HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\dp and HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\dp
- run the installer - The Control Center will install the 64bit version. If you need the 32bit version installed too, run the DimPro installer by hand. The default location for the installer is C:\ProgramData\Cakewalk\Command Center\Downloads.
To determine which installation of CSC is being used look at the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cakewalk Music Software\Cakewalk Sound Center\1.0\Installation Folder. The other location is not being used.
I'm working on this now. I have uninstalled the DP via windows uninstaller, and it seemed to remove the registry keys you directed me to delete. But it left all the DP folders under the two cakewalk sound centers (multisamples, etc). Should I just delete those folders prior to re-installing DP? Also, regarding Cakewalk Sound Centers: I checked the registry, and the Program Files location (the 64 bit version) is the one referenced in the registry. Should I delete the other (32 bit) sound center folder? (it contains multisamples for DP and Rapture.) (The Rapture folder has an identical copy in the 64 bit folder) Thanks for your help!
i5, 16 gigs RAM, 3.3 GHzWindows 7 64 bitSonar PlatinumM-Audio fast track proAxiom 251988 PRS Custom with Joe Barden 'buckersG&L fretless bassDog
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scook
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Re: Platinum looking for a missing multisample for tune recorded on X1
2015/02/21 21:14:09
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The DP folders under CSS have nothing to do with DP plug-in. They were put there by the CSS installer and are only used by CSS. Even though the content is from DP, DP does not use it or know anything about it. Leave it alone or you will break CSS. Before deleting CSS from anywhere, rename the directory you intend to delete then test CSS from every version of SONAR you might use in the future. If CSS works as expected then it is safe to delete the directory, however; sometimes rather than delete directories right away, I move them to a scratch area on another drive. After a few weeks/months or when I need to free up some scratch space, the directories will be deleted. This gives me more time to determine if removing a directory was a mistake. And then the standard recommendation, make a backup and/or have a plan to recover should something go wrong. In this case the worst is a reinstall so there is not much risk.
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