Pops and clicks

Page: 12 > Showing page 1 of 2
Author
Marshall
Max Output Level: -78 dBFS
  • Total Posts : 602
  • Joined: 2007/06/14 04:28:16
  • Location: Alicante, Spain
  • Status: offline
2011/03/23 18:29:15 (permalink)

Pops and clicks

Hi
I had to take my PC to get a new video card fitted. It has come back from the shop and now when I even try to play back one audio track there are electronic "clicks" occurring. The CPU meter is hardly registering, but it sounds similar to overloading. I have an MAudio soundcard, and have checked all the obvious settings and Cakewalk's advice 
http://www.cakewalk.com/Support/hwsetup.aspx?dm=asio&man=M-Audio

I guess I need to ask the shop if they changed any settings, although can't think why they would. The new video  card is nothing special because I didn't think I needed one.

Anything else I should check kind people? 

Bill
#1

40 Replies Related Threads

    PeterMc
    Max Output Level: -80 dBFS
    • Total Posts : 504
    • Joined: 2003/11/12 23:46:34
    • Location: Tasmania
    • Status: offline
    Re:Pops and clicks 2011/03/23 18:33:09 (permalink)
    They will have installed new video drivers. Perhaps these are doing some intermittent work in the background. You might like to try the DPC latency checker to see if there are spikes in your system.

    http://www.thesycon.de/deu/latency_check.shtml

    Cheers, Peter.


    i5 6500, H170M, Intel HD 530, 16GB, Focusrite Scarlett 8i6, Win 10 Pro (1803) (64 bit), Cakewalk by Bandlab

    #2
    StarTekh
    Max Output Level: -55 dBFS
    • Total Posts : 2007
    • Joined: 2004/03/09 12:02:20
    • Location: Montreal
    • Status: offline
    Re:Pops and clicks 2011/03/23 18:40:17 (permalink)
    Marshall: whats the make and model of the new video card and ..
                   whats was the old unit ...jon
    #3
    djjhart@aol.com
    Max Output Level: -53.5 dBFS
    • Total Posts : 2189
    • Joined: 2008/10/24 08:45:46
    • Status: offline
    Re:Pops and clicks 2011/03/23 19:27:59 (permalink)
    try a different slot for your Pci or pcie card which ever you have..

    Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD  
    Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.
    Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen  Blade , Delay, Punch Evolved.
     http://soundcloud.com/johnhartson/tracks  
     http://www.youtube.com/user/jhart1313 
     
    #4
    Marshall
    Max Output Level: -78 dBFS
    • Total Posts : 602
    • Joined: 2007/06/14 04:28:16
    • Location: Alicante, Spain
    • Status: offline
    Re:Pops and clicks 2011/03/24 15:31:21 (permalink)
    I have now discovered that this seems to be a Sonar specific problem, in that it is NOT present when I try the equivalent recording in Tracktion! 

    I'm running Producer X1B. 

    Can anyone suggest why I should be getting clicks in Sonar and not Tracktion? 
    #5
    iiftmlis
    Max Output Level: -89 dBFS
    • Total Posts : 62
    • Joined: 2004/05/26 19:31:55
    • Status: offline
    Re:Pops and clicks 2011/03/25 06:30:31 (permalink)
    I can't tell you what the problem is but I can tell you I'm in the same boat.  I get pops an clicks in Sonar X1b at irregular intervals but averaging about once a minute.  It seem to occur in Sonar but not in Reason or Record by Propellerheads.  It also only seems to occur through my m-audio USB interface and my m-audio firewire interface but not the sound card in the computer.

    I did try running this tool

    http://www.thesycon.de/deu/latency_check.shtml
     
    And I see bad spikes at about the frequency that I would have noise but I didn't yet try to see if those peaks occur simultaneously with the noise.





    Win10 x64, i7@3.2Ghz, 12 meg ram,
    M-Audio USB fast track pro, Sonar Platinum
    #6
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 08:00:53 (permalink)
    Hi.
    A similar thing happens with my X1b. I use ArtsAcoustic Reverb on midi tracks with Play instruments and i get clicks and pops during playback. I made some tests and found out that those only occur when i have the AAR GUI open/active, everytime i change a value in AAR, i get more clicks. If the GUI is closed there aren't clicks and pops. My guess is that this is related to AAR GUI and X1b. I'm going to make some more tests.

    Do you have, by any chance, any plugin GUI open at the time those clics and pops occur?

    P.S. I had DPC running, everything green here.
    post edited by zArt - 2011/03/25 08:02:13
    #7
    emwhy
    Max Output Level: -62 dBFS
    • Total Posts : 1402
    • Joined: 2006/01/03 15:09:02
    • Status: offline
    Re:Pops and clicks 2011/03/25 08:10:57 (permalink)
    What OS are you using? If Vista or Win 7 do you have Aero enabled? Remember X1 is coded to take advantage of the high end cards.

    Odds are you should do first what Peter says and try the DPC Latency checker to see if your new card's drivers are a culprit. I tried switching to an NVidia GT 220 last year and the DPCs were awful, ended up going back to the GeForce 9500 card. 


    #8
    radioactiveblue
    Max Output Level: -88 dBFS
    • Total Posts : 108
    • Joined: 2009/11/05 14:23:09
    • Status: offline
    Re:Pops and clicks 2011/03/25 08:15:38 (permalink)
    They didn't perhaps re-enable your onboard soundcard when it was in the shop did they?

    Sonar X3E Producer (64 bit) 
    Windows 7 Home Premium (64 bit)
    AMD Phenom II X4 820
    8 GB DDR3 (PC3-10600 MB/sec)
    M-Audio Fast Track Pro
    1 TB WD Caviar Green internal HD (OS and software)
    500 GB WD Caviar Black internal HD (Audio Projects)
    500 WD external HD (for file back up only)
    Kurzweil PC1 SE
    Sibelius 7.5
    (Various guitars and effects, including Roland GR55)

    #9
    iiftmlis
    Max Output Level: -89 dBFS
    • Total Posts : 62
    • Joined: 2004/05/26 19:31:55
    • Status: offline
    Re:Pops and clicks 2011/03/25 09:11:35 (permalink)
    I need to amend my symptoms.  I do in fact hear the clicks and pops in Propellerheads Reason but only through the M-Audio Fast track pro, not through the computer's sound card.

    The noise usually (but not always) coincides with red spikes in the DPC Latency Checker.

    I think the problem in my case is not related to Sonar but either the m-audio drivers or my computer.  I've been using m-audio for quite a while so I'm reluctant to blame them but I'm new to Win7 also so maybe there's an issue with m-audio drivers under Win7.

    If I could figure out what's causing the latency spikes in my computer that might fix it also.  When I disconnect the m-audio device the spikes still occur.

    Win10 x64, i7@3.2Ghz, 12 meg ram,
    M-Audio USB fast track pro, Sonar Platinum
    #10
    emwhy
    Max Output Level: -62 dBFS
    • Total Posts : 1402
    • Joined: 2006/01/03 15:09:02
    • Status: offline
    Re:Pops and clicks 2011/03/25 10:12:13 (permalink)
    USB audio devices will cause higher DPC readings. On my desktop, I have a steady reading of about 15-20 when using my M Audio 2496 (PCI card) with Win 7 64 bit. When I switch to the Edirol UA 101 (USB) those readings jump to about 125-150. Still acceptable, but much higher than before. With your system, check to see if you have a Wi Fi card, and disable it, you should see a drop right away.  A few other things to check with Win 7 is Intel Speed Step, something that XP ignores but can cause spikes with certain MoBos, and also HPET (High Precision Event Timer...also ignored by XP). Disabaling those two things in the BIOS on my system got me great results. Another culprit of late is "green" devices that throttle up and down depending on if they're being used or not. Some newer graphics cards do that as well as certain types of drives and USB devices.

    #11
    Brando
    Max Output Level: -47.5 dBFS
    • Total Posts : 2776
    • Joined: 2003/11/06 11:47:20
    • Location: Canada
    • Status: offline
    Re:Pops and clicks 2011/03/25 10:12:50 (permalink)
    iiftmlis


    I need to amend my symptoms.  I do in fact hear the clicks and pops in Propellerheads Reason but only through the M-Audio Fast track pro, not through the computer's sound card.

    The noise usually (but not always) coincides with red spikes in the DPC Latency Checker.

    I think the problem in my case is not related to Sonar but either the m-audio drivers or my computer.  I've been using m-audio for quite a while so I'm reluctant to blame them but I'm new to Win7 also so maybe there's an issue with m-audio drivers under Win7.

    If I could figure out what's causing the latency spikes in my computer that might fix it also.  When I disconnect the m-audio device the spikes still occur.


    WiFi?

    Brando
    Cakewalk, Studio One Pro, Reaper
    Presonus Audiobox 1818VSL
    ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
    #12
    Brando
    Max Output Level: -47.5 dBFS
    • Total Posts : 2776
    • Joined: 2003/11/06 11:47:20
    • Location: Canada
    • Status: offline
    Re:Pops and clicks 2011/03/25 10:21:36 (permalink)
    Marshall


    I have now discovered that this seems to be a Sonar specific problem, in that it is NOT present when I try the equivalent recording in Tracktion! 

    I'm running Producer X1B. 

    Can anyone suggest why I should be getting clicks in Sonar and not Tracktion? 


    Sure - there could be lots of reasons. SONAR is likely more resource intensive than Tracktion. Your latency/buffer/ settings may be less optimized in SONAR than in Tracktion. SONAR X1 is definitely more graphically intensive than the older Tracktion. Your new graphic card may simply be underpowered for X1. I personally would try the DPC latency checker. If there are any big spikes occurring, taking care of those can make a huge difference is resolving DAW issues.

    Brando
    Cakewalk, Studio One Pro, Reaper
    Presonus Audiobox 1818VSL
    ASUS Prime Z370-A LGA1151, 32GB DDR4, Intel 8700K i7, 500 GB SSD, 3 x 1TB HDD, Windows 10 Pro 64
    #13
    rodhuerta
    Max Output Level: -90 dBFS
    • Total Posts : 15
    • Joined: 2008/01/18 18:20:18
    • Status: offline
    Re:Pops and clicks 2011/03/25 10:59:12 (permalink)
    Hi, are you using the same drivers in Sonar and Tracktion (meaning ASIO, WDM, WASAPI, MME) ? Have you tried to ajust latencies ?

    Regards
    #14
    iiftmlis
    Max Output Level: -89 dBFS
    • Total Posts : 62
    • Joined: 2004/05/26 19:31:55
    • Status: offline
    Re:Pops and clicks 2011/03/25 11:06:23 (permalink)
    As a couple of people mentioned, the problem appears to be a WiFi card.  This is a desktop connected by ethernet so the WiFi card is completely unnecessary.  Disabling it and then removing it seems to have taken the spikes down from once per minute to about once or twice and hour and I've yet to hear any noise related to these spikes.

    So I think my problem is solved. 

    Win10 x64, i7@3.2Ghz, 12 meg ram,
    M-Audio USB fast track pro, Sonar Platinum
    #15
    emwhy
    Max Output Level: -62 dBFS
    • Total Posts : 1402
    • Joined: 2006/01/03 15:09:02
    • Status: offline
    Re:Pops and clicks 2011/03/25 11:45:38 (permalink)
    Congrats! Good feeling isn't it? When in SONAR, you may also want to (temporarily) disable your ethernet card as well. They may get rid of that one last spike.




    post edited by emwhy - 2011/03/25 11:46:39
    #16
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 12:30:12 (permalink)
    I have Win 7 x64 and a nVidia 9600GT graphic card, no WIFI card here but my issue is really not the same as 'iiftmlis' (did i spell that correctly? :) ) had, DPC is all green over here.
     I tried AAR in Reaper and it works fine.
    Apparently seems to be a problem between X1 and AAR and probably something more, i'll try digging deeper.

    #17
    TobyC
    Max Output Level: -84 dBFS
    • Total Posts : 337
    • Joined: 2003/11/16 08:42:23
    • Location: Haywards Heath, West Sussex, UK
    • Status: offline
    Re:Pops and clicks 2011/03/25 12:34:22 (permalink)
    Have you made sure any motherboard monitoring is switched off? I found Gigabyte's EasyTune caused these problems on one PC and Asus' Probe on another. They basically kick out motherboard data at regular intervals with no regards to the applications running so can cause audio spikes. 

    TobyC

    Album tracks & video: www.tobesmusic.com
     
    Key Hardware: Asus Z-170A + Intel Core i7 6700K 4.00GHz Socket 1151, Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 2666MHz, StarTech.com 2 Port 1394a PCI Express FireWire Card, RME Fireface-UFX Audio Interface + Behringer ADA8200 8 Channel extension
     
    Key Software: Win 7/64, Sonar Platinum, Sony Sound Forge Pro 11, Izotope (Ozone 7 Advanced, RX4, Nectar 2, Alloy 2), Voxengo (Elephant, LF Punch, Span Plus, Gliss EQ), Sony Movie Studio Platinum 13
    #18
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 13:41:57 (permalink)
    My board is an Abit and i have nothing of the kind running in the background.
    Made another test in Sonar 8.5.3 and X1b:
    - 8.5.3 no issues
    - X1b every time i open/use AAR GUI clicks everywhere

    Gotta think about other tests and things i should check to understand this.

    #19
    Progmatist
    Max Output Level: -86 dBFS
    • Total Posts : 217
    • Joined: 2006/11/04 17:23:19
    • Location: Mesa, Arizona
    • Status: offline
    Re:Pops and clicks 2011/03/25 14:06:20 (permalink)
    If the video card has HDMI outs, disable HDMI audio.

    #20
    emwhy
    Max Output Level: -62 dBFS
    • Total Posts : 1402
    • Joined: 2006/01/03 15:09:02
    • Status: offline
    Re:Pops and clicks 2011/03/25 14:16:49 (permalink)
    zArt how about disabling X Ray and Aero if it applies. My laptop will give me pops with Aero enabled, but desktop doesn't.



    #21
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 16:21:20 (permalink)
    No HDMI audio and it's a desktop.
    What puzzles me is that i have no problems of the sort in both Reaper 4 and Sonar 8.5.3.

    Thanks for the tips guys. :)

    #22
    emwhy
    Max Output Level: -62 dBFS
    • Total Posts : 1402
    • Joined: 2006/01/03 15:09:02
    • Status: offline
    Re:Pops and clicks 2011/03/25 16:29:53 (permalink)
    zArt forgive me not knowing the plug-in that's causing the issue, but are you using X1b 64 bit or 32 bit? I've had some pops and clicks with the  Waves L3 with both Bit Bridge and jBridge at times in X1b 64, mostly when I'm dragging it or tweaking settings, but only when using certain other plug-ins like Session Drummer. I turned off the "Show Window Contents While Dragging" option and a few other eye candy tweaks that come with Win 7. It did help a bit.




    #23
    Marshall
    Max Output Level: -78 dBFS
    • Total Posts : 602
    • Joined: 2007/06/14 04:28:16
    • Location: Alicante, Spain
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:16:24 (permalink)
    PeterMc


    They will have installed new video drivers. Perhaps these are doing some intermittent work in the background. You might like to try the DPC latency checker to see if there are spikes in your system.

    http://www.thesycon.de/deu/latency_check.shtml

    Cheers, Peter.

    I'm not sure if it is conclusive, but I did try this and when I disable the video card the peaks seem to disappear. I guess I should have gone for a better replacement graphics card (?). The new one that I have installed is a Radeon 5450 1GB card. 
    #24
    StarTekh
    Max Output Level: -55 dBFS
    • Total Posts : 2007
    • Joined: 2004/03/09 12:02:20
    • Location: Montreal
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:34:31 (permalink)
     A simple Asus 8600 gt silent works very well here ..some newer
    cards might cause issues ..jon
    #25
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:40:50 (permalink)
    @ emwhy: Thanks for the tip, i will try that.
    What i did to test it in the 3 DAWs, X1, Sonar 8.5.3 and Reaper 4 (beta version just for comparision)
    - New project.
    - One track with EW Pianos.
    - Import a midi item, the same for the 3.
    - Fx Bin -> ArtsAcoustic Reverb -> choose a preset.
    - leave the AAR GUI open/active/whatever:)
    - Press play in transport
    - Results by DAW:
    X1- random clicks. It gets worst when i change something in AAR or even if i open an explorer window.
    8.5.3- Nothing wrong happens, can change parameters and presets when playing, oh, clicks when i change presets on the fly
    Reaper 4- All normal as far as i can tell. I think Jbridge works better than BitBridge.

    Also, a member posted here a thread about clicks using Altiverb, i'll check it next.
    Edit: Checked it and it seems that Altiverb 6 doesn't work in a x64 DAW on a X64 OS.

    Just to be clear, i'm not pointing the finger at X1, i'm just trying to figure this out.
    It can even a problem with AAR, i'll check their forum.
    P.S. AAR does have a 32/64 bit toggle switch, it doesn't matter which one is enabled though.

    @ Marshall: Sorry for using your thread it wasn't on purpose, i thought we had the same issue that's all. Anyway, if your previous graphic card was a nVidia one and they didn't clean up the nVidia drivers from the system they could be conflicting with ATI drivers. I think nVidia has an app to clean up their drivers off the system.


    post edited by zArt - 2011/03/25 17:48:05
    #26
    PeterMc
    Max Output Level: -80 dBFS
    • Total Posts : 504
    • Joined: 2003/11/12 23:46:34
    • Location: Tasmania
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:47:00 (permalink)
    Hey Marshall

    That card should be fine - it's about the same speed as my Nvidia 9800GT.

    I suspect a driver issue - perhaps it's checking for updates, or phoning home in some other way. That would explain the spikes.
    I would use msconfig to disable anything that ATI starts up on boot - there shouldn't be any extra ATI/Radeon processes running.
    You only really need the drivers. There may also be extra services running - might also be worth a check (also in msconfig).
    Question any process you can see in the task manager - what does it do, and is it really necessary?

    Cheers, Peter.


    i5 6500, H170M, Intel HD 530, 16GB, Focusrite Scarlett 8i6, Win 10 Pro (1803) (64 bit), Cakewalk by Bandlab

    #27
    StarTekh
    Max Output Level: -55 dBFS
    • Total Posts : 2007
    • Joined: 2004/03/09 12:02:20
    • Location: Montreal
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:51:16 (permalink)
    Marshall: i agree the card you have should work ok.. usualy NEW
    motherboard chipset/inf drivers for the os your running (from) the
    motherboards home page support and the latest video drivers will
    do the trick, try that 1st, need help ask .. hehe
    post edited by StarTekh - 2011/03/25 17:54:22
    #28
    Marshall
    Max Output Level: -78 dBFS
    • Total Posts : 602
    • Joined: 2007/06/14 04:28:16
    • Location: Alicante, Spain
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:52:21 (permalink)
    PeterMc


    Hey Marshall

    That card should be fine - it's about the same speed as my Nvidia 9800GT.

    I suspect a driver issue - perhaps it's checking for updates, or phoning home in some other way. That would explain the spikes.
    I would use msconfig to disable anything that ATI starts up on boot - there shouldn't be any extra ATI/Radeon processes running.
    You only really need the drivers. There may also be extra services running - might also be worth a check (also in msconfig).
    Question any process you can see in the task manager - what does it do, and is it really necessary?

    Cheers, Peter.
    Peter - can you help me here, how do a carry out these steps? Assume I know nothing!! And thanks!

    #29
    zArt
    Max Output Level: -90 dBFS
    • Total Posts : 34
    • Joined: 2011/01/08 08:48:48
    • Location: Porto, Portugal
    • Status: offline
    Re:Pops and clicks 2011/03/25 17:54:46 (permalink)
    @ Peter: You could be right, i remember when i had an ATI card, there was an ATI application called CCC. That could be culprit.


    #30
    Page: 12 > Showing page 1 of 2
    Jump to:
    © 2024 APG vNext Commercial Version 5.1