Problem with running Rapture in X1 Producer Expanded [SOLVED]

Okay, I'm still learning here, having only just upgraded to Sonar X1 Expanded. I also upgraded to the full version of Rapture, because I just fancied having another tool in my soft synth arsenal. My main soft synth work horse is Absynth 5.

I am using Sonar X1 Producer Expanded (X1d build 535) - x64 (phew!) running on Windows 7 64 bit

To get me into all the new features in X1, I created a test project, and I added to it ten instances of Absynth 5, one instance of Battery 3, one instance of Z3TA+ 2, one instance of Rapture LE (before I upgraded to full Rapture) and a single audio track.

I haven't frozen any of the soft synths.

The audio track effects bin there is Guitar Rig 5 (it is a guitar recording), plus an instance of Sonitus Reverb. I have also had a play with the EQ in the Prochannel.

The Master Bus Has an instance of LP64 EQ and HF Exciter. There is also an instance of Analyst and Gonio 3, but I leave these turned off. I have also added some Prochannel EQ.

I have also created an Effects Bus, with an instance of Sonitus Reverb, but I haven't added any sends to any of the afforementioned tracks.

As it stands, the Performance Module shows that one of the eight CPU cores is running at about 40%, while the remaining cores are running at somewhat less than 10%. The SSD disk operates at about 0.1% (only one audio track and I my audio storage device is a SSD). The System Memory Commit is about 3GB (9%).

I use a Roland QUAD-CAPTURE external audio device, utilising its ASIO driver. The buffer size is set to 1.5ms/64 samples, and the ASIO reported latencies are - Input 2.5ms/112 samples, Output 5.1ms/224 samples, total Roundtrip 7.6ms/336 samples. In the QUAD-CAPTURE driver settings dialog box I also check the boxes for "Use ASIO Direct Monitor," "Reduce CPU Load," and "Match the sample rate with ASIO." I have been running Sonar with these driver settings without any problems up to now.

So, when I add an instance of Rapture (full version), I also bring up the Step Sequencer view. I've never used Step Sequencer before, and I thought that I might as well start with my new instance of Rapture. I set up Step Sequencer with 8 beats and 4 steps. I then opened Rapture and found a preset that I liked (I can't remember which, but I get the same problem pretty much with all the presets I tried). I set up a two bar loop in the middle of my existing song and then pressed space bar.

Everything seemed okay to begin with, and I was adding notes within Step Sequencer, enjoying listening to the sequence growing. Then, without any warning, Sonar crashed. Prior to that, the CPU performance was as I described above, with no clipping, and no sign of the CPU being under undue stress. I tried to start Sonar straight away but the software would not start. I went into Task Manager and noticed that there was still a process called SONARPDR.exe still running. I tried to manually stop the process but nothing happened. The only way I could get Sonar running again was to restart Windows. This happened about five times and at one point I got the BSOD.

The next day I created a new project that contained just one instance of Rapture. The sound driver settings were left as above. I opened Step Sequencer and set it up with 8 beats and 4 steps, as before. I added some "notes" but without the project playing. I then pressed space bar. The 8 beat tune played for a few bars and then Sonar crashed. This time I copied the data from the dialog box that appears when a Windows program crashes:-

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: SONARPDR.exe
  Application Version: 18.1.5.535
  Application Timestamp: 4f4d5612
  Fault Module Name: Rapture.dll
  Fault Module Version: 1.2.1.0
  Fault Module Timestamp: 4a282889
  Exception Code: c0000005
  Exception Offset: 00000000000f58dc
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 2057
  Additional Information 1: e86a
  Additional Information 2: e86aaba040a82ad6c91d8416db8a8b4a
  Additional Information 3: 06d0
  Additional Information 4: 06d0cfcc9c53f433fe12163c4ce0f67c

I then changed the settings in the ASIO panel. I selected the largest buffer size, 46.4ms/2048 samples, Input 47.5ms/2096 samples, Output 95.1ms/4193 samples, Total Roundtrip 142.6ms/6289 samples. I re-opened my Rapture test project and played it. I added more notes in Step Sequencer. All was fine, and I could not get Sonar to crash.

I then changed the ASIO settings to the next buffer size down - 23.2ms/1024 samples, Input 24.3ms/1072 samples, Output 48.6ms/2142 samples, Roundtrip = 72.9ms/3214 samples. Sonar crashed. And that was with only one instance of Rapture.

I then created another test project with a view to testing more soft synths with Step Sequencer. I reset my ASIO driver settings buffer size is set to 1.5ms/64 samples, Input 2.5ms/112 samples, Output 5.1ms/224 samples, total Roundtrip 7.6ms/336 samples. I added two instances of Absynth 5, one instance of Battery 3, one instance of Z3TA+ 2, one instance of Dimension Pro, one instance of Square I and one instance of PSYN II. I used Step Sequencer to add notes to each track, and played the tune as I added those notes. Although each track was relatively simple, the whole song was quite busy, and each individual track was still more complex than what I created in my Rapture test project. It never crashed Sonar. I had to reset the audio engine once or twice, but that was it really.

Here is the specification of my laptop:-

CLEVO Model = P150EM 
Chassis & Display = 15.6" Matte 95% Gamut LED Widescreen (1920x1080) 
Processor (CPU) = Intel® Core™i7 Quad Core Mobile Processor i7-3820QM (2.70GHz) 8MB cache 
Memory (RAM) = 16GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (2 x 8GB) 
Graphics Card = NVIDIA® GeForce® GTX 675M - 2.0GB DDR5 Video RAM - DirectX® 11 
1st Hard Disk = 120GB Intel® 520 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW) 
2nd Hard Disk = 240GB INTEL® 520 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW) 
Internal Sound Card = Intel 2 Channel High Definition Audio + MIC/Headphone Jack (REALTEK) 
Network Facilities = GIGABIT LAN & WIRELESS INTEL® N130 802.11N (150Mbps) + BLUETOOTH 
USB Options = 3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD 
Firewire = 1 X 1394a FIREWIRE PORT 

Some more chipset info:- 
ACPI x64 based PC 
3rd Gen Intel® Core™ CPUs 
Intel® HM77 Express Chipset 
Intel® Xeon® processor E3-1200 v2 

External Sound Card = Roland QUAD-CAPTURE UA-55

There is still probably a load more information to add to this, but it is way past my bed time so I need to get this posted before I fall asleep at the keyboard. If there is anything you think I have missed could someone please give me a heads up?


cheers

andy :^)

Mate..

This post is huge!  But I'm going to try and help you out.   Hopefully, living in the UK, you can call Cakewalk on the phone.  They used to answer emails, nowadays they seem way too busy or something.  They've told me before... "Actually, we like it when you call us."  So :-)  If you have a bug problem, thats the way to do it.

Now about Rapture!  The best way to describe Rapture is probably as, "the hottest, most annoying person you have ever met."   Seriously, when it comes to Rapture..  You've got to patient.  Gentle..  And try and change its behavior a little, so it can work for you.

There is way too much going on in the example above to know, "what happened."  But I do know..  Rapture likes its pitch sequenced by simple midi clips, and its own internal sequencer.  Take my word for it!  Cause I've tried to sequence Rapture with Arpegiators, and Trackers, and Step Step sequencers, and all!  But Rapture really only wants it pitched sequenced by sending it straight midi from a piano roll...  or using its internal step sequencer.

Its a bug.  It probably has to do with the Expression Engine.  The way Rapture resamples a single cycle and spreads it accoss all frequencies.  I think that causes some weird interaction with sequencers.   And its just related to pitch!  So weird.


Btw..  I've been having an odd crash or two, with Rapture in Producer Expanded.  I'm sure we will see a Rapture 1.3, and a 1.4.


I know its not much, but I sure hope it helps.


Cheers

I have raised a support ticket for this problem...

Hmmm... ten days have passed since I raised my support ticket, and still no reply...

Thanks for your input there Linear Phase  Much appreciated.


As it happens, I am seriously considering a fresh install anyway, and I'm probably going to get another, but bigger (480gb) SSD. Main reason for that is I've mixed installs across my two current SSDs and I'm thinking I want to start afresh. I'm dual booting with Ubuntu as well, and as much as I love Ubuntu, I think I am going to have to drop it in favour for a dual boot of Windows 7 instead. I dunno... I'm still thinking about it, but it is a possibility.


I've been reading some of the other topics over on the X1 board, and there's discussion about how to install X1 and where to put the OS and programs, and where to place your project folders etc.


I'm not far off the so called "ideal" install, but I feel I want another go at it and see how it goes.


In the meantime, I'm going to e-mail a person on the Cakewalk staff who contacted me about another issue a month ago. I wasn't going to bother them at first, but now that ten days has passed, I'm going to see if this person can give tech support a nudge.


So, a couple of things to think about there... 


thanks again.


andy

Rapture is a great synth.. I have high hopes for 1.2.3

1.2.0 + 1.2.1 + 1.2.2 are really screwy for some odd reason.

1.0 never crashed! Although maybe it did in Sonar.. I was using mackis tracktion back then..  1.1 + was stable as a rock in Renoise and Ableton on Mac osx...

I never had any real problem with rapture until I came back to windows and bought sonar... Rapture is horribly unstable on my system, with Sonar..

Something is very wrong.. I hope they can find it for 1.2.3

Rapture = amazing synth.. Totally my fave

Hi there,

First off I'm sorry, but I don't have any answers as to the problem at hand here. My experience though has been that a fresh install, including a fresh os install, usually is the way to go. I upgraded two days ago from SPE 8,5 and had heaps of trouble a plugins were troubled by old installs and there basically is to many folders, especially hidden ones that Cakewalk seems to love to use. So in short, I'm whishing you well on the reinstall and it might prove to be a significant improvement.
Now to my own selfish motive to reply to this thread :P I'm using just the rapture le version, have allready found out how to get the digital soundfactory samples to work (installer puts multisamples in system root rather then PF/CW/Rapture LE) , but I'm missing the standalone version. When using SPE 8,5 I updated RLE to 1.2.2 and was happy to find a icon on my desktop to launch RLE standalone.
Now with X1 however I don't have this and I can't find a file anywhere to open RLE standalone. I've tried running the 1.2.2 update, but that tells me RLE isn't installed. It is on my computer however and though it doesn't show in 'software' in my control panel, I can use it in sonar. Could the update maybe not work as I'm seeing the program is now called RLE32bit ? Is it still possible to use RLE standalone and if so, how can I accomplish that ?
I hope someone could enlighten me about this and for the rest my appologies for somewhat hijacking this thread. I mainly did this coz CW customer support sucks and this thread is at least active at the moment. So tnx in advance for any replies and good luck to everyone with the problems described here. Grtz

Paul

Hi Paul,

I'm afraid I can't help with your particular issue, as I upgraded to full Rapture, and I can now run it stand alone in its "microhost." My microhost is called "Rapture.exe" and does not refer to the fact that it is 32 or 64 bit.

Edit = too much to list.