Problems setting up M-Audio Fast Track Ultra [SOLVED!!!]

I purchased an M-Audio FTU and I am trying to use it with my new computer, which is a Dell Inspiron with a Pentium i3, 3.20 GHz w/ 6GB RAM running Windows 7 64-bit.
 
I am having what I guess you would call dropouts, but attached is a screenshot below showing what's happening. It's like it lost connection. It might happen a minute apart or a few seconds apart. The attached screenshot occured when nothing was connected to the FTU and all inputs where turned down to zero.

I've tried the following and still have the same problem

* I have downloaded the newest drivers; occurs with ASIO or WDM
* Occurs in both Sonar PE 8.5 and Sound Forge
* Tried with different USB ports and different USB cables
* Happens both bus-powered and wall-powered
* My antivirus is off and internet is not connected
* Checked for IRQ conflicts and all other troubleshooting tips from M-Audio
* Increased latency up to 512 samples and problem still occurs
* No other programs are open (iTunes, etc)
* I previously turned "High Performance Mode" off because that was freezing my system

Any ideas I haven't thought of? Hardware problem possibly?
 

dlogan


A couple of other things I forgot to mention:

* I don't have this problem with my Line6 interface
* I've turned off Windows sounds and disabled the internal soundcards
* When I'm recording something and using direct monitoring with the FTU, I don't hear these glitches; I just see then on the waveform then they're very audible when I play it back.

On the M-Audio forum, the moderator said it didn't sound like a hardware problem.

But he didn't offer what it did sound like or how to fix it? 
 
it sounds like you've done a lot of great troubleshooting already.  a couple of things I would try if it were me (and it almost was!  I considered the FTU when I bought the MOTU instead!):
 
try a different computer.
check for DPC latency (google it, download it and run it)

Well the problem has gone away (at least for now) and it appears the problem was my wireless card. Before when I was having this problem, I wasn't connected to the internet, but the wireless card was still enabled. When I went to Device Manager and disabled the wireless card - the problem is gone!! Yea!!

jmoyers


Hello, I'm very new to this and I hope you can help me....?
I'm running Sonar Producer 8.5 and just added an M Audio Fast Track Ultra.  I want to record 4 individual vocal tracks simultaneously but I can't find a way to map the mics to the tracks in Sonar.  The only track input options I can find are "M Audio stereo output" or "Left.."or "Right...".  Can I get 4 separate tracks through the USB output of the Fast Track Ultra? 

Welcome to the forum! Yes, you can... as long as you're wall-powered (not bus-powered). When you're bus-powered, you're limited to 2 inputs. So just plug it in with the power adapater (the FTU control panel should then show that you're wall-powered) then you should be good to go!

Thanks!  I appreciate the help, I'll try that...

I noticed on your screen shot above that your input to track 1 is ASIO.  I cannot select asio drivers, the only choice I get is MME... could that be part of the problem?