Problems when changing latensy (Rme Hdsp 9632)

Hi!
I just got my Rme Hdsp 9632 and have some problems when changing samplerate (It get crackling/distorted)

I've got two soundcards installed (as recommended by Rme)
1. Ewx 24/96 : System default
2. Rme 9632 : DAW

In the Sonar > Audio > Advanced > Record Latency Adjustment
the EWX keeps coming up. When I choose the Rme-card, I close and open again, the ewx-cards is there again.
Playback/recording timing master is set to the Hdsp, drivers are asio, and the ewx is grayed out in the drivers-section

For me it seems a little random. I sometimes can successfully change latency, but often not. I can always go back to a latency that was fine

Aud.ini  :

[Aud]  
 DataDir=D:\Cakewalk Projects\Audio Data  
 PictureDir=C:\Cakewalk Projects\Picture Cache  
 PicCacheMB=500  
 PicCacheZoom=128  
 PicCacheLevels=2  
 EnablePicCacheThreads=1  
 ComputePicturesWhilePlaying=1  
 CopyOnImport=1  
 ReadCache=0  
 WriteCache=0  
 EnableCacheWriteThru=1  
 VolMethod=1  
 PanMethod=1  
 DiskBufSize=256  
 DiskRecBufSize=256  
 ExtraDiskBuffers=2  
 DitherAlgorithm=0  
 ZeroFillMethod=2  
 RecordPreAllocSeconds=0  
 ZeroFillDB=300  
 FlushWriteBeforeRead=0  
 FlushMultiple=1  
 DefaultEqPosition=0  
 DefaultAudSnapOfflineStretchMethod=3  
 DefaultAudSnapOnlineStretchMethod=5  
 RealtimePreroll=0  
 SuspendPluginsOnBounce=1  
 [Wave]  
 DefaultSampleRate=44100  
 DriverID=0  
 WaveInID=1  
 OpenInputFirst=0  
 SmpteMode=1  
 TimingOffsetMsec=0,000000  
 TimingOffsetBuffers=0  
 LatencyMsec=23  
 BounceBufSizeMsec=0  
 FlushOnStop=1  
 EnableMixThreads=0  
 MixThreadCount=0  
 EnableSetThreadIdealProcessor=0  
 AllowOfflineRenderMixThreads=1  
 UseMMCSS=1  
 MMCSSThreadPriority=2  
 MMCSSTaskKey=Pro Audio  
 FreeMemOnUnload=1  
 AlwaysOpenAllDevices=0  
 MinimizeDriverStateChanges=1  
 RemoveDCOffset=1  
 EnableAsioBufferSwitchTimeInfo=1  
 EnableDeviceOutputLatencyCompensation=1  
 UseHardwareSamplePosition=1  
 BitsPerSample=24  
 FileBitDepth=24  
 RenderBitDepth=32  
 ImportBitDepth=0  
 ExtraPluginBufs=0  
 MixDezipperUsec=50  
 GapDezipperUsec=500  
 WaveInBuffers=8  
 WaveOutBuffersMME=4  
 WaveOutBuffersKS=2  
 MeterFrameSizeMS=40  
 SyncMaxDriftMsec=2  
 SyncDivisor=8  
 ProfiledMME=0  
 ProfiledKS=1  
 ProfiledWASAPI=0  
 UseWDMDmaForWASAPI=1  
 LinkSendPan=0  
 LinkPFSendMute=0  
 StopOnEmptyPlayQueue=0  
 KsUseInputEvent=0  
 WaveOutExtraBuffers=1  
 AutomationDecimationMsec=50  
 EnableSSEMixing=1  
 ThumbnailCacheSize=100  
 ManageASIOThreadPriority=1  
 EnableLiveADCRecalc=1  
 UseAlias=1  
 DropoutMsec=250  
 StartFadeMsec=2  
 StopFadeMsec=2  
 PanLaw=0  
 DisableIMDuringPlay=0  
 ShowMultiChannelInputs=1  
 ShowMultiChannelOutputs=1  
 [AudioSystem EWX 24/96 (3 in, 2 out)]  
 MigratedDMA=1  
 Name=EWX 24/96 Wave Analog  
 InputLatencyOffset=0  
 UseAsioReportedLatency=1  
 WidePacking=2  
 Interleave=2  
 Use24BitExtensible=0  
 UseExtensibleForMultiChannelIO=1  
 WDM.DMA.11025=110 220 82 165  
 WDM.DMA.22050=220 440 165 330  
 WDM.DMA.44100=441 882 330 661  
 WDM.DMA.48000=480 960 360 720  
 WDM.DMA.88200=882 1764 661 1323  
 WDM.DMA.96000=960 1920 720 1440  
 WDM.DMA.176400=176 176 176 176  
 WDM.DMA.192000=192 192 192 192  
 [Debug]  
 TraceISR=0  
 RecBufFill=0  
 [DriverMap.WDM]  
 UseWaveOut1=1  
 UseWaveOut2=1  
 UseWaveIn1=1  
 UseWaveIn2=1  
 UseWaveIn3=1  
 [SampleRates]  
 Count=8  
 0=11025  
 1=22050  
 2=44100  
 3=48000  
 4=88200  
 5=96000  
 6=176400  
 7=192000  
 [ASIO Hammerfall DSP (6 in, 6 out)]  
 InputLatencyOffset=0  
 UseAsioReportedLatency=1  
 [AliasInput]  
 ASIO Hammerfall DSP 11 Analog 9632 (1)=ASIO HDSP Analog    
 ASIO Hammerfall DSP SPDIF 9632 (1) L=ASIO HDSP SPDIF  
 ASIO for EWX 24/96 EWX 24/96(1) Analog In Left=ASIO for EWX 24/96 EWX 24/96(1) Analog In Left  
 ASIO for EWX 24/96 EWX 24/96(1) S/PDIF In Left=ASIO for EWX 24/96 EWX 24/96(1) S/PDIF In Left  
 ASIO for EWX 24/96 EWX 24/96(1) Mixer In Left=ASIO for EWX 24/96 EWX 24/96(1) Mixer In Left  
 ASIO Hammerfall DSP 1 ADAT 9632 (1)=ASIO Hammerfall DSP 1 ADAT 9632 (1)  
 ASIO Hammerfall DSP 3 ADAT 9632 (1)=ASIO Hammerfall DSP 3 ADAT 9632 (1)  
 ASIO Hammerfall DSP 5 ADAT 9632 (1)=ASIO Hammerfall DSP 5 ADAT 9632 (1)  
 ASIO Hammerfall DSP 7 ADAT 9632 (1)=ASIO Hammerfall DSP 7 ADAT 9632 (1)  
 [AliasOutput]  
 ASIO Hammerfall DSP 11 Analog 9632 (1)=Asio Hdsp Audio  
 ASIO for EWX 24/96 EWX 24/96(1) Analog Out Left=ASIO for EWX 24/96 EWX 24/96(1) Analog Out Left  
 ASIO for EWX 24/96 EWX 24/96(1) S/PDIF Out Left=ASIO for EWX 24/96 EWX 24/96(1) S/PDIF Out Left  
 ASIO Hammerfall DSP 1 ADAT 9632 (1)=ASIO Hammerfall DSP 1 ADAT 9632 (1)  
 ASIO Hammerfall DSP 3 ADAT 9632 (1)=ASIO Hammerfall DSP 3 ADAT 9632 (1)  
 ASIO Hammerfall DSP 5 ADAT 9632 (1)=ASIO Hammerfall DSP 5 ADAT 9632 (1)  
 ASIO Hammerfall DSP 7 ADAT 9632 (1)=ASIO Hammerfall DSP 7 ADAT 9632 (1)  
 ASIO Hammerfall DSP SPDIF 9632 (1) L=ASIO Hammerfall DSP SPDIF 9632 (1) L  
 [DriverMap.ASIO]  
 UseWaveOut1=0  
 UseWaveOut2=0  
 UseWaveOut3=0  
 UseWaveOut4=0  
 UseWaveOut5=0  
 UseWaveOut6=0  
 UseWaveIn1=0  
 UseWaveIn2=0  
 UseWaveIn3=0  
 UseWaveIn4=0  
 UseWaveIn5=0  
 UseWaveIn6=0  
 UseWaveOut7=0  
 UseWaveOut8=1  
 UseWaveIn7=0  
 UseWaveIn8=1  
 UseWaveIn9=1  
 [ASIO for EWX 24/96 (3 in, 2 out)]  
 InputLatencyOffset=0  
 UseAsioReportedLatency=1  
 

Thanks!

Make sure that Windows sounds are not using the RME but the EWX.

Yes, it's asio

 
FWIW, What you describe sounds exactly like what you'd experience if running WDM-KS... and you changed buffer size (latency) on the audio interface without re-running Wave Profiler.
You'd hear distortion...
 
If the audio ports for both units show up the the Record/Playback Timing Master drop-down list, you have to be running in WDM-KS mode.  ASIO only allows one audio interface to operate.

Thanks, but only the hdsp shows up there.

 
Try deleting the Aud.ini file... and resetting your audio preferences.
If that doesn't work, try disabling the EWS card in Device Manager.
 
The RME is a rock-solid interface.

if you are changing the sampling rate - are you also changing the sample rate in sonar? they both need to be the same. Thats under Audio | default sample rate.

Also, make sure you're running the RME in 'Master' mode and not 'AutoSync' since you make no mention of external clocks.

wintaper


if you are changing the sampling rate - are you also changing the sample rate in sonar? they both need to be the same. Thats under Audio | default sample rate.

Also, make sure you're running the RME in 'Master' mode and not 'AutoSync' since you make no mention of external clocks.

I'm not changing sample-rate, only latecy.
Tried setting the clock from "AutoSync" to "Master", but no change

From the main menu, choose Options | Audio. On the General tab, make sure "Playback Timing Master" and "Record Timing Master" are set to the same channel of the 9632 - in my case I use the SPDIF L channel.

Click the 'Advanced' tab. 'Driver Mode' should be ASIO. Under Synchronization, choose "trigger & freewheel". Under 'Record Latency Adjustment' make sure the 9632 is selected. Also make sure "use ASIO reported latency" is checked.

If thats the case - disable and/or yank the other card and turn off all windows sounds. You don't need a second card for windows sounds. 

I'm using an RME HDSP-9652 as the only card in my machine - the onboard RealTek is diabled in the BIOS. The RME works with whatever audio apps I need it to - and so should yours.

I should also mention that I have a screen-redraw problem (Sonar).
The screen redraws once a second or so.
It came on the same time as I installed the hdsp-card.