Problems with Layla 24 bit & Sonar 8.5 producer

you have several different problems you're describing. 

first, which operating system are you using and do you have the latest layla drivers for that operating system?
next, when you say if you choose ASIO you can't get it to recognize  outputs 7/8 but will only recognize SPDIF - are you USING outputs 7/8?  how many outputs are you using and what do you have connected to them?  when you change to ASIO, go to OPTIONS>AUDIO>DRIVERS and see if outputs 7/8 are listed but not checked.

we'll deal with the WaveRT message if we need to work in WDM mode, but IIRC layla doesn't have workable WDM drivers, only ASIO.  (If someone knows better, let us know).

when sonar stays loaded after you've exited, that is due to being connected to a MIDI controller which is not releasing the drivers from sonar.  what MIDI controller do you have connected to sonar?

lastly - you say you can't get any sound out of the system.  so are you saying you can't get any sound out of outputs 1/2, 3/4, 5/6? (since you said only 7/8 are missing) - if so, how many speakers do you have connected to the layla?  what do you have set for your outputs for the master bus in your sonar project? 

if you have speakers connected to outputs 1/2 and you're trying to set your master bus outputs to 7/8 then you're not GOING to hear anything.

so we're missing a lot of info from you on what's going on.  please make sure and answer ALL of my questions above and give us as many details about your system as you can so that we can help you.

Beagle

first, which operating system are you using and do you have the latest layla drivers for that operating system?
Windows 7
next, when you say if you choose ASIO you can't get it to recognize  outputs 7/8 but will only recognize SPDIF - are you USING outputs 7/8? 
Yes - that's what I had for outputs when it was working
 how many outputs are you using and what do you have connected to them?  when you change to ASIO, go to OPTIONS>AUDIO>DRIVERS and see if outputs 7/8 are listed but not checked.
I was using only 7/8 for outputs - plugged into my stereo - I change to ASIO and then go to drivers - no analog ouputs are listed at all - spdif only

we'll deal with the WaveRT message if we need to work in WDM mode, but IIRC layla doesn't have workable WDM drivers, only ASIO.  (If someone knows better, let us know).

when sonar stays loaded after you've exited, that is due to being connected to a MIDI controller which is not releasing the drivers from sonar.  what MIDI controller do you have connected to sonar?
I actually have 2 - my Layla and a USB MidiSport 4X4, to which I have a Roland JV1010 attached

lastly - you say you can't get any sound out of the system.  so are you saying you can't get any sound out of outputs 1/2, 3/4, 5/6? (since you said only 7/8 are missing) - if so, how many speakers do you have connected to the layla?  what do you have set for your outputs for the master bus in your sonar project? 
again - no analog ouputs are even listed

if you have speakers connected to outputs 1/2 and you're trying to set your master bus outputs to 7/8 then you're not GOING to hear anything.
I have speakers (my stereo attached to 7/8) and my master bus wass set to 7/8 before- however, now since SPDIF is all that shows up, that's what it gets switched to in the bus

I thought that I'd be a good troubleshooter. I unplugged the Layla (main cable to computer) from both ends - cleaned and re-plugged. Now, I go to ASIO and it doesn't show up at all......I surely hope this is not the Layla dying.
 
How can I find out if another device may be using my Layla?

In the order I took the screenshots:
http://davidwier.com/sonar/startingSonar.jpg
http://davidwier.com/sonar/SonarStart.jpg
http://davidwier.com/sonar/AudioOptionsAdvanced1.jpg
http://davidwier.com/sonar/ChangeToWDM.jpg
http://davidwier.com/sonar/PressOKAfterWDM.jpg
http://davidwier.com/sonar/waveprofiler.jpg
(originally, before I reseated the cable, I was at least getting the 48000 Hz as available)
http://davidwier.com/sonar/ChangeFromWDMtoASIO.jpg
  At this point I have to reboot my computer to get Sonar to working again. sonarprd.exe is stuck and won't go away in Task Manager

augustwind


In the order I took the screenshots:
http://davidwier.com/sonar/startingSonar.jpg
http://davidwier.com/sonar/SonarStart.jpg
http://davidwier.com/sonar/AudioOptionsAdvanced1.jpg
http://davidwier.com/sonar/ChangeToWDM.jpg
http://davidwier.com/sonar/PressOKAfterWDM.jpg
http://davidwier.com/sonar/waveprofiler.jpg
(originally, before I reseated the cable, I was at least getting the 48000 Hz as available)
http://davidwier.com/sonar/ChangeFromWDMtoASIO.jpg
  At this point I have to reboot my computer to get Sonar to working again. sonarprd.exe is stuck and won't go away in Task Manager

In the ChangeToWDM link, it looks like you have a Soundblaster in the system.  Is this true?  Or is the Layla showing up as an SB card?  You may want to disable that for debug purposes.  It will make thing much easier if you can eliminate the extra variables such as the SB card. 

Good luck.

David,
you need to answer Old55's question about the Soundblaster.  the soundblaster's drivers could be causing you major problems, and it should not be selected in any of the screens, but it clearly is being used in the latency compensation.

look in your computer hardware under sounds and audio devices - you must have a soundblaster or creative soundcard in your system even if you don't know about it.

maybe layla doesn't have ASIO drivers instead of WDM drivers - I was thinking it was the other way around.  fix the problem with the creative soundcard and we'll see if you still get the WaveRT error or not.  you might need to disable the soundblaster in the windows hardware.

you need to answer Old55's question about the Soundblaster. the soundblaster's drivers could be causing you major problems, and it should not be selected in any of the screens, but it clearly is being used in the latency compensation.

Beagle


David,
you need to answer Old55's question about the Soundblaster.  the soundblaster's drivers could be causing you major problems, and it should not be selected in any of the screens, but it clearly is being used in the latency compensation.

look in your computer hardware under sounds and audio devices - you must have a soundblaster or creative soundcard in your system even if you don't know about it.

maybe layla doesn't have ASIO drivers instead of WDM drivers - I was thinking it was the other way around.  fix the problem with the creative soundcard and we'll see if you still get the WaveRT error or not.  you might need to disable the soundblaster in the windows hardware.

Yes, there's a SoundBlaster, but each time I've seen it chosen in Sonar anywhere, I change it...It's really weird - - it was working fine, then, months later, when I try again, it's all screwed up - - I don't get it.
 
Basically, I guess I just need to know what to do on each screen to get it working with Layla - - I'm just lost.

What I would try would be to make the soundblaster the default playback device in Windows. That should take care of any conflicts between windows and other applications. Then I would go back to the ASIO mode in Sonar.

Also, Layla comes with its own mixer that will supercede other application's control of Layla.... I think. Open that mixer and make sure that no channels you want to use are muted.

One way would be to disable them in the Control Panel>System>Device Manager>Sound, Video and Game Controllers.

My suggestion is to disable or uninstall the driver first.  As a last resort, you may actually want to physically remove the Soundblaster just in case a component component on the board failed and is causing the problem.  Unplugging the USB to the webcam should work, too. 

Then, I'd uninstall and download the latest Layla drivers for your OS and install them to verify that the Layla works before reinstalling the SB card and the webcam--one at a time.  This process may be long and involved, but it should tell you if it's hardware or a driver that causing the problem. 

Cactus Music


Take my advice- The sound blaster will conflict with your system. I had a very similar situation. I had to remove ever trace of the sound blaster before my system would work. This has been documented by many people here over and over. They are an evil entity if you try and combine them with other audio devices. And just to be sure lose the web cam, A DAW is not the kind of computer that needs a web cam.
ASIO can only work with ONE audio interface. That WAVE RT makes no sense to me, that is not what the Layla would show. It looks to me that it is not being recognized at all by Sonar.
It is outdated and your might want to consider something newer.

It's funny, but I have had a very different experience. Ever since I installed my UA-1G I have used a Soundblaster PCI card and an Echo MiaMidi PCI card for Windows sounds while using the UA-1G in both WDM/KS and ASIO mode in Sonar. Never had any conflicts or problems because of them. Now I'm using my integrated sound Realtek audio device for Windows and for Adobe Audition, and the UA-1G in Sonar. Still no problems. I just don't believe it is necessary to remove all other audio devices when trying to use just one in Sonar. I think the problem lies in the OP trying to use the the Layla for both Windows and Sonar.