Guitarmech111
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Problems with X2a not showing plugins in FX bin dropdown
I am running into a situation where X2 is not showing up plugins in a list for the FX bin, but they show up in plugin manager after a scan.
X2 is referencing the 32-bit versions of the plug in a 64-bit environment as well as a 64-bit mono, missing Stereo, version of the plug. X1 and 8.5 show the new plugin as expected with no reference to the 32-bit version of the plugin.
I went to phone support, but it looks like they are in a shutdown mode too? They are only open 5 hours a day for phone support according to the contact page. With the launch of X3, wouldn't you expect that there would be more support? This does not look good.
My question, if anyone knows the answer, is - Where are the plugin lists for the VST sudio fx laid out. I found this:
%APPDATA%\Cakewalk\SONAR X2 Producer\Plug-in Menu Layouts\X2 Producer Effects.pgl
Can I delete this file and rebuild it?
I would like to phone support, but I guess they don't support the early risers...
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8  Without a mess, there is no message
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 11:21:27
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I can manually add the plugin into a plugin list and it works as expected. Why does X1 and 8.5 NOT see this issue. How does the X2 plugin list get built and how can I reset it? I have reset all the VST plugs and rescanned. Same results.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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scook
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 11:30:09
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Depends on the plug-in layout you select to view. Any plug-in lists in the Plug-in Menu Layouts directory are static and must be maintained by you. The "Default - All Plug-ins" option in the plug-ins layout in the Audio FX menu and the Plug-ins tab in the browser is the dynamically built list of all plug-ins.
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 11:41:16
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scook
Depends on the plug-in layout you select to view. Any plug-in lists in the Plug-in Menu Layouts directory are static and must be maintained by you. The "Default - All Plug-ins" option in the plug-ins layout in the Audio FX menu and the Plug-ins tab in the browser is the dynamically built list of all plug-ins.
Thanks for the reply, What I am saying is that the 'default' list is incorrect in X2. The 'default' list is correct in X1 and 8.5 after scanning. X2 is NOT building the 'default' plugin list correctly.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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stevec
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 12:08:37
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Have you tried a reset and rescan? I think that does rebuild the menu.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 13:11:06
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sure did, I mentioned it in my second post. Thanks for the reply though. :)
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 13:53:15
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Nice, cakewalk support hung up on me when questioning the difference from X2a, X1 and 8.5.
What happened was that X2a changed the scan process that is causing this problem with my plugins.
Apparently, if you have a plugin manufacturer, such as Waves, that has 64-bit and 32-bit plugs, X2a will cause an incorrect VST plugin scan and cause the default plugin list to be built wrong. Support suggested, before they hung up on me, that I remove any reference to the 32-bit plugin WaveShell and leave it out. I will try it to see if it works and if I encounter any issues.
That support guy does not get any points for customer satisfaction from me. If I was yelling or rude, I would understand it. Simply asking a pointed 'why' question should not cause this guy to hang up on a paying customer. On top of shortened phone hours, they are rude too. Great support bakers.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 14:03:15
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Guitarmech111
I am running into a situation where X2 is not showing up plugins in a list for the FX bin, but they show up in plugin manager after a scan.
X2 is referencing the 32-bit versions of the plug in a 64-bit environment as well as a 64-bit mono, missing Stereo, version of the plug. X1 and 8.5 show the new plugin as expected with no reference to the 32-bit version of the plugin.
Let’s make sure your plugins are not disabled within SONAR X2: Please navigate to Utilities|Cakewalk Plug-in ManagerSelect the category that your plugin falls into from the left columnSelect “Show Excluded”.If your plugin is visible please highlight it in the right column and select [Enable Plugin].Available? If not... To manually add this/these plugin’s file path to SONAR X2: Navigate to Utilities|Cakewalk Plug-in Manager Select [Options]Within the next window select [Add...]- You're mentioning that only the 32bit versions of the plugins are showing. This may mean that you are pointing the scanner to only look at the VSTplugins that you have in:
C:\Program Files (x86)\Cakewalk\Vstplugins and other 32bit scan paths
Browse to the C:\Program Files\Cakewalk\Vstplugins Select [Ok] and then [Ok] again.Lastly, select Scan VST Plug-ins Guitarmech111
I went to phone support, but it looks like they are in a shutdown mode too? They are only open 5 hours a day for phone support according to the contact page. With the launch of X3, wouldn't you expect that there would be more support? This does not look good.
- Phone Support is open for 5 hours out of day starting at 1pm EST.
- Email support is all day from 10am-6pm.
Trust me, these guys work hard and are tackling as many issues as possible all at once. Regardless, feel free to send me a PM if you see that I'm offline. Hope this helps! -DG
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 14:13:36
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Thanks for the reply DG, please note my last update. Support verified that X2a changed the way plugin manager builds the default plugin list compared to X1 and 8.5 - which have zero problems showing this plugin correctly. I might add that X1 and 8.5 was using the default plugin manager scan that I used in X2 after resetting the VST plugins.
I removed the 32-bit WaveShell from the plugin manager scan path and I now see the correct plugs listed in the default plugin list.
So, with that said, if X1 AND 8.5 can use the same scan info from the X2 executed plugin manager, why can't X2a?
My plugin manager had the 32bit VST folder as well as a 64-bit plugin folder. I have both types of plugins so I need both types of folders to scan.
Basically anothe X2a problem with another workaround that an X2b patch could fix. I won't hold my breath or push this issue for a patch though...
Regardless of my tone, I appreciate you chiming in here DG. thanks!
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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jatoth
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 14:14:19
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Conley, I had this issue with Waves as well. I believe the fix (for me) was to change the order of the scanned folders. If Sonar found the 32bit versions first it ignored the 64bit version with the same name. I could be wrong though, it's been a while.
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 14:21:12
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Thanks John, I will give that a go too. That makes sense in a linear midset. I just don't understand why X1 and 8.5 can use the same scan info and build the default list as expected. Oh yeah, they changed X2a for the better... ;)
Thanks again John!
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 14:27:08
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That didn't work with the reorder of the file directories. The plugin manager process resorts the folders. the x86 folder gets inserted into the scan list before the 64-bit directory.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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jatoth
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 15:14:29
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Conley, If my memory serves, Reset all plugs, remove the 32bit folder, scan. Then add the 32bit folder back, do not reset, and do another scan.
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/03 16:00:29
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jatoth
Conley, If my memory serves, Reset all plugs, remove the 32bit folder, scan. Then add the 32bit folder back, do not reset, and do another scan.
Ah, now there sounds like a good plan, but for some reason, X2 wants to resort the libraries before scanning...
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: Problems with X2a not showing plugins in FX bin dropdown
2013/10/04 13:46:22
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I have also gotten feedback from another Waves user to remove the 32-bit WaveShell. If NE1 is interested.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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