Helpful ReplyQuestion for Sonar X3 Producer owners – what shows in your Cakewalk store account?

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Jackie
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2014/04/12 08:57:03 (permalink)

Question for Sonar X3 Producer owners – what shows in your Cakewalk store account?

Long story short:  Could someone please post a list of what software / codes / links a Sonar X3 Producer owner should see in their Cakewalk store account / should have received by email as I am missing some items (obviously I don't want copies of your actual serial numbers).
 
Long story long:
 
There was a bit of a glitch in my purchase of X3 Producer (online retailer / redemption code) and I want to make sure I have everything I should.
 
My Cakewalk Store account shows Sonar X3 Producer with a serial code and a registration code but no download link.  I have not yet installed the software.
 
There is no mention of XLN Addictive Drums or any other X3 Producer related software / instrument either in redemption / registration emails or in my store account (apart from the Melodyne Essential serial number which I received by email - this does not appear in my Cakewalk store account but that may be as intended).  Of course my account also shows a whole lot of historic purchases going back years, together with their sometimes quirky registration dates, but I have scanned down the list and nothing seems to be mis-filed.
 
Would any of you X3 Producer owners be so kind as to take a quick look in your Cakewalk store account and let me know what SHOULD be showing there in addition to X3 Producer serial and reg codes, or if you received instructions by email (e.g. for Addictive Drums), could you mention that please?
 
I assume I should see a download link for X3 Producer and should also see codes and links for:  XLN Addictive Drums, Overload TH2 Producer, Z3TA+, Rapture, Dimension Pro and perhaps also for AAS Lounge Lizard, AAS Strum Acoustic, Gobbler etc. (but I assume not for Melodyne).
 
I have emailed Cakewalk support asking them to add whatever might be missing (or let me have redemption codes) but I’d like to be able to double check it (and make sure I am requesting the right things), and your help compiling a list of what should be there would be greatly appreciated.
 
I had a quick look to see if my query was dealt with elsewhere but did not find anything exactly on topic.  If I’ve missed something, feel free to point me in the right direction, call me an idiot and watch me slink off in embarrassment!  ;)
 
Thanks in advance,
 
Jackie
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    scook
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    Re: Question for Sonar X3 Producer owners – what shows in your Cakewalk store account? 2014/04/12 09:22:26 (permalink) ☄ Helpfulby Jackie 2014/04/12 10:50:36
    The list of files is in a link at the bottom of this page http://www.cakewalk.com/s...tion_instructions.aspx. One of the files listed is instructions on how to install Addictive Drums directly from XLN. All the files are located in the download link for SONAR X3 Producer.
     
    There should be serial numbers for
    DimPro
    Melodyne Essential
    Rapture
    SONAR X3 Producer
    XLN Addictive Drums (IIRC XLN calls this a product code)
     
    RegCodes for
    DimPro
    Rapture
    SONAR X3 Producer
     
     
     
     
     
     
     
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    Tom Riggs
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    Re: Question for Sonar X3 Producer owners – what shows in your Cakewalk store account? 2014/04/12 09:52:53 (permalink) ☄ Helpfulby Jackie 2014/04/12 10:50:39
    You should see a download link to the right of your serial and reg code.
     
    inside that you should see this with links:
     
    TitleFileExpires*1. 00 SONAR X3 Installation Instructions Link.rtf
     300 minutes
    2. 01 Read This First SONAR X3
     300 minutes
    3. 02 SONAR X3 Producer.part1
     300 minutes
    4. 02 SONAR X3 Producer.part2
     300 minutes
    5. 02 SONAR X3 Producer.part3
     300 minutes
    6. 02 SONAR X3 Producer.part4
     300 minutes
    7. 03 Loops And One Shots.part1
     300 minutes
    8. 03 Loops And One Shots.part2
     300 minutes
    9. 03 Loops And One Shots.part3
     300 minutes
    10. 04 Dimension Pro 1 5 Setup
     300 minutes
    11. 04 Dimension Pro 1.5 Expansion Packs.zip
     300 minutes
    12. 05 XLN Audio Addictive Drums Download Instructions.rtf
     300 minutes

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    fireberd
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    Re: Question for Sonar X3 Producer owners – what shows in your Cakewalk store account? 2014/04/12 10:54:12 (permalink) ☄ Helpfulby Jackie 2014/04/12 10:52:10
    Since it was not purchased directly from Cakewalk, there may not be everything shown that those of us that did purchase directly from Cakewalk have.  Where you purchased it should have all the needed downloads, or get them for you.
     
    Cakewalk may help you and give you access to everything but you will probably have to contact Cakewalk directly about that.

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    Jackie
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    Re: Question for Sonar X3 Producer owners – what shows in your Cakewalk store account? 2014/04/12 10:54:13 (permalink)
    Thank you all very much.  :)
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