soundsubs
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RME FF UFX popping and clicking in X3
Anyone else notice this?
Its popping loudly too. Its everytime I PLAY, stop, or the driver changes state (audio engine on/off)
Almost unusable. This is with driver 3.080
Sonar Platinum | modular synthesizers galoreWin 10 // Dell Xeon's | RME UFX | Maschine 2.3 | Virus TI | Roland System-1
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DPete
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Re: RME FF UFX popping and clicking in X3
2013/10/22 20:55:10
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That sounds totally unusable! No problem here with my UFX in X3, although I'm connected via USB. Some things that come to mind to check: - Buffer Size? Do the pops/clicks change at different buffer sizes? I'm running my UFX with a sample rate of 48k. I run 128 samples for tracking and 1024 samples for mixing/mastering with no issues in Win 8.1. This is with the Octamic II connected so I'm tracking up to 12 channels when recording with drums.
- You are current with the FireWire driver. Have you updated the firmware on UFX?
- Have you tried connecting with USB? I tried both and found the USB connection to have less pops/clicks at lower latencies on my machine. Others have had better luck with FireWire, so it's good to try both and see what works best on your machine. The latest USB driver for Windows is 1.036.
The UFX is an amazing interface. Good luck getting it up and running.
DPete Sonar Platinum / Win10 Pro / RME Fireface UFX / RME Octamic II / Focal CMS65 / PCR-800 / ASUS Sabertooth Z97 Mark 1 / Intel Core i7-4790 / 32GB G.SKILL Ripjaws
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Dude Ivey
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Re: RME FF UFX popping and clicking in X3
2013/10/22 21:03:41
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Im also connected USB and on driver 1.036 and firmware 353. I use the exact buffer sizes as DPete. Ive never had a minutes trouble out of this thing since the day I got it.
X-3e/X-2a, Windows 7 64bit, Intel i7-2600, 16Gb ram, 4 Tb HDD, 32 inch monitor, RME FireFace UFX, Shure SRH1840 Headphones, KRK Rockit 5 monitors w/ KRK 10 inch sub and 3 Dachshunds.
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neirbod
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Re: RME FF UFX popping and clicking in X3
2013/10/22 21:34:24
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My UFX works great with USB and X3. Check your audio settings (e.g. buffers) and make sure you are using ASIO drivers
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Re: RME FF UFX popping and clicking in X3
2013/10/22 23:58:19
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soundsubs
Anyone else notice this?Its popping loudly too. Its everytime I PLAY, stop, or the driver changes state (audio engine on/off)Almost unusable. This is with driver 3.080
Yes, make sure your driver mode is correct. Does this happen in new projects?
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:12:51
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Following up on this thread. I had major issues with pops and clicks when I tried using firewire with my UFX. Totally unusable. USB definitely works better, but there are still issues. For example, if I change the buffer size at all (even increasing it) I get garbled playback until I restart Sonar. Also, I get some pops and clicks when exporting audio - not on the rendered file, but I hear it as it is mixing down. Lastly, there is the ongoing issue I know others have noticed as well that there is a lag when clicking the track arm button. All of this suggests to me that Sonar and the UFX are somehow not communicating properly. Note I do not have these issues with 8.5 on the same computer.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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Splat 
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:16:22
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Try X3D. If you already wrote that you have installed it in your footer, sorry it is not possible for me to see it as the forums admin has decided to hide the footers and our post count it seems.
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:19:02
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Dude Ivey
Im also connected USB and on driver 1.036 and firmware 353. I use the exact buffer sizes as DPete. Ive never had a minutes trouble out of this thing since the day I got it.
I am on driver 1.038 and firmware 352. I am wondering if I need the firmware update for my performance issues. I am seeing the popping on start/stop too in X3. I am gonna flash the UFX to 353 and see how that works.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8  Without a mess, there is no message
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:25:26
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CakeAlexS
Try X3D. If you already wrote that you have installed it in your footer, sorry it is not possible for me to see it as the forums admin has decided to hide the footers and our post count it seems.
I am on X3d, and my drivers and firmware are up to date.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:26:59
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Given there appears to be differences between using FW or USB (at least on my system), it would be helpful if those who have experience can say which type of connection they are using.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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Guitarmech111
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:29:21
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Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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RogerH
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:32:28
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I'm sooo close to buy a Fireface UFX. Very interested to see if you can get it to work Soundsubs.
A song from my band: Terramater My soundcloud pageSonar Platinum Windows 7 Professional (SP1) 64Bit Intel Core i7 Quad Processor i7-2600K 3,4GHz MSI P67A-C45 (MOBO) Corsair Vengeance DDR3 1600MHz 8GB CL9 (2x4GB) Seagate Barracuda® 7200.12 1TB Seagate Barracuda® XT 2TB
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karhide
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Re: RME FF UFX popping and clicking in X3
2014/01/09 11:39:53
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On both my systems I use the ufx with I have not seen this issue on either firewire or USB. Currently I'm running the ufx on my i7 laptop using the USB connection.
Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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Guitarmech111
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Re: RME FF UFX popping and clicking in X3
2014/01/09 12:00:15
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Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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Guitarmech111
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Re: RME FF UFX popping and clicking in X3
2014/01/09 12:09:11
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wow, after that 353 firmware update, I no longer get the pop/clicking on start/stop. Now to go and see if it fixed my performance issues.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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robert_e_bone
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Re: RME FF UFX popping and clicking in X3
2014/01/09 15:10:13
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Glad at least part of it is working better, and hope the other parts are too.
Firmware is a wild one - I cannot tell you the last time I even looked for any firmware updates for something.
Good news indeed,
Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/09 19:13:22
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The new firmware may have helped reduce the lag when I click the record arm button, or it may be wishful thinking. Performance overall seems better. The issue with changing sample rates is the same, and I still get some pops and clicks when exporting or making edits to prefences.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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trnfoot
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Re: RME FF UFX popping and clicking in X3
2014/01/10 23:54:20
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I am using the UFX in X3 Via firewire and have not seen these issues. I know its pretty basic and you are probably already aware, but those of you having FW issues make sure you are using a Texas Instruments FW chipset.
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Splat
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Re: RME FF UFX popping and clicking in X3
2014/01/10 23:59:50
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The lag on the record arm button is a classic interface problem. When I originally got my Focusrite Saffire I had exactly the same issue until Focusrite got rid of the bug from their drivers. So this is definitely without a shadow of a doubt drivers or firmware in my mind (the two go hand in hand). Well that's what I think... Cheers.. (EDITED: Last line I wrote didn't make sense)
post edited by CakeAlexS - 2014/01/11 13:28:59
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Splat
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Re: RME FF UFX popping and clicking in X3
2014/01/11 00:07:30
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Further thoughts...
If you haven't already please try disabling Allow Arm changes During playback/record.
in Edit > Preferences > Project -> Record (this worked for me whilst I waited for Focusrite to fix my issue)
And also try experimenting with disabling or enabling with Always Stream Audio though FX in Edit > Preferences > Audio -> Playback and recording.
Ta
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Guitarmech111
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Re: RME FF UFX popping and clicking in X3
2014/01/11 09:14:09
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RME as stated that the new firmware has nothing to do with performance per se, but has mostly to do with win8 compatibility and some DSP fix.
With that said, I have a line6 dream rig that has all kinds of firmware updates with all of the items included in the kit. Line6, don't get me started on them either, has stated that you may have to reflash an existing firmware twice to make sure it took on the unit. My thoughts were, you have to be kidding. But they weren't.
I do not know if that is what happened here with my UFX or not. I do know that before X3, I had zero pops and crackles during recording or playback. Seems to me several RME users are the majority of reporters on this issue with X3. I am glad it isn't just me too. :-D
It would be nice if the bakers could borrow a RME FF UFX, UCX or one of their other higher end interfaces to see what performance testing they can do to help us RME users out.
Peace, Conley Shepherd Joyful Noise Productions PC config: (Win performance base score = 7.7) ASUS Sabertooth 990 FX -amd fx-8150 - core processor am3+ - 32G Corsair 1066 DDR3 - PNY GTX670 2g gddr5 - Corsair Force SSD 120G - Samsung 750G SATA drives - WD 1tb Black (Audio files) - WD 2TB for storage - RME UFX - USB ASIO 2/2016 drivers Win8 Without a mess, there is no message
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/11 13:02:00
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trnfoot
I am using the UFX in X3 Via firewire and have not seen these issues. I know its pretty basic and you are probably already aware, but those of you having FW issues make sure you are using a Texas Instruments FW chipset.
Thanks for the info. Very interesting. Do you mind sharing some more info? Are you working with audio, midi or both? # tracks? Settings? Yes my mobo uses TI FW chipset.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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Sir Les
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Re: RME FF UFX popping and clicking in X3
2014/01/11 20:55:21
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Which Firewire TI chipset?...cause they are not all the same chipsets...and TI (texas Instruments make a few chips for firewire)...not all Ti chips work well with all devices...So, what does the fire face manufacture suggest to use for the Fireface ufx?..=TI chipset xxx1324....and follow suit I say...If that does not work...Perhaps updating the firewire computer interface to a 800/400 1394b version card, may gain better legacy Windows Driver for win 8, and disabling onboard firewire chip...may help.
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soundsubs
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Re: RME FF UFX popping and clicking in X3
2014/01/11 21:29:52
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I neglected to update this thread.
This seems to go away on reboot.
Today I updated the firmware to the new one, and i'll test it to see if its bulletproof.
Sonar Platinum | modular synthesizers galoreWin 10 // Dell Xeon's | RME UFX | Maschine 2.3 | Virus TI | Roland System-1
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neirbod
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Re: RME FF UFX popping and clicking in X3
2014/01/31 17:15:49
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Possibly solved! I decided to try some different drivers instead of ASIO. None worked very well, all having various glitchy audio. But once I went back to ASIO my performance was *much* better. The clicks when arming or disarming tracks is gone. The lag when arming tracks is gone. Closing the preferences window now takes half a second, not 3-4 seconds as before. Overall it is like I got a nice driver update.
The only thing I can think of is that with ASIO Sonar does not run its sound card profiler, which it does with every other type of driver. So as I changed drivers the profiler ran several times. Perhaps running the profiler did something to smooth out the ASIO communication.
In any event, I am very pleased, but wary the fix could be temporary. I am very curious if this would help others who have had similar problems. Also curious if anyone has a logical reason why this should work, as I though using ASIO drivers meant profiling the sound card is not necessary.
----------------- Windows 7 64Sonar PlatinumIntel i7 3.4 GHzGigabyte GA-H67A-UD3H-B3 moboRME UFX and UCX
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