Helpful ReplyRME UFX, why is Sonar using "Generic ASIO Low Latency Driver"???

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gswitz
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 20:39:27 (permalink) ☄ Helpfulby adeptus minor 2014/06/19 21:40:44
I use a RME UCX interface and it works great.
 
When I close preferences it does take a second or two. It doesn't take 4 seconds for me. 2 Seconds though. Long enough to be noticeable. But it isn't a problem.
 
Under Preferences > Project > Record
check Allow Arm Changes during Playback and Record
Check Only for inputs in project
 
This is an X3e newness that fixes an old RME niggle where when you click the record enable button on a track there was a noticeable lag. After enabling Allow Arm Changes, this problem is gone.
 
I can't see your image showing the problem with the driver. I don't ever use Class Compliant Mode when using Windows. I just tried it and I wasn't able to get the device to show up using ASIO or any of the other driver modes. My monitor showed up, but not the interface. There were a lot of odd things in the list though, so it might have been the interface. I don't know.
 
In any case, don't give up. Sonar works fine with RME.
 

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 20:47:43 (permalink)
Teal
My panel looks mostly like that except I am using the XLR pair 11/12 to my monitors, so 11 is set as the master (odd that it only shows the first of the stereo pair).



It doesn't matter which of these you pick as long as you pick one. If you don't pick a playback and recording master, then you can't playback or record. Other than that, it makes no difference which one you pick, regardless of what audio you route where.

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 20:55:40 (permalink)
Teal
Jim Roseberry
If you have Samplitude installed, it installs a Generic ASIO driver.
Set Sonar to use ASIO driver mode... and select the RME ASIO driver.
That's all there is to it...




NO such driver appears in Smplitude.  ASIO4All not installed.


http://www.asio2ks.de/
You don't have this installed do you?
 
Did you validate that on the Preferences > Audio > Playback and Recording tab you have selected ASIO?

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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gswitz
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 22:37:33 (permalink)
Be advised that new Windows Drivers were posted at RME on 6/13/2014.

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 22:52:20 (permalink)
gswitz
Be advised that new Windows Drivers were posted at RME on 6/13/2014.




I'm still on W7.
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Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 23:02:42 (permalink)
Teal
 
I'm still on W7.

 
Why does that matter? They're for XP, Vista, 7 and 8  - 32 or 64-bit.
 
I think it would be a good idea to download them and see if any of RME's fixes pertain to your situation.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 23:13:34 (permalink)
Despite my objections, I actually like this program.  Nice touches are the UI and multi screen sizing and customization, MMC works well with an external sequencer, the Synth rack is a nice touch now that I figured it out.  Also like the MIDI controller mapping.
 
Clip looping works exactly the same as Samplitude.  The UI docking mechanism is similar too.   In fact I would say this is the closest UI to samp from all the others I have tried.  
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Teal
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/19 23:19:26 (permalink)
According to readme from driver, only a few small unrelated bugfixes.  Will install later, also requires flashing the firmware, but that won't fix this problem.
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dubdisciple
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 12:53:05 (permalink)
Teal
According to readme from driver, only a few small unrelated bugfixes.  Will install later, also requires flashing the firmware, but that won't fix this problem.


THIS. ...This is the problem right here. You seem so certain it won't fix the problem yet you obviously have no idea what is causing the problem to begin with. As Craig pointed out, you are not thinking logically. The fact that your issue seems unique to you is a sign the problem is likely you, but you would rather blame the program instead of troubleshoot.
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Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 13:20:38 (permalink)
dubdisciple
The fact that your issue seems unique to you is a sign the problem is likely you, but you would rather blame the program instead of troubleshoot.

 
But even beyond that, a malfunction like what's being described is a "canary in the coal mine." The problem may be most visible with Sonar, but there's no guarantee it doesn't have other effects that are more subtle or pervasive.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 14:02:44 (permalink)
I am a software developer, so spare me "tech police" routine.
 
The fact that SONAR is popping a dialog for a driver that is greyed out and not even selected is a BUG.  At the very least it is an undocumented feature.   There may be some way external to the software to workaround this bug.
 
This driver does not show up in any other audio programs.  Cubase, Samplitude, Ableton, Studio One have worked fine.
 
RME drivers are solid, this was a minor release with 3 tiny unrelated features addressed.  There is a .0001% chance it is the driver, but since last release of SONAR was prior to latest RME patch,  very very unlikely.
 
Another RME user in this thread reported getting this same problem, for which he came up with a workaround he cant remember, but it did not involve an RME patch.  Most likely explanation a SONAR bug.  Its possible to modify the system to avoid getting the bug, which is what you are suggesting.  That is called a workaround.
 
In software world, finding bugs is a good thing.  Acknowledging them instead of dismissing the user is the way they get fixed.
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dubdisciple
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 14:59:52 (permalink)
If you are a developer I would hate to use anything you developed if this is how you troubleshoot.. Sonar has plenty of bugs..all software does but so far you have not described anythong that sounds like bug. You would think a developer would know better.
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gswitz
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 16:30:16 (permalink)
Cakewalk has a site for submitting repeatable problems or bugs. They also have a support line. Call support and get some help is my suggestion. Personally, I'm betting it's related to software you installed.

StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen.
I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Splat
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 17:38:07 (permalink)
I have to agree with dubdisciple.

I'm a developer as well. Sorry no, ABSOLUTELY NOT a Sonar bug. This is an issue with drivers on your machine and/or conflicting software. Your debugging skills should have worked that one out by now. You should be able to trace this issue and search the right areas within windows if you have the expertise. You also seem to be the only person complaining about this problem since Sonar was released. Sorry you are talking a load of baloney and by the way you write I don't see any form of a qualified developer mentality, hunches and hearsay is not how you go about things when debugging these sort of issues.

If you were a half decent software developer you would give exact steps to repro the issue so that everybody else could reproduce it before you proclaimed it as a bug. As a software developer you should know a bug that isn't reproducible does not get fixed.
post edited by CakeAlexS - 2014/06/20 17:54:41

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@48/24 & 128 buffers latency is 367 with offset of 38.

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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 18:09:10 (permalink)
To add why don't you remove this driver? With your skill set you should be able to work out where it is and how to uninstall or forceably remove it. Or you could locate the issue by process of elimination. And update your drivers and firmware as others have said.

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@48/24 & 128 buffers latency is 367 with offset of 38.

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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 18:25:58 (permalink)
Anderton
.FWIW I've never been able to get the Generic ASIO driver that Cubase installed off my system, and believe me, I've tried because it wants to take over if I boot any program without remembering to turn on an audio interface first.


Craig I experienced identical issues with JRiver software, the solution was to (in explorer) rename the files needed for the driver, or rename the folder if they are contained within a dedicated folder. So maybe look within the cubase application folder for these.

Also here is a link that could help (removal via registry):
http://www.kvraudio.com/f...iewtopic.php?p=5629592

May also be of help to the OP after he updates his drivers.

Ta
post edited by CakeAlexS - 2014/06/20 18:36:43

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@48/24 & 128 buffers latency is 367 with offset of 38.

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#46
Anderton
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/20 19:34:09 (permalink)
Teal
Another RME user in this thread reported getting this same problem, for which he came up with a workaround he cant remember, but it did not involve an RME patch.  Most likely explanation a SONAR bug.  Its possible to modify the system to avoid getting the bug, which is what you are suggesting.  That is called a workaround.

 
Unless there's some other post you're referring to I don't think you have your facts straight. He remembered what caused the problem, and it didn't involve Sonar:
 
"I have the RME unit and I have come across the problem you describe. I was able to chase it down to a MIDI device (Fishman Triple Play) in standalone mode. However I don't believe I ever came across it while utilizing the device while I was in Sonar."
 
The only other post with someone having problems with RME related to his specific computer, with the computer manufacturer blaming RME and RME blaming the computer manufacturer. Again, not a Sonar problem.
 
In software world, finding bugs is a good thing.  Acknowledging them instead of dismissing the user is the way they get fixed.



Finding bugs is good, but there's zero evidence you've actually found a bug in Sonar as opposed to one that's system-specific. Sonar exposing a bug is different compared to Sonar having a bug. You haven't provided any steps to reproduce, and no other RME user has the same problem with Sonar. Unless you can figure out how to reproduce it, or someone else encounters it, you're the only person who can find out what's wrong with your system. You haven't given any information the community (especially RME owners) can use to help you find out what's wrong.
 
What do RME and the RME forums have to say about this? By definition they're almost all RME users, and some are bound to use Sonar, so you might have a better chance of finding out if anyone else has experienced this issue in a context other than running Fishman's TriplePlay in standalone mode. But just the very fact that the same problem occurs with a program that's NOT Sonar pretty much indicates the problem lies outside of Sonar.

The first 3 books in "The Musician's Guide to Home Recording" series are available from Hal Leonard and http://www.reverb.com. Listen to my music on http://www.YouTube.com/thecraiganderton, and visit http://www.craiganderton.com. Thanks!
#47
Cactus Music
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 00:05:48 (permalink)
I'll toss in here that I think the demo is actually the original X3,,, It does not have updates applied.  Is this correct? I'm thinking this because when you purchase and download X3 you have to then download the "e" patch afterwards. Small chance this  could make a difference but worth a mention. 
 
 I've seen a few good ideas here and I don't see that you have tried them. 
 I'm sure your issue is related to mucking around too much with an audio computer and now you've got an issue where they normally wouldn't be one. 
 

Johnny V  
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#48
Splat
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 07:02:28 (permalink)
It's X3D I think unless they did another build since.

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@48/24 & 128 buffers latency is 367 with offset of 38.

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lawp
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 08:23:28 (permalink)
fwiw, it's not the first time sonar has had trubs with particular drivers, unless everyone has forgotten the x1/lynx hoo-ha that prompted a hotfix

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Splat
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 09:41:34 (permalink)
There have been clear pointers in this thread that should allow the OP to resolve this issue.
I suggest the OP reads through the thread again and follow advice given. Sonar does not come with this generic driver.
 
1) Update the existing drivers and firmware. Rule that out first.
2) Assuming problem still exists afterwards identify what the generic driver is, and identify which app it lives with.
3) Remove the driver by uninstalling or via manual method. Maybe you could even just disable it. Further info on what to do here within this thread...
 
It's not like issues like this have not been experienced before.

Ta.

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@48/24 & 128 buffers latency is 367 with offset of 38.

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lawp
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 10:44:56 (permalink)
CakeAlexS
It's not like issues like this have not been experienced before.

i agree with what you said but this is a misleading link

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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 11:19:28 (permalink)
There are similar situations and scenarios here if you scan through the results. The link closely associates itself to points (2) and (3) of my post which wasn't quoted. Many of the results are extremely relevant. Again it's not a Sonar specific issue.

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 11:20:22 (permalink)
lawp
CakeAlexS
It's not like issues like this have not been experienced before.

i agree with what you said but this is a misleading link



Actually, it seems clear (from the posts in the link) that "Generic ASIO driver" is installed with Steinberg hardware/software.
 

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lawp
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 11:36:53 (permalink)
The first hit is asio4all

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Splat
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 11:40:22 (permalink)
If I was going to be that specific I would have linked directly to it. Point (2). Plenty of posts to read through (incidently I have). I do not have the OPs machine in front of me. Ta

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@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#56
lawp
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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 13:03:37 (permalink)
mazing

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Re: RME UFX, why is Sonar using "Generic ASIO Low Latency Driver"??? 2014/06/21 15:43:07 (permalink)
not exactly trying to be a smart azz but it sounds to me that you're more involved with tweaking software than making music.  I usually run Sonar using the ASIO drivers with very high latency (like 1024)- and I have a very powerful PC (i7 with 16 gigs of RAM).  I've found no need to monitor with plugins but I guess everyone's mileage varies.  However, I DO make a living with this software so results beat logic. 

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