AnsweredRapture library installs in Rapture Pro?

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jchop
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2016/01/29 22:23:51 (permalink)

Rapture library installs in Rapture Pro?

How does one install a Rapture library (DSF Film Score) into Rapture Pro?
 
Or was this a matter of installing Rapture first then upgrading? (and if so, yikes)
 
-John
 
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scook
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Re: Rapture library installs in Rapture Pro? 2016/01/29 22:30:11 (permalink)
Did you try running the installer from the Command Center?
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jchop
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Re: Rapture library installs in Rapture Pro? 2016/01/30 11:42:39 (permalink)
The library download I have is from a few years ago.  It's not showing as a connected product. Is there some other way to get CCC to "see" it, or is this one for customer support?
 
 
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scook
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Re: Rapture library installs in Rapture Pro? 2016/01/30 11:47:20 (permalink) ☼ Best Answerby jchop 2016/01/30 12:08:34
Support would have to add the Command Center version of the installer to your account.
 
From your initial post, I guess you only have RPro installed. If that is the case and your old installer still works, you can manually migrate the data to your Pro installation. I assume the old installer looks for Rapture before installing. It may not. If you manage to get the package installed, I can help you move the data into RPro.
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jchop
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Re: Rapture library installs in Rapture Pro? 2016/01/30 12:08:42 (permalink)
Thanks! I realized I could just move the sample content and programs from an old install location into the appropriate Rap Pro folders. Not nearly as hard as I thought it might be.
 
Cheers,
John
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