Registration Invalid?

Hi,

Just loaded and configured my X1 as well. . . Everything went without a hitch except the reg on Dim Pro tried multiple times but it gives me the same "invalid" message. Though I looked in "My Account" and it shows reg and serial?  If nobody else chimes in I'll call support tomorrow.

Scott 

its the same number in the email and in the store, it doesn't work

i emailed support so we will see what the result is.

When i purchased the download there was a number, but it wasn't the serial number.   

I went to the cakewalk account page and there is a line which reads" Dimension Pro with my recent purchase date"  - There is  serial and registration number for this item.   read it carefully!

Peace

If all else fails call support.
I had a similar problem a few years ago with Sonar itself. It was some kind of glitch & they gave me a totally new registration code.

Hi Trock,
 I was having the same problem. Last night I found this little fix . This worked perfectly for me, the registration, went through, and all is well. When following the instructions, I did the option of right-clicking on the Sonar shortcut on my desktop and clicking "run as administrator"..after that it was fixed... I highlighted the fix I used in RED  (this looked like the most straightforward one to try)...hope this helps:
 
Dimension Pro 1.5 Invalid Registration Code message when using the correct code

The information in this article applies to:

• Dimension Pro 1.5
• SONAR X1 Producer

If you have installed Dimension Pro from the full version 1.5 installation, you may receive an "Invalid Registration Code" message the first time you enter your registration code. This can be remedied by launching Dimension Pro with administrative privileges.

To launch Dimension Pro with administrative privileges, simply right-click on the Dimension Pro micro-host and select "Run as Administrator". (Windows Vista and Windows 7 only)

NOTE: SONAR users can also launch SONAR with Administrative Privlidges by right-clicking on the SONAR icon and selecting "Run as Administrator". Afterwards, create a project and insert Dimension Pro as a soft synth to bring up the registration dialog.

If you have deleted the shortcut to launch the Dimension Pro micro-host, you can find the Dimension Pro application by navigating to the following directories and locating Dimension Pro.exe or Dimension Pro x64.exe

C:\Program Files\Cakewalk\Vstplugins\Dimension Pro

C:\Program Files (x86)\Cakewalk\Vstplugins\Dimension Pro

NOTE: if you installed Dimension Pro to a custom location, the micro-host should be located in the same folder as where you installed the VST version of Dimension Pro.

Once entering your registration code you should receive a message that the code was accepted. If the above does not resolve your issue with registering Dimension Pro or if you need to obtain a registration code, please contact Customer Service.


Version: 1.01, Last Updated: 11/16/2010

Exact same issue on new install of Win7 64bit. Thanks for the solution!

Right click on the Sonar executable and select Run As Administrator. Then you can register it and you won't get asked anymore. 

Since the solution to this was such a surprise (pleasantly) to me, I'd thought I'd post what happened.  Like the above, Dimension Pro 1.5 refused to register.  Doing the administrator trick didn't work either.  What did work was typing in the regcode character by character, rather than copy and paste.  I have no idea why, but am glad that mystery is resolved.  Onto the next......