Registration code invalid (Z3TA+ 2 and CA 2A)

I've not had much luck installing Z3TA+ 2.0 and CA 2A on a new Macbook Pro 15" running Yosemite. The error message is "Registration code invalid." These were perfectly working codes/serial numbers used on my old machine before the migration. Has anyone experienced something similar on OS X? I am running Live 9 by the way. Had the same error trying to activate in Logic Pro X.

I also have authorization issues w/ Z3ta, running Logic 10.1 on OSX 10.9.5.
 
Please make sure to submit a ticket to Cakewalk support.

I guess I can jump on this. It's been annoying me for days now. Hope a fix is around the corner...

Right click and run as administrator. Then enter validation code.

AlanSJackson
Right click and run as administrator. Then enter validation code.

i work with on iMac with OS 10.10.1 i have the same problem with Dimension Pro. There is not even the key accepted :(  

Same problem here, osx 10.9.5
Installed 2.1.1 version and older version.
Issued a support ticket a minute ago, also asking why the serial in my account is now different to the serial i received a couple of years ago, when i purchased.
Maybe that is part of the problem?
 
Still waiting for a simple and easy solution for dimension pro and rapture for mac osx :-) 
On my other mac with osx 10.9.5 I managed to install dimension pro with a root account and a lot of hassle. 
Maybe i can trace the link with explanation somewhere if anyone's interested.
 

gidi16
Same problem here, osx 10.9.5
Installed 2.1.1 version and older version.
Issued a support ticket a minute ago, also asking why the serial in my account is now different to the serial i received a couple of years ago, when i purchased.
Maybe that is part of the problem?
 
Still waiting for a simple and easy solution for dimension pro and rapture for mac osx :-) 
On my other mac with osx 10.9.5 I managed to install dimension pro with a root account and a lot of hassle. 
Maybe i can trace the link with explanation somewhere if anyone's interested.

It's been a month since my original post and this has not been resolved yet. I came across another issue with my Rapture install - the serial number is not valid. It is the same one from the Email sent to me during purchase in Feb. 2013 (and the same one in my Cakewalk user account). This, coupled with the inability to register CA-2A and Z3TA+ 2, has been a very frustrating experience so far.

Well lets hope the fix will come soon. 
its a great synth to bad i cannot use it now :-( 
 

DrJoel
Just bumping this thread to see if Cakewalk/Roland will reply. It has been several weeks since CW posted they were working to resolve this and recommended not installing the OS X security update for 10.10.1 (really - that's a recommendation, even with 10.9 and 10.8 impacted as well???). Now 10.10.3 is already right around the corner. Will the fix be broken even before it gets released??? Disappointing.

If you have purchased the Z3TA+2 I would suggest you call the Cakewalk customer service line (1-866-522-6855) and request a refund until the issue is resolved. They don't seem to be addressing this issue with any kind of haste so this is unfortunately the only way we can let them know that we are not happy.

nightpolymath
I've not had much luck installing Z3TA+ 2.0 and CA 2A on a new Macbook Pro 15" running Yosemite. The error message is "Registration code invalid." These were perfectly working codes/serial numbers used on my old machine before the migration. Has anyone experienced something similar on OS X? I am running Live 9 by the way.

I just had the same problem, but just quit the installer in both cases.
Z3TA+ 2 AU runs in my host Live 9. If I select ”Options > About Z3TA+ 2” the info at the bottom does say i’t registered to me and uses a serial with a lot of nines in it, which isn't my serial.
It also says it’s really 2.1.1, as does the info version field in Finder of the "Z3TA+ 2.component" as well as the "Z3TA+ 2.vst3”. However, if you open the info.plist of the component it says:
<key>CFBundleVersion</key>
<string>2.1.2</string>
 
I'm not sure what to make of it. But could you guys with this issue still run Z3TA+ 2 as I could? Does it time out after 30 days?
 
 

Paul P
Have you applied the   ?

 
Yes, I suppose that's why I find the
<key>CFBundleVersion</key>
<string>2.1.2</string>
 
in info.plist.
 
The release info said the 2.1.2 could be installed on top of 2.1.1 and that's what I did.
 
How do you completely deinstall Z3TA+ 2 on OS X? I suppose it's worth trying just with the 2.1.2 installer. Beside the AU and the VST3 there are 2 plist files, one in my preferences and one in private/var/receipts. There are also some bom files of course. I've had the demo installed recently.

 
I'd contact Cakewalk support.  Most of us are windows pc oriented, so few will be in a position to help.
 

mikaelbystrom

Paul P
I'd contact Cakewalk support.  Most of us are windows pc oriented, so few will be in a position to help.

 
Already did and they were very helpful, except this detail isn't solved yet. It's a known problem so someone is bound to have gone trough it.

Did you try manually deleting your z3ta+ audiounit then running the installer again? 
 
Go to  Library ▸ Audio ▸ Plug-Ins ▸ Components  to remove. 

mikaelbystrom
OK, a fresh reinstallation of 2.1.2, without 2.1.1 installed, didn't help in this case. It's still claims my serial isn't considered valid by the installer, even as it's registered with Cakewalk on my account. Interestingly Z3TA+ 2 still claims it's 2.1.1.
 

I am a bit confused - where do you see the 2.1.1 displayed?
 
Bob Bone
 

mikaelbystromI'm contemplating adding my reg code to the plist. Just have to convert to xml and back. Seems some people had luck with that method concerning similar problems.

OK, in the absence of a support response I used the command line plutil tool to convert the Z3TA+ 2 preferences plist file to xml, adding my ProductKey in the xml-file and converting back to binary again. It doesn't change the listed serial, but setting my clock 2 years ahead didn't make Z3TA+ 2 complain or stop working. I'm not sure if that's a difference from before actually as I didn't reset the clock then, nor am I sure the verification system follows the computer clock, but maybe it will work.
 
Could any of you please check the "About Z3TA+ 2" to see if your actual serial is listed or if it's something else? Maybe it's normal to not have your actual serial listed?