Registration number in Cake Account called "invalid"???
Hey folks, I've been trying to help a friend get his recent update from X1Studio to X1 Producer up and running. He had so much trouble downloading all the files he couldn't get X1 installed so he just ordered the full boxed set from Cake. We installed it today and everything went totally smooth until we tried to open DimPro in X1. It asked for the reg number and we plugged it in. It said no go this number is invalid. We hopped on Cake to see if he'd transposed some numbers or letters but no... the code we put in was exactly what his Cake account said was his DimPro reg code. We tried several more times. No love. No biggie, I told him, as DimPro will run for 30 days anyway and in that time I'm sure Cake will sort it out. But...how come this happened?? Anybody else seen this?