blipofthefish
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Reloading projects fail
Hi, Using the latest (2017.05) Sonar Platinum, i can't load projects. Well, i can press load and the VST's are loading as well, but then the screen just hangs. I can move the mouse pointer, i can access certain menu's inside Sonar, but most stuff is unresponsive. This happened on 2017.04 as well. I use a 2 screen set-up, but also on 1 screen this issue occurs. I have no vst's preloaded. I can load a pre-made template file, but as soon as i save that file to a project (CWP file), it won't load correctly anymore. The same happens with the Cakewalk Bundle filetype. It just won't load properly. The template and project files are being stored on the same HDD, but in different folders, so that won't be a problem either. The 2 folders are both writable. Other files (FL Studio project files save and load perfectly) work the way they should. Using the latest Windows 10 (x64) 15063.296 (1703) I would rather skip re-installing the products. So maybe somebody have an idea about what is going on. Regards, J *screenshot: http://exmatproton.tumblr.com/image/161196836175
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Bacco
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Re: Reloading projects fail
2017/05/29 16:25:51
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Hey, don't think there's a 2017.05 you probably mean 2017.04? If you're not aware, you can rollback your install in the command center by right clicking on the product -> rollback -> choose the install to revert to. Might be a good way to check that the previous version is working then maybe try updating to 2017.04 again. Not sure what the actual problem is though. Best.
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chuckebaby
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Re: Reloading projects fail
2017/05/29 17:01:58
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pcolangelo Hey, don't think there's a 2017.05 you probably mean 2017.04?
The Early Release came out over the weekend I believe. To the OP- I would try opening the project in safe mode= Hold down SHIFT while opening Sonar/the project. This will allow you to load sonar with bare minimum. it will also allow you to load 1 plug in at a time, thus helping you locate a possible offender amongst one of your VST's.
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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blipofthefish
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Re: Reloading projects fail
2017/05/30 10:33:00
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Well, even a complete empty project won't load properly. The template files open perfectly.
I've tried 2017.01 to 2017.05. Even a complete re-install didn't do the trick. So weird.
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chuckebaby
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Re: Reloading projects fail
2017/05/30 11:37:05
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blipofthefish Well, even a complete empty project won't load properly. The template files open perfectly.
I've tried 2017.01 to 2017.05. Even a complete re-install didn't do the trick. So weird.
I would still try "Safe mode" like I mentioned in my previous comment. What are you using for a soundcard ? And have you tried rolling back to verify its only with this update ?
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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THambrecht
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Re: Reloading projects fail
2017/05/30 11:48:54
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This may also be up to a current update of your grafic card that comes with the windows update. If "save mode" does not load your project than something is really wrong. You can try to update your grafic card or other system components. A mismatch between audio interface and computer audio card? But first you should try to go back to a system backup - maybe 3 weeks - if you have turned them on in the windows system.
We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ... 4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ... (Germany) http://www.hambrecht.de
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Noel Borthwick [Cakewalk]
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Re: Reloading projects fail
2017/05/30 11:54:51
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By any chance are you using UWP mode with an offline bluetooth MIDI device selected in MIDI preferences? Does SONAR work ok if there is no project opened?
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blipofthefish
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Re: Reloading projects fail
2017/05/30 13:45:24
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Noel Borthwick [Cakewalk] By any chance are you using UWP mode with an offline bluetooth MIDI device selected in MIDI preferences? Does SONAR work ok if there is no project opened?
SONAR does work properly by itself. I can make music, i can edit stuff, midi is working properly (not using UWP btw) and i can use and save template files. I've tried rolling back to 2017.03 (from 2017.04, clean install), 2017.02 and 2017.01. I've also tried a clean SONAR install of the version 2017.03, 2017.04 and 2017.05. I am using the UR28M (latest drivers and i used it earlier with SONAR), latest component drivers and the HDD to save the files on, is working properly. I've tried other HDD's (2 other data HDD's) as well. I don't use the onboard graphicscard and soundcard (both are disabled). I use (and tested) other DAW's as well (FL Studio, Ableton, Reaper, ReNoise) and they can save and reopen project files just fine on those HDD's. I've tried "safe mode", but this didn't do the trick either. -- It is sooo weird. I started a track, saving it as a template file (so, with vst's and vsti's) and it opens (menu->new->template) perfectly...So (and this is really annoying) there is a workaround. I can start a track and save it as a template for the time being. Pffff...annoying.
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karhide
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Re: Reloading projects fail
2017/05/30 14:01:30
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Sounds very strange. Have you tried running Sonar as administrator?
Studio: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 32GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace UFX - Focusrite OctoPre MK II - Audient Mico Mobile: Sonar Platinum/Cakewalk by Bandlab Intel Core i7 8GB RAM Samsung Evo 1TB system drive Windows 10 64bit - RME FireFace 400 Mobile2: Cakewalk by Bandlab Intel Core i7 8GB RAM 256 GB System Drive Windows 10 64 bit http://www.karhide.co.uk/https://karhide.bandcamp.com
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blipofthefish
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Re: Reloading projects fail
2017/05/30 14:04:20
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karhide Sounds very strange. Have you tried running Sonar as administrator?
Yes. And compatibility mode (Windows 8) as well...both without succes..
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Canopus
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Re: Reloading projects fail
2017/05/30 14:16:07
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You say that you sometimes run a dual display set-up. Could there be a window currently off-screen waiting for input that seemingly makes Sonar freeze? Perhaps somehow being placed there during a different monitor set-up? And also, does this happen regardless what template you use to create your new projects?
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blipofthefish
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Re: Reloading projects fail
2017/05/30 14:21:59
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Canopus You say that you sometimes run a dual display set-up. Could there be a window currently off-screen waiting for input that seemingly makes Sonar freeze? Perhaps somehow being placed there during a different monitor set-up? And also, does this happen regardless what template you use to create your new projects?
Well, i have tried both undocked and docked in both dual screen and single set-ups. That was my first thought as well. But no. The single screen setup is giving me the same problems with everything dock (or undocked, for that matter). Also, the same empty template saved as a normal project file is giving me problems (so, no plugins, no data, no wavs, etc..). When i then (after the failed loading) reopen the same template, everything is working (within that template) as it should. The problem appears when i try to open "a" normal project file and only then. Ow,,i've tried the bundled filetype as well, without succes. And yes, all templates (and then saved to a project file) aren't opening the way they should.
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Canopus
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Re: Reloading projects fail
2017/05/30 14:35:07
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Just a shot in the dark – have you tried to simply press Enter once or twice when things lock up? So if there after all is a hidden window somewhere waiting for input, and the dialog contains a default button, things might get solved? Or optionally the Escape button?
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blipofthefish
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Re: Reloading projects fail
2017/05/30 14:37:44
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Canopus Just a shot in the dark – have you tried to simply press Enter once or twice when things lock up? So if there after all is a hidden window somewhere waiting for input, and the dialog contains a default button, things might get solved? Or optionally the Escape button?
Yeah. I also looked inside task manager to see if something else is running "beneath" SONAR. But, no. No luck...My guess is that the mixer is giving me problems. That screen is acting up (docked, undocked, whatever).
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THambrecht
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Re: Reloading projects fail
2017/05/30 15:51:41
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Another shot in the dark: Unplug your audio interface and open the projects (ignore warnings of no audiocard - and don't save the projects!). Just to see, if it is not up to your audio interface, worng buffer settings in SONAR, USB-Port, cable ...
We digitize tapes, vinyl, dat, md ... in broadcast and studio quality for publishers, public institutions and individuals.4 x Intel Quad-CPU, 4GHz Sonar Platinum (Windows 10 - 64Bit) and 14 computers for recording tapes, vinyl ... 4 x RME Fireface 800, 2 x Roland Octa Capture and 4 x Roland Quad Capture, Focusrite .... Studer A80, RP99, EMT948 ... (Germany) http://www.hambrecht.de
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blipofthefish
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Re: Reloading projects fail
2017/05/30 15:52:58
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THambrecht Another shot in the dark: Unplug your audio interface and open the projects (ignore warnings of no audiocard - and don't save the projects!). Just to see, if it is not up to your audio interface, worng buffer settings in SONAR, USB-Port, cable ...
I can try that ofcourse, but this wouldn't make sense for the properly working templates...
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35mm
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Re: Reloading projects fail
2017/05/30 16:08:15
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THambrecht's advice is good. There is a big difference between template files and project files and in your case project files are not loading. I would also unplug any midi controllers and control surfaces you have and even every other external component you have connected (not including screen mouse, keyboard obviously) just to see if that could be the issue. I had a problem with a surface that suddenly kept making Splat crash on load.
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blipofthefish
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Re: Reloading projects fail
2017/05/30 17:22:39
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35mm THambrecht's advice is good. There is a big difference between template files and project files and in your case project files are not loading. I would also unplug any midi controllers and control surfaces you have and even every other external component you have connected (not including screen mouse, keyboard obviously) just to see if that could be the issue. I had a problem with a surface that suddenly kept making Splat crash on load.
Already tried without midi devices. And now, also without any other device attached. Still, no solution.
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blipofthefish
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Re: Reloading projects fail
2017/05/30 17:33:43
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hahaha...this is weird. So, i opened the basic template and set that one to be the default one to load at startup. And now, it DOES work. So, if i set my own INIT template (based on the basic template) as my default, all saved projects won't load properly. But of i set the Basic template as my startup, everything is working....??? So i can't use my own (very simple) INIT template as my startup template... So, i undocked the mixer (that's how i want it to be), removed the preview channel and the audio and midi channel, saved that to be basic.cwt, saved it into a project file and...........no luck....it won't open properly. The basic.cwt (original, which i saved as a back up) is still working fine... What is happening here?
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35mm
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Re: Reloading projects fail
2017/05/30 17:46:02
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And you tried without the audio device connected too? It seems it can only be a problem with your system - software or hardware. It's not Sonar as no one else is having this problem - you have reinstalled Sonar? We can rule out an external device now. Does Sonar actually freeze or just seem to remain busy/loading. If the latter, how long have you left it to load for? Problems like this are very frustrating so you have my deepest sympathy. It could possibly be a registry issue, but that may not be easy to find and fix. I suspect the next step might be to do a clean install of Windows. I hope you manage to resolve the issue and get back to creating again ASAP!
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blipofthefish
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Re: Reloading projects fail
2017/05/30 17:53:25
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35mm And you tried without the audio device connected too? It seems it can only be a problem with your system - software or hardware. It's not Sonar as no one else is having this problem - you have reinstalled Sonar? We can rule out an external device now. Does Sonar actually freeze or just seem to remain busy/loading. If the latter, how long have you left it to load for? Problems like this are very frustrating so you have my deepest sympathy. It could possibly be a registry issue, but that may not be easy to find and fix. I suspect the next step might be to do a clean install of Windows. I hope you manage to resolve the issue and get back to creating again ASAP!
No..as you can read in my other posts, the external devices are ruled out. Re-installing SONAR (multiple versions), roll-backs are done as well. And..i got 2 templates to work..which is truly weird. It seems (some further testing is needed though) that when i save a template AFTER i set the vst folders to be shown by type, the trouble starts. And really, i have NO IDEA what is causing that. It seems when i save a template WITHOUT touching the vst-show-type (Cat, Man, Type), everything is ok.........truly weird...
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35mm
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Re: Reloading projects fail
2017/05/30 17:53:42
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OK glad you have got it working. I haven't had any problems like this with templates. I wouldn't have thought that having no channels in a template would be the problem. I would more suspect the undocked console to be an issue but I don't know why it should be unless something is getting hidden which needs focus. Can you not use a screen set/lens for that?
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blipofthefish
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Re: Reloading projects fail
2017/05/30 17:54:37
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35mm OK glad you have got it working. I haven't had any problems like this with templates. I wouldn't have thought that having no channels in a template would be the problem. I would more suspect the undocked console to be an issue but I don't know why it should be unless something is getting hidden which needs focus. Can you not use a screen set/lens for that?
No..it aren't the channels. It is saving the VST-showing-property/layout that is giving issues...
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35mm
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Re: Reloading projects fail
2017/05/30 18:02:55
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OK I just tested here. Made a template from the Basic.cwt where all I did was change the vst browser to list by type. Started a new project from that template, saved it, closed Sonar, launched Sonar and opened that project. It loaded fine although it did give me a prompt to say there was no audio folder and did I want to create it. Can you share your template with me so I can try that here and see if I get the same issue?
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35mm
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Re: Reloading projects fail
2017/05/30 18:24:23
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OK, I am testing in Splat 2017.4 - haven't updated to preview yet. I have made a template pretty much how you described - removed channels, undocked console, list vst by type. No problems reopening projects made from this template. However, I have noticed that undocking the console doesn't get saved with the template, neither does listing vst by type. The console appears docked again and the vst list just seems to stay how you last set it in any project. So I don't think they can be a factor in your issue.
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blipofthefish
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Re: Reloading projects fail
2017/05/30 18:33:03
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35mm OK, I am testing in Splat 2017.4 - haven't updated to preview yet. I have made a template pretty much how you described - removed channels, undocked console, list vst by type. No problems reopening projects made from this template. However, I have noticed that undocking the console doesn't get saved with the template, neither does listing vst by type. The console appears docked again and the vst list just seems to stay how you last set it in any project. So I don't think they can be a factor in your issue.
Well, over here, they ARE saved in the template. So something strange is happening there as well then. Not very consistent.
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35mm
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Re: Reloading projects fail
2017/05/30 18:37:57
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What version of splat are you running? I'm currently updating to 2017.5 preview.
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blipofthefish
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Re: Reloading projects fail
2017/05/30 18:39:06
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35mm What version of splat are you running? I'm currently updating to 2017.5 preview.
I have the same behavior in versions 2017.01, 2017.02, 2017.03, 2017.04 and 2017.05. Currently running 2017.04 btw (since that should be the "stable" one)
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35mm
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Re: Reloading projects fail
2017/05/30 18:41:42
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Well that's very strange. Are you sure docking and vst order are being saved in the template or just loading that way in all projects because that's how you have it set? I can't reproduce that here.
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blipofthefish
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Re: Reloading projects fail
2017/05/30 18:48:10
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The docking and vst selection are being saved in the template indeed. If i open another template (build into SONAR), the docking and vst selection are back the way they were.
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