Kylotan
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Reporting a fault with the fault reporter
Just had a crash. Fault Reporter comes up. I hit submit, and it fails. I think I've tried it about 6 or 7 times over the years and not once do I remember it successfully submitting. What's the deal here - is it just me?
Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
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streckfus
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Re: Reporting a fault with the fault reporter
2016/01/14 15:24:26
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Not just you. I recently had a crash opening a project in Lexington and the fault reporter popped up...no luck in getting it submitted. I haven't had an issue since so I didn't take any further steps to report this particular crash, but I too have noticed this has been a consistent issue over the years. Not that I get a lot of crashes, just that when I do, the fault reporter has never worked for me.
Sonar Platinum | Win 10 Pro/64-bit | Core i7-6700K | 32GB DDR4 2400 RAM | ASUS Z170-AR | ASUS GeForce GTX 970 | Focusrite Saffire Pro 40 | Yamaha HS8s
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lingyai
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Re: Reporting a fault with the fault reporter
2016/01/14 15:27:44
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Kylotan
Just had a crash. Fault Reporter comes up. I hit submit, and it fails. I think I've tried it about 6 or 7 times over the years and not once do I remember it successfully submitting. What's the deal here - is it just me?
It's not just you. I've never seen it submit successfully in the 15 or so occasions I've seen it appear over the past year. There's also the problem that it doesn't even appear after the other 80% or so of crashes. The irony of a faulty fault reporter is not amusing.
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ampfixer
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Re: Reporting a fault with the fault reporter
2016/01/14 15:42:02
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I've had very few crashes since the fault reporter was added but I don't think it ever worked. It may be that it was all done in the background but I've seen nothing in terms of notification. Thankfully Sonar crashes are very rare for me.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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Red4Con1
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Re: Reporting a fault with the fault reporter
2016/01/14 15:57:09
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OS Windows 10, x64, English, Sonar Platinum x64, English, 12 GB, Intel(R) Core(TM) i7-2600 @ 3.40 GHz, Realtek High Definition Audio, Internal High Definition Audio Bus, Edirol PSR 300, M-Audio Axiom AIR Mini 32
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streckfus
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Re: Reporting a fault with the fault reporter
2016/01/14 16:03:36
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lingyai
The irony of a faulty fault reporter is not amusing.
Bwah ha ha ha!!!
Sonar Platinum | Win 10 Pro/64-bit | Core i7-6700K | 32GB DDR4 2400 RAM | ASUS Z170-AR | ASUS GeForce GTX 970 | Focusrite Saffire Pro 40 | Yamaha HS8s
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june61944
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Re: Reporting a fault with the fault reporter
2016/01/14 21:52:08
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I didn't know there was a fault reporter until SPlat crashed three times in succession this afternoon. The third time, i went through the dialog in the popup window, described my workflow and off it went. Got a note back with a link to a case of some sort for tracking. Worked like a charm...the reporting part, anyway!
Studio One 3.5. SPLAT 64. Win 7 Pro. Dell 7010, i7 3770, 3.4 GHz, 16Gb RAM. Tascam US-122 Mk II. Lotsa other gadgets.
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Keith Albright [Cakewalk]
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Re: Reporting a fault with the fault reporter
2016/01/15 09:47:07
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Agreed the irony is not amusing.
I've asked around about this with support. If you could report the version of fault reporter you have?
Look in C:\Program Files\Cakewalk\Shared Utilities for the FaultReporter.exe
Get the version from the tooltip that appears or from right click properties and Details.
Thanks and hope we can get this resolved soon.
Keith
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Kylotan
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Re: Reporting a fault with the fault reporter
2016/01/15 10:52:15
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For me it's version 2.5.0.0.
Sonar Platinum (Newburyport) / Win 8.1 64bit / Focusrite Scarlett 6i6 / Absynth / Kontakt / Play / Superior Drummer 2 / ESP LTD guitar / etc Twilight's Embrace - gothic/death metal | Other works - instrumental/soundtracks
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lingyai
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Re: Reporting a fault with the fault reporter
2016/01/15 14:10:58
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2.1.0.0 her
Can you please describe what we should see when it works, so that I'll recognize it if it ever does?
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lingyai
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Re: Reporting a fault with the fault reporter
2016/01/15 14:13:51
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streckfus
lingyai
The irony of a faulty fault reporter is not amusing.
Bwah ha ha ha!!!
Dude, it's "MWAH HA HA HA" "Bwah ha ha ha" is just ... so ... 2013 Oh dear I have a headache now. Look what you've done!
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streckfus
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Re: Reporting a fault with the fault reporter
2016/01/15 15:04:31
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lingyai
streckfus
lingyai
The irony of a faulty fault reporter is not amusing.
Bwah ha ha ha!!!
Dude, it's "MWAH HA HA HA"
"Bwah ha ha ha" is just ... so ... 2013
Oh dear I have a headache now. Look what you've done!
Ffffwaaahh ha ha ha!!
Sonar Platinum | Win 10 Pro/64-bit | Core i7-6700K | 32GB DDR4 2400 RAM | ASUS Z170-AR | ASUS GeForce GTX 970 | Focusrite Saffire Pro 40 | Yamaha HS8s
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ampfixer
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Re: Reporting a fault with the fault reporter
2016/01/15 16:38:22
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I'm on 2.5.0.0, dated June 2015.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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