Request for consultrathin email
Hi everybody. I got an email from a young man who asked if I would consider setting up a phone consultation so that Cakewalk could get some ideas from one of the users. I'm wondering if everyone else, or anyone else has gotten a similar email? If it's for real I think it would be a great thing that Cake is reaching out to the end-users once more.
WSS
|
John
Forum Host
- Total Posts : 30467
- Joined: 11/6/2003
- Status: offline
Re: Request for consultrathin email
February 07, 17 9:45 AM
(permalink)
No I have not. I'm not sure what the emailer can do and what he is offering. Nor do I think CW had anything to do with it.
Very odd.
|
Re: Request for consultrathin email
February 07, 17 10:18 AM
(permalink)
"Hello,
My name is Lance Riley and I'm a Product Manager at Cakewalk. I'd like to get to know our SONAR Platinum customers a little better and I was wondering if you wouldn't mind scheduling a call with me?
We are reaching out to random customers who currently own SONAR Platinum to talk to them about their experience and how they use SONAR. We want to take those incites and make using SONAR a better experience and focus on building the most meaningful features for our customers.
If you're open to a 30 minute call with me, please make sure you reply to this email that you are interested. I will then reach out to you to schedule a time.
Otherwise, I appreciate any information you would like to share with us, and thanks again for your business"
That's the text from the message.
WSS
|
mettelus
Max Output Level: -22 dBFS
- Total Posts : 5321
- Joined: 8/5/2005
- Location: Maryland, USA
- Status: offline
Re: Request for consultrathin email
February 07, 17 10:21 AM
(permalink)
It sounds legit to me. If you are concerned for authenticity, just PM Lance to clarify.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
|
bokchoyboy
Max Output Level: -86 dBFS
- Total Posts : 238
- Joined: 7/20/2015
- Status: offline
Re: Request for consultrathin email
February 07, 17 10:30 AM
(permalink)
Hmmm... Using the word "incites" instead of "insights" could be a warning sign... or just a typo.  PM would be advised.
|
pwalpwal
Max Output Level: -43 dBFS
- Total Posts : 3249
- Joined: 1/17/2015
- Status: offline
Re: Request for consultrathin email
February 07, 17 12:50 AM
(permalink)
using "reaching out" more than once definitely sounds like marketing
|
Slugbaby
Max Output Level: -33.5 dBFS
- Total Posts : 4172
- Joined: 10/1/2004
- Location: Toronto, Canada
- Status: offline
Re: Request for consultrathin email
February 07, 17 1:11 PM
(permalink)
In the 13 years I've been using Sonar products, this is the first time I'm hearing of anything like this.
Probably fake, especially since this forum gives them enough information regarding what features we value.
|
Re: Request for consultrathin email
February 07, 17 1:19 PM
(permalink)
Yes it did make me curious. I was thinking maybe it was a sales guy for Cubase or digital performer or something cold calling. If it's for real I'd be pretty happy just because recently it's been impossible to get tech support while in the past it was a quick phone call away.
I did email back and said sure but I didn't give any information besides my social security number and mother's maiden name..
;)
WSS
|
John
Forum Host
- Total Posts : 30467
- Joined: 11/6/2003
- Status: offline
Re: Request for consultrathin email
February 07, 17 1:26 PM
(permalink)
Westside Steve Simmons
"Hello,
My name is Lance Riley and I'm a Product Manager at Cakewalk. I'd like to get to know our SONAR Platinum customers a little better and I was wondering if you wouldn't mind scheduling a call with me?
We are reaching out to random customers who currently own SONAR Platinum to talk to them about their experience and how they use SONAR. We want to take those incites and make using SONAR a better experience and focus on building the most meaningful features for our customers.
If you're open to a 30 minute call with me, please make sure you reply to this email that you are interested. I will then reach out to you to schedule a time.
Otherwise, I appreciate any information you would like to share with us, and thanks again for your business"
That's the text from the message.
WSS
I would PM lance and find out that way. I can think of a dozen reasons not to reply to the email. However, its your email and you have the final word on it.
|
Re: Request for consultrathin email
February 07, 17 2:15 PM
(permalink)
Well too late now. I didn't really give any information.
WSS
|
John
Forum Host
- Total Posts : 30467
- Joined: 11/6/2003
- Status: offline
Re: Request for consultrathin email
February 07, 17 2:39 PM
(permalink)
You still need to PM Lance to alert him of this.
|
bitflipper
01100010 01101001 01110100 01100110 01101100 01101
- Total Posts : 26036
- Joined: 9/17/2006
- Location: Everett, WA USA
- Status: offline
Re: Request for consultrathin email
February 07, 17 3:19 PM
(permalink)
Not the first time CW has done this. Obviously, not every user is going to get an invitation, so it's a rare opportunity to give some personal feedback. If you want to confirm the email is really from Lance, look at the email header and see if it's really from the cakewalk.com domain and not spoofed.
 All else is in doubt, so this is the truth I cling to. My Stuff
|
Re: Request for consultrathin email
February 07, 17 3:29 PM
(permalink)
|
Anderton
Max Output Level: 0 dBFS
- Total Posts : 14070
- Joined: 11/6/2003
- Status: offline
|
Re: Request for consultrathin email
February 07, 17 6:25 PM
(permalink)
Westside Steve Simmons
Hi everybody. I got an email from a young man who asked if I would consider setting up a phone consultation so that Cakewalk could get some ideas from one of the users. I'm wondering if everyone else, or anyone else has gotten a similar email? If it's for real I think it would be a great thing that Cake is reaching out to the end-users once more.
WSS
Hey Steve, That is from me. I sent you a follow up to schedule a time to talk. Please check your email. No Spam and definitely not a sales call. We are reaching out to random customers with the hope to learn more about how our customers use SONAR. Talk to you more than,
Lance Riley Product Manager
|
Cactus Music
Max Output Level: 0 dBFS
- Total Posts : 8424
- Joined: 2/9/2004
- Status: offline
Re: Request for consultrathin email
February 07, 17 6:51 PM
(permalink)
I got one of these back after I purchased Home Studio. I was going to respond but was giving it some time to use the software first. Now I don't see the E mail in my in Box, I might have deleted it along with the dozens of other Cakewalk emails I get like post marked as helpful etc. So Lance, I'd be glad to offer feedback now I've had more than a month with the software.
|
Re: Request for consultrathin email
February 07, 17 7:13 PM
(permalink)
Hello Lance, thank you! I got your reply letter today and we'll set up an appointment Thursday or Friday
|
mudgel
Max Output Level: 0 dBFS
- Total Posts : 12010
- Joined: 8/13/2004
- Location: Linton Victoria (Near Ballarat)
- Status: offline
Re: Request for consultrathin email
February 08, 17 0:55 PM
(permalink)
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
|
Re: Request for consultrathin email
February 08, 17 7:07 AM
(permalink)
I agree wholeheartedly. It's been the human interaction that's kept me a loyal Cakewalk user since version 3 on a 3.5 disc..
WSS
|
komposer
Max Output Level: -89 dBFS
- Total Posts : 52
- Joined: 1/26/2013
- Location: The Mitten
- Status: offline
Re: Request for consultrathin email
February 08, 17 8:59 AM
(permalink)
"Talk to you more than,"
????
|
stevesweat
Max Output Level: -83 dBFS
- Total Posts : 360
- Joined: 5/12/2016
- Location: Austin
- Status: offline
Re: Request for consultrathin email
February 08, 17 9:04 AM
(permalink)
komposer
"Talk to you more than,"
????
talk to you more then, 
|
Re: Request for consultrathin email
February 08, 17 9:50 AM
(permalink)
I use speech to text a lot and there are always glitches. C'est la vie.
WSS
|
slartabartfast
Max Output Level: -22.5 dBFS
- Total Posts : 5289
- Joined: 10/30/2005
- Status: offline
Re: Request for consultrathin email
February 08, 17 2:29 PM
(permalink)
Wow. Lance is much more handsome than mudgel.
|