[Resolved] No serial # yet

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DEE MUSIC
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2013/09/28 14:40:53 (permalink)

[Resolved] No serial # yet

Why is it taking so long to get my serial # ?
#1

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    joakes
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    Re: No serial # yet 2013/09/28 14:56:14 (permalink)
    Ditto.

    Cheers,
    Jerry

    PS : but then i have still 10 hours downloading to go .........

    Cheers,
    Jerry

    Built by yours truely : I7-2600@3.4GHz, Asus P67Z68, W10x64 Creator Edition, 32GB RAM, 3 HD's, nVidia 760 GT, Focusrite 18i20 2,d Gen + Ti FW, Oxygen 61 iv Gen, and Edirol SD-20 (yes it works), CbB, Teles, Strats, LP's, Epi Riviera, etc
    #2
    Ryan Munnis [Cakewalk]
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    Re: No serial # yet 2013/09/28 14:59:00 (permalink)
    The store is being hit pretty heavily at the moment so it might simply be some lag time. I'll check both of your accounts to make sure there are no errors.

    Ryan Munnis
    Cakewalk
    #3
    Ryan Munnis [Cakewalk]
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    Re: No serial # yet 2013/09/28 14:59:44 (permalink)
    DEE MUSIC
    Why is it taking so long to get my serial # ?


    Your SNs seem resolved. Try logging in to your account and checking again.

    Ryan Munnis
    Cakewalk
    #4
    joakes
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    Re: No serial # yet 2013/09/28 14:59:50 (permalink)
    Thanks Ryan, your input is much appreciated.

    Cheers,
    J

    Built by yours truely : I7-2600@3.4GHz, Asus P67Z68, W10x64 Creator Edition, 32GB RAM, 3 HD's, nVidia 760 GT, Focusrite 18i20 2,d Gen + Ti FW, Oxygen 61 iv Gen, and Edirol SD-20 (yes it works), CbB, Teles, Strats, LP's, Epi Riviera, etc
    #5
    Ryan Munnis [Cakewalk]
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    Re: No serial # yet 2013/09/28 15:01:52 (permalink)
    joakes
    Ditto.

    Cheers,
    Jerry

    PS : but then i have still 10 hours downloading to go .........

    Cheers,
    Jerry

    Your order was successful but the serial numbers have not been generated yet. Let's give the system a few to catch up. I'll refresh things on my end to not bog down the store and let you know when I see them show up.

    Ryan Munnis
    Cakewalk
    #6
    stickman393
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    Re: No serial # yet 2013/09/28 15:02:29 (permalink)
    Ahem.... *raises hand* still waiting here.
    Not meaning to be impatient, or anything, but it seems that you need Ryan to check on your account before you get your serial#s to show up in the store....
     
    It's Saturday, I've got a gap in my schedule, I'm raring to give this a go, is all.
    #7
    Ryan Munnis [Cakewalk]
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    Re: No serial # yet 2013/09/28 15:05:58 (permalink)
    stickman393
    Ahem.... *raises hand* still waiting here.
    Not meaning to be impatient, or anything, but it seems that you need Ryan to check on your account before you get your serial#s to show up in the store....
     
    It's Saturday, I've got a gap in my schedule, I'm raring to give this a go, is all.


    Magic fingers :)
     
    Your order looks successful too (payment authorized and transaction completed), we're just waiting on our end. I'm trying to assess how long the delay is currently for people.

    Ryan Munnis
    Cakewalk
    #8
    joakes
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    Re: No serial # yet 2013/09/28 15:07:34 (permalink)
    Yeah, well we're going to watch the new Gatsby film on VOD, so I will check in after !!!

    Cheers,
    J

    Built by yours truely : I7-2600@3.4GHz, Asus P67Z68, W10x64 Creator Edition, 32GB RAM, 3 HD's, nVidia 760 GT, Focusrite 18i20 2,d Gen + Ti FW, Oxygen 61 iv Gen, and Edirol SD-20 (yes it works), CbB, Teles, Strats, LP's, Epi Riviera, etc
    #9
    stickman393
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    Re: No serial # yet 2013/09/28 15:07:42 (permalink)
    You guys must have the patience of rocks. Thanks, I'll check in later this afternoon.
    #10
    iTiDav
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    Re: No serial # yet 2013/09/28 16:07:08 (permalink)
    Hello,

    "No serial #yet",

    The same thing for me, but for all the bundle ;) No serial for X3, no serial for AD, no for Dimension Pro...
    the purchase was made there over 3 hours now. Should do something?
    thanks !
     
    EDIT : Everything is back to normal at moment I wrote this message !
    Thanks and now, let's go to the music :)
    #11
    Ryan Munnis [Cakewalk]
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    Re: No serial # yet 2013/09/28 17:01:59 (permalink)
    One of our back end gurus fixed something that was catching certain orders. This fixed both of the cases that I was monitoring. Can everyone go check their accounts again? They look all set from my end.

    Ryan Munnis
    Cakewalk
    #12
    stickman393
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    Re: No serial # yet 2013/09/28 17:23:24 (permalink)
    I'm good to go, thanks Ryan. Installing shortly. Wa-hey!
    #13
    joakes
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    Re: No serial # yet 2013/09/28 17:35:47 (permalink)
    Film was good and now the serials are there, many thanks to Ryan !!!
     
    Cheers,
    J

    Built by yours truely : I7-2600@3.4GHz, Asus P67Z68, W10x64 Creator Edition, 32GB RAM, 3 HD's, nVidia 760 GT, Focusrite 18i20 2,d Gen + Ti FW, Oxygen 61 iv Gen, and Edirol SD-20 (yes it works), CbB, Teles, Strats, LP's, Epi Riviera, etc
    #14
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