Anderton
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[Resolved] USB 3.0 Drive Issue on Boot
Not a big deal and not a Sonar issue, but thought I'd ask the Big Brains here. I have two USB 3.0 devices, Seagate hard drive and Blu-Ray recorder. My computer has USB 3.0 ports. If either peripheral or both peripherals have power and USB connected while booting, they're not recognized. The only way to get them recognized is to apply power to the drives after the computer has booted. Like I said not a big deal, but any ideas on how I can get these recognized on bootup?
post edited by Anderton - April 28, 14 1:28 PM
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keyzs
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 12:28 AM
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Hi Craig, it sounds like the USB 3 is not recognised at the BIOS stage. It seems that even after a fresh install of Windows 7 x64 (SP1), we still need to install the Intel USB 3.0 drivers and or the Etron USB 3.0 drivers.
Not sure if there is a BIOS update avail that may help you with this.
hope this helps... cheers!!!
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mmorgan
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 12:40 AM
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I have a powered USB 3 hub, no problems being recognized. Plugged items: Machine MkII 2.0, Western Digital 3T HD, a Steinberg CH channel controller, and the receiver for a Fishman Triple Play.
Hope you get it solved.
Regards,
Mike Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
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emwhy
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 12:45 AM
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Craig my system has two different types of USB 3.0 ports on it. Intel and VIA. The Intel ports are recognized in the BIOS, have generic Microsoft drivers and cause no problems. The VIA ports, while recognized in the BIOS do not become active until the OS loads and loads the VIA driver. Not sure why there's a difference, but the manual on my board says to not use those ports for any devices needed, like drives etc. before the OS loads. My MB is a Gigabyte for those wondering.
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Grem
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 12:59 AM
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Have you tried another USB port?
How about another USB hub?
Grem
Michael Music PC i7 2600K; 64gb Ram; 3 256gb SSD, System, Samples, Audio; 1TB & 2TB Project Storage; 2TB system BkUp; RME FireFace 400; Win 10 Pro 64; CWbBL 64, Home PCAMD FX 6300; 8gb Ram; 256 SSD sys; 2TB audio/samples; Realtek WASAPI; Win 10 Home 64; CWbBL 64 Surface Pro 3Win 10 i7 8gb RAM; CWbBL 64
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Splat 
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 2:05 PM
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keyzs
Not sure if there is a BIOS update avail that may help you with this.
This, plus there maybe firmware updates for the devices (i.e. Seagate hard drive) you are plugging in. Also if you have any "bootup to usb" settings in your BIOS disable it. A hub might workaround the issue although I'm sure you aware there may be a performance hit for the hard drives depending on what you do. I've seen similar issues myself after exhausting all the possibilities the ultimate answer for me was to install another USB PCI card into the machine (assuming it's a desktop).
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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arachnaut
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 2:57 PM
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During Boot, only BIOS is involved.
So look into legacy BIOS, USB settings, etc, in your BIOS setup.
- Jim Hurley - SONAR Platinum - x64 - Windows 10 Pro ASUS P8P67 PRO Rev 3.0; Core i7-2600K@4.4GHz; 16 GB G.SKILL Ripjaws X; GeForce GT 740; Saffire Pro14 MixControl 3.7; Axiom 61 64-Bit audio, SR: 48kHz, ASIO 256 samples latency, Rec/Play I/O Buffers 512k, Total Round Trip Latency 13 ms, Pow-r 3 dither
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StarTekh
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 3:31 PM
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Confirm you have the usb-3 driver installed from your motherboards home page/support and read bios rev's .Its understood you have installd the motherboards chipset drivers from its support page Too !
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Silicon Audio
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 4:52 PM
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Unbelievably, USB 3 is still a bit of a mine field in Windows. Most early on-board USB 3 implementations have been via 3rd party chips, rather than supported directly by the native chipset. A lot of drivers have been buggy in all kinds of ways. I would suggest seeking out the latest drivers for your USB 3 chip type. http://station-drivers.com is a pretty good source for USB device drivers. They often list later versions than motherboard vendors.
"One of the great and beautiful things about music and recordings in general is that legacies live on" - Billy Arnell - April 15 2012
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Jim Roseberry
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Re: USB 3.0 Drive Issue on Boot
April 27, 14 6:17 PM
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Hi Craig,
If you're not using a Z77 or Z87 chipset motherboard (or the derivatives of those chipsets), then your USB3 ports are provided via 3rd-party controller.
This opens the door to compatibility issues (similar to using a non TI chipset Firewire controller).
Also, if you have a keyboard connected to one of these USB3 ports, you may have noticed that you can't get into the BIOS when booting. That's because the USB3 port's driver hasn't (yet) been loaded. Once booted into Windows, the keyboard works fine.
One other thing to note:
If you have a USB HD connected to an Integrated (Intel) USB3 port when booting, it can change the boot order of the HDs... causing the machine not to boot into Windows (providing an error message).
As a rule of thumb, I'd recommend booting into Windows... then powering up any attached USB drives.
Many external USB3 docking-stations and enclosures automatically put the HD to sleep (if it's not addressed for several minutes). This can be a bit annoying... as it can cause delays (waiting for the HD to spin back up) when saving.
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Anderton
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Re: USB 3.0 Drive Issue on Boot
April 28, 14 10:36 AM
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Jim Roseberry
As a rule of thumb, I'd recommend booting into Windows... then powering up any attached USB drives.
Thanks, Jim. Sounds like a plan, since that's known to work. I will look into driver updates and such in my spare time 
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